How do I Jump?
Hi I was wondering how do I preform a jump upgrade?do I just go into my local T-mobile store and do it?(Im grandfathered into tmobile a jump plan)
View ArticleDid T-Mobile change the policy regarding Gold Reward when switching from Pay...
I called T-Mobile customer support regarding switching between back-and-forth between Pay As You Go & Pay By The Day and the guy said that if I wanted to switch from Pay by the Day back to PayGo, I...
View ArticleHow to track Roaming minutes used
I am on the $50 pre-paid plan and the other day I got a message that I had exceeded my Roaming Minutes. How can I find out how many Roaming Minutes I have? Did not know that that was a factor in the...
View ArticleChanging Current Plan?
The other day I was reading an article about T-Mobile introducing a new plan that have 2.5 GB of internet Unlimited talk/text instead of the 1 GB U- T/T my question is if I'm in the original simple...
View ArticleExisting customer with simple choice plan
I'm an existing customer with simple choice plan, family with 5 line. Do we automatic get 2.5gb for now or we need to call T-Mobile?Or we have to cancel our current plan and reopen a new plan to get...
View ArticleQuestion about the phone traded in using a JUMP?
What happens if T-Mobile finds that the phone that was traded in does not meet their standards? For instance, I have a Galaxy S4 and I think it's in pretty decent condition but the plastic backplate is...
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Pay by the Day Plan
I understand that if I purchase the Pay by the Day plan, e.g. $2.00 a day, if I have not paid for a given day, even though I may have $10 in the "kitty," I will not receive a call on any day on which I...
View ArticleThe un-customer
The un-customer. That's what I'll be if you don't stop sending "Reach Loved Ones Abroad" messages every 10 minutes.
View ArticleI have to go to AT&T because I have more than 5 in my family?
My two youngest boys are getting old enough for phones. I am being told that, because I am already using five lines that I must now create a new account for my youngest two. This is Bull!!!! This is...
View ArticleData only plan for phone???
T-Mobile had a $30 a month prepaid data plan. Do they still offer it? Do they offer any data only plans for phones? I have a phone I use as a backup to my iPhone and I only use it to surf the net so...
View ArticleAny plans for new customers that are not on the web site?
I'm thinking about switching from Verizon, but none of the plans on the web site are a better deal for me. I'm on a Verizon loyalty plan, $50 for unlimited voice/text and 1gb of data. If I switched,...
View ArticleHow long can I data roam and send texts internationally?
Hi Everyone, My name is Sarah and I have the family simple choice plan. I will be studying abroad in Hong Kong for 5 months and I know I can text and use data there but my question is, how long will i...
View ArticleETF mess up.
I only received $170 in etc fees on a $2000 final AT&T bill because it says the lines didn't have enough info yet I sent the whole final bill to you guys directly from AT&T.
View ArticleHi, I'm from India, visiting LA,CA soon in a copule of weeks, for about 2 weeks.
Hi, I'm from India, visiting LA,CA soon in a couple of weeks, for about 2 weeks. I have Nokia E5 (No Locking, free to use any SIM). I have a few questions: (1) Will E5 be sufficient to get 3G Data...
View ArticleWhy will T-Mobile not credit money already spent on Pre-paid plans when...
I would like to switch to the family plan from my T-Mobile $30/mo 1500min 30mb and combine my wife’s T-Mobile pre-paid minutes plus add my son. So a 3 line plan $90/mo will be paid to T-mobile this is...
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Why doesn't the site say you also need a SIM from wal-mart?
I wanted to sign up for the $30 per month, Unlimited web and text with 100 minutes of talk plan. I looked on the site and it says: "This plan is only available for devices purchased from Wal-Mart or...
View ArticleMilitary Discount
I just joined the T Mobile family 3 days ago I was looking for a military friendly cell phone carrier, the representatives at the location I went to were very nice and professional. I explained very...
View ArticleMusic Streaming In the Car
Hi, I understand that you cannot benefit from music freedom (unlimited streaming of services like Pandora) if you use hotspot tethering. This much I understand, but I'd like to have clarification on...
View ArticleUnradio....free?
I've been hearing about this new service from TMO and Rhapsody so I thought I'd give it a shot. It's been claiming it's a free service for TMO unlimited customers, I have the unlimited everything for...
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