Corporate discount
I Work for American Airlines and was originally told I would receive a corporate discount. I just called today to find out about that and was told that corporate discounts have been discontinued and I...
View ArticleGmail & Yahoo emails are not working on cellular data
My gmail & Yahoo emails are stop working on cellular data since I updated carrier update 16.1 (about 3 weeks ago) on my iPhone5. Not only on my phone, on my sister phone as well. We have family...
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Microcell & Data boosters?
I've switched from AT&T a few months ago with my iPhone5. Have to say the phone & data service experience so far has been abyssal when compared to what I experienced with AT&T the last few...
View ArticleHow are numbers assigned in family plans?
Hi, I'm looking at getting a new family plan with my girlfriend. As she is in California and I'll be in Massachusetts, I was wondering how the numbers are assigned for the family plans. Will she be...
View Articlejoining a family plan.....
im on a plan by myself and was wondering, if i were to join my brother's family plan would i be able to use my sim card while keeping my old phone # on a new phone but be on their plan or would i have...
View ArticleHow do I go about reporting fraud?
I have experienced what I believe to be misconduct with the a manager and the retail sales leader. This involves a lease of a cell phone to an unauthorized person on the account and then a cover-up to...
View ArticleText messages truncated with "null"
Many other people have said they're having this problem, and I haven't seen any real answers from the T-Mobile team yet. So let's try this again: I use Hangouts as my default SMS app (no third-party...
View ArticleiOS7 Blocking "unknown" calls
Hello everyone, this should be an easy thing but currently the OS doesn't support it, i need to be able to block unknown calls, not numbers that i don't recognize but calls that have no number, the...
View Articletmobile online jump upgrade - LG G3
Hello, I preorder the LG G3 online using my jump upgrade on 7/12 and it first said that expected delivery date was 7/14. On 7/15 the expected delivery was 7/15 and then 7/16 and then 7/17. I went to...
View ArticleWalmart T-mobile family plan
Hello, I am interested in buying a prepaid plan with Walmart Family Mobile. I went online to research the plans and I decided it would be better to go with the $40.00 unlimited plan. Does this include...
View ArticleETF Reimbursement Question!
Hello. I currently have AT&T but I do not like it. I would like to switch my family to T-MO. We have iPhone 5S's that are compatible with TMO's network so it wouldn't make sense having to...
View ArticleTrying to get Moto G on TMobile Prepaid?
Hey guys - I'm currently on the 100min, unltd. text, untld web plan from T-Mobile for $30 a month, and its' great! However, I want to get a new phone - namely, the Moto G. I'm trying to figure out...
View ArticleNeed help with online device trade in for ETF reimbursement
I am trying to do a trade in for a order I placed over the phone at Cell Phone Trade In | Trade In Your Old Phone For A New Phone | T-Mobile I entered my order number and phone number, and on the next...
View Articlewhy is my unlimited data being limited?
I pay for unlimited text and data. it is part of my plan. but when i hit 5GB Tmobile sends me a message saying your data usage has reached 5GB so your data has been slowed until your next cycle. How is...
View ArticleLG Nitro HD T Mobile 4g LTE network?
Hi everyone, I want to buy the AT and T LG Nitro and activate it with Tmobile's AWESOME $30 plan. Does anyone know is this will work with 4G LTE? Also, does anyone know of any good smartphones that...
View ArticleCorporate discount
I Work for American Airlines and was originally told I would receive a corporate discount. I just called today to find out about that and was told that corporate discounts have been discontinued and I...
View ArticleI have unlimited data and internet slows down?
I had a galaxy s3 for about two years and I had the unlimited data plan. I used about 13 gb about month because I stream a lot of Netflix and YouTube videos, and use social media websites and the...
View ArticlePUK Required
I cannot make calls on my phone. They say that "PUK required" and that my sim is locked. Please, advise me asap.
View ArticleSuspension problem(overseas+no SSN)
Before I leave the US，i was informed that I can suspend my phone as the primary holder on line. So I let a tmoblie staff to set me as primary account holder. And i did get the message. But it has been...
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Visual Voice mail is not working
I tried all the possible ways to get it working, but no clue whether VVM is setup on my account or not. So I called customer care but I was totally mad with the assistance. The lady who spoke to me has...
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