Bait and switch between online Advantage offer and order placed over phone
As a preface, I have been a T-Mobile customer since 2004. I last upgraded my phone all the way back in 2009. Last week, my four year old blackberry took a trip through the washing machine, so I decided...
View Articleis t-mobile dropping their pre-paid plans?
if t-mobile is dropping their pre-paid plans are they going to notify their customers? It seems to be totally removed from their website
View ArticleInternational texting
I just purchased a plan with unlimited international talk and text for 10 dollars. Does this allow me to text for free while in Canada?
View ArticleWalmart as a vendor
Went into Walmart today to upgrade my phone. Contract expires this month, currently have individual plan with unlimited data (4G for 2gig then 2G). Wanted to keep my plan and just upgrade the phone....
View ArticleUnlimited International Talk & Text: No Annual Contract
You can get unlimited calls to landlines in more than 50 countries, unlimited texting to any mobile phone in more than 200 countries, and discounted calling to landlines and mobile phones in more...
View ArticleShort Codes: Call Forwarding
Call Forwarding Short Codes Overview We make it easy for you to find out basic information about your device and manage your services on the go. Simply dial the numbers below from your T-Mobile device...
View ArticleData Speed Reduction
Overview What is Data Speed Reduction?Some T-Mobile data features have a 'threshold' on the amount a data you can use at a full speed during a billing cycle. After you pass the threshold, you still...
View Articledeposit?
So I was curious to see how much it would be for me to get the iPhone 5, I went throw the ordering page and came to the end it says my deposit is 279 not 99 because or my credit score and it said the...
View ArticleAgents Consistently provide misinformation- now refuse to honor contract
I have been a T mobile customer for over 8 years. 2 weeks ago i came to know of an employee based discount T mobile was offering, for which I was eligible. I called up the Corporate Sales...
View ArticleHow much should a person ask for a Samsung Galaxy S III
I am wanting or eventually going to sell my Samsung Galaxy S III because I am going back to HTC once the phone comes out. I know it won't come out till sometime in May. I think HTC RAWKS and I still to...
View Articlesigned contract in Dec 2012- TMo not holding up their end
we just signed a new contract in December 2012. all of my 5 lines were eligible for discounted upgrade before the new contract was signed. now we're not. and the new rate plans only save us $26 per...
View ArticleCan I buy an iPhone 5 and use it on prepaid?
I'm about to order an iPhone 5, with the intent to use it on the $30 unlimited plan. My question is this: If I buy it outright for $579 and never activate the SIM card for the $70 postpaid plan,...
View ArticleHelp with migration.
If you have paid an Early Upgrade Access Charge to take advantage of an early upgrade prior to 18 months since your last discounted device purchase, you have no additional fee to pay if you migrate to...
View ArticleWhy am I stuck in a contract if I didn't get anything in return?
I just came back from the T-Mobile store where I wanted to pre-order an iPhone.I was told that I'd have to pay a $400 ETF fee to get out of my existing contract, so that I can change over to the new...
View ArticleQuestion about roaming fees in certain areas
My husband and I are going on a cruise in November. I know that if we use our phones, we'll rack up a huge phone bill. I've done some looking, and wanted to verify some info I found. My husband is...
View Articleweb redirects to t-mobile.com Always
My phone upgraded this morning and since then I can not access anything other than the t-mobile web site when there is not Wifi available. Calls and text messages are working. When I open the browser...
View Articlebad customer service info
can anyone tell me what i need to do about my this issue. the other night i was chat with someone in customer service online about open a new account and pre order the i phone. i ask the person i was...
View ArticleMigration Fee question
I want to switch my wife and I over to the new Simple Choice plan, since we've had issues with minutes and we can double our data allowance. My understanding is that at 18 months, there's no Migration...
View ArticleCalls & Messaging Index
CallingCall ForwardingCall Hold and Call WaitingCaller ID and Caller ID PicturesMobile to MobileWi-Fi CallingWi-Fi Calling and 911 Addresses411 Directory Assistance CallerTunesCallerTunes...
View ArticleWhat Should I Do? (Service change and Value Plan)
2 weeks ago I switched my account from the Classic talk and text to the new Value Plan Talk and text. I switched everything over without fully knowing what the rest of my family felt, and wanted to...
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