Help with 'free 200MB a month for life"
I have a Samsung Galaxy Tab 7.0 (1st Gen) that was originally used on T-Mobile. The service has long since expired, but I was wondering if my Tab was compatible with the Free 200MB a month for life. Is...
View ArticleInternational Free Roaming in Japan
Hello, I have an iPhone 5S and am eligible to receive the international free roaming in Japan. So, my plan allows me to receive 20 cent calls and free/unlimited data and texting. I am going from the...
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Visual Voice mail is not working
I tried all the possible ways to get it working, but no clue whether VVM is setup on my account or not. So I called customer care but I was totally mad with the assistance. The lady who spoke to me has...
View ArticleGetting my phone number back
JUst got a SIM card and a prepaid plan today on my iPhone 4. Had a plan with ATT but I want my same phone number. The guy at the tmobile store said we couldn't do that. When I check on line at tmobile,...
View ArticleHow are numbers assigned in family plans?
Hi, I'm looking at getting a new family plan with my girlfriend. As she is in California and I'll be in Massachusetts, I was wondering how the numbers are assigned for the family plans. Will she be...
View Articlejoining a family plan.....
im on a plan by myself and was wondering, if i were to join my brother's family plan would i be able to use my sim card while keeping my old phone # on a new phone but be on their plan or would i have...
View ArticleHow do I go about reporting fraud?
I have experienced what I believe to be misconduct with the a manager and the retail sales leader. This involves a lease of a cell phone to an unauthorized person on the account and then a cover-up to...
View ArticleInsurance robbery
Mobile store to see what they could offer us. I was not to happy but ended up spending over $700 a piece for a Black Berry Bold so a total of $1400 plus tax. Guess what? Wife's worked great from day...
View ArticleLG G2 Screen Doesn't Light Up When I Receive Notifications
I just bought a LG G2, and I cannot for the life of me figure out how to make my screen light up when I get any kind of notification (for example, a text message). I just switched from the Samsung...
View ArticleInternet Plan with pay as you go
Hi-I would like to know if any internet plan available with pay as you go plan plan. Thanks
View ArticleWalmart T-mobile family plan
Hello, I am interested in buying a prepaid plan with Walmart Family Mobile. I went online to research the plans and I decided it would be better to go with the $40.00 unlimited plan. Does this include...
View ArticleETF Reimbursement Question!
Hello. I currently have AT&T but I do not like it. I would like to switch my family to T-MO. We have iPhone 5S's that are compatible with TMO's network so it wouldn't make sense having to...
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Jump! enrollment
I recently cancelled my Jump! payments but would like to restart. As I understand however, you are only eligible within 14 days of the device purchase. Is there any other way to have my phone insured?
View Articleonline jump first time user
Just a quick question cant seem to find out about answer,I recently did the online jump received the Lg g3,shipped the m8.will I get a text or email when they receive the m8?
View ArticleSMS short codes blocked for my T-mobile connection
I have been using T-mobile for several years now (206-949-4189). I am not able to receive short codes from any of the businesses (Bank of America, Uber etc). Not sure if the problem is limited to short...
View ArticlePay as You Go to $30 Plan
I am currently on the Pay as You Go plan, and want to switch to the $30 100 minutes/unlimited/unlimited plan. I already have a new device and an unactivated nano SIM card (my current SIM is standard)....
View ArticleLow maintenance plan abroad to receive calls
I have a plan for unlimited calls and unlimited internet and free calls to some countries. My question please is: since I travel a lot I would like to change my plan to a low maintenance plan so that...
View ArticleIGI
my 7 year old son tried to open my Samsung SGH T959 phone, and it went into lock mode after he tried several times, I can't open my phone right now.i need help to unlock it
View ArticleNot able to receive group message- Missing MMS
I feel like this is going on for about 2 months for me. I have narrowed it down to 2 friends whom both have Verizon, one iPhone and the other Android. The problem is my group of friends use group...
View ArticleEarly termination Fees
Thinking of switching to tmobile and getting a plan for about $60 monthly.I'm prompted be their unlimited text talk and internet. Needs suggestions about unlimited and Early termination Fees
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