Cellphone Subsidies
I talked to several different reps about T-Mobile getting rid of handset subsidies and they were just keep saying that they cant give out false information. So I came here and am asking. As I...
View ArticleHow do I know when my 2-year contract is up?
I want to switch to another phone provider but do not know where to check to see when my current contract is up. I am on a family plan and want to know the exact date I can switch without being...
View ArticleDoes migration fee take into account value of phones
Our last upgrades about 4 months ago were two Gravity TXT's which sell for only $139.99. Based on what I'm reading we'd have to pay a $200 migration fee because T-Mobile subsidized about $100 of the...
View ArticleActivation fee
I'm about 1 week into my T-mobile experience. So far so good except for this:I just looked at the service agreement that came to my email and it has a collum called "first bill" that mentions a $35...
View ArticleiPhone EIP with classic plans
We have a classic family plan which has unlimited everything (data throttled after 5GB). My question is:Will we be able to purchase the iPhone 5 on an EIP? And will it be the same price ($99 down,...
View ArticleWhat am I getting back from T-Mobile in exchange for payment?
I've been a loyal T-Mobile customer since 2002. For that entire time there have been unresolved issues. Plenty of lip service from T-Mobile reps but the only thing accomplished: weeks of my (unpaid)...
View ArticleLosing service on Samsung Galaxy SIII
Hi, I have got my new Galaxy SIII through a T-Mobile dealer within the last 3 months. I have been losing service randomly and it has been the worse today. I live in the NYC area and all my other...
View ArticleWorst Customer Service of any Company Ever!
Conversation between T-Mobile and myself. This is wrong. If I ran my business like this would not have customers. Self Employed DJ with 20 years experience. Need resolve to this. You have been...
View ArticleMobile HotSpot Included As Feature Within The Cost Of $50 or $60 Prepaid Plans?
On March 29, 2013 at 4:10 PM, I received the following text message from T-Mobile: "7777: Free T-MO Msg: Your Mobile HotSpot feature on the $50 or $60 plan will now be free of charge starting with...
View ArticleWhat plan should I get when I want to tether my iPhone
So I have an unlocked iPhone 4s and ill be in the US for a month. Im a telecommute worker and need to be online 24/7.. Is it possible to get the unlimited 4G and pay 15 bucks for a tether/hotspot...
View ArticleRemove text block
I can't find the option to remove Text block. Since I change the plan to unlimited text, I need the text block remove. please assist.
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Wow, I have been with TMO 10 yrs and this new no contract thing screwed me...
As I said I have been a loyal TMO customer for 10 yrs, I have 5 lines and just bought 3 Galaxy S III s for Christmas so I am stuck in a plan now that I don't even need half of what I have. I have...
View ArticleAdding a Service (Texting)
Just wondering if adding texting to my family's current Classic Talk only plan would affect the contract's expiration date or have any associated migration fees. Our contract is set to expire in...
View ArticleNovember 1998, Time to move on.
Dear T-Moble, It is with great regret that I must inform you that your services will no longer be required in my life. Although you were not my first domestic communications partner, once you...
View Articlelifeline
I am a current postpaid t-mobile customer on the unlimited value plan with added unlimited nationwide 4g. The question I have is can I apply the lifeline discount to my current t-mobile account, or do...
View ArticleIneligible for monthly payment plans?
When I log in to my account and click on "Upgrade Phone," it's telling me that NONE of the phones are eligible for the monthly payment plans. I am not currently under contract, and I very recently...
View ArticleHow do I know when my 2-year contract is up?
I want to switch to another phone provider but do not know where to check to see when my current contract is up. I am on a family plan and want to know the exact date I can switch without being...
View ArticleAccessing My T-Mobile from abroad
My friend got me a T-Mobile SIM card and I attached it to my iPhone and it works totally fine. The ONLY problem with me is that I can't access My T-Mobile from any internet from South Korea. I tried to...
View ArticleConfused Over Unlimited 4G With Mobile Hotspot
I'm sure this has been answered thousands of times, but I'm having a difficult time trying to figure out if there is a plan that works for me. I'm interested in the Unlimited Everything with 4G Mobile...
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