Change postpaid to prepaid?
I want to change my current postpaid plan which is costing me $134 a month to a prepaid plan which is the $30 5GB of data, unlimited texting, and 100 minutes of calling. I called T-Mobile and they said...
View ArticleAdd data to Family Plan 1000?
I have the Family plan 1000 with three dumb phones. I'd like to upgrade one phone to an iPhone, but keep the other two dumb phones. According to tmobile, I can't just add data to one phone any longer,...
View ArticlePrepaid plan rules
I bought a few years back $100 pre-paid plans - so I have a gold plan.Year I bought previous $100 pre-paid card is almost over.If I buy $10 refill card - will it allow me to keep all my unused minutes...
View ArticleReally bad phone coverage
We used to have good signal in our area few months ago and it started to get worse a few months ago. I have already complained about it before but I am not getting any responses anymore. I can't even...
View ArticleHow do I restore deleted S-notes?
I have lost my s-notes with important information. Is there a way to retrieve them?
View Articlehow do i upgrade to unlimited data?
awhile ago i remember there being an option where you could upgrade to unlimited data, but now there isn't
View ArticleService stopped working in my area want to cancel without ETF
We have been without phone service for 10 days. We used to have coverage at our home, but out of the blue it quit working. Technical support has not been able to resolve the issue. We would like to...
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Why do I have to pay a deposit. At that, why must I pay such a high deposit?
Hello, I went to an T - Mobile today. To purchase a phone with them. So I could have a better phone service at decent prices, while also having a phone I could pay for overtime since I am young, with a...
View Articlephone plan : family
Currently, I'm using unlimited talk & text with 500MBAnd my wife is also using same t-mobile plan but we didn't know about family plan. How can I merge my wife's line with me? (Actually, "Add a...
View Articlei have a family plan only 2 lines have data how do i add data to the third
I have a family shared plan with three lines two with data and one without how can I add data to the third line? I'm trying to use the website.
View ArticleRepeated refusal to waive early termination fee despite documented poor/lack...
I have sent two letters to contract dispute seeking to end service with T-Mobile due to multible service issues. After documenting and speaking with reps who cannot help, they send a 'pre generated'...
View Articleyo pago tarifa diaria de 3 dolares pero si realizo llamadas se me termina muy...
yo pago un plan de 3 dollares diarios que incluye telefono mensajes e internet pero se me termina muy rapido el saldo se supone que es inlimitado podrian decir conmo finciona el plano que ago mal por...
View ArticleAre Internet calls using my minutes with pre paid $30 plan? (unlimited text...
Hello I have this $30 prepaid plan with 100 minutes, 5Gb data and unlimited text. I have a few questions because it doesn't seem clear to me.I've just moved to USA one month ago, and most of my...
View Articlecancel
If i'm no longer stay in U.S., how can i cancel my plan?I've a 2 years plan, and it's almost due ( i don't know when). How to cancel it?The website didn't show the due date.
View ArticleHow can I chat with customer service online?
I am a former Tmobile customer. I had a prepaid account but switched to another provider and took my tmobile telephone number with me as well. I want to come back to tmobile, and I want to chat with...
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non-branded htc snap/maple mms help
I have a htc snap/maple from telus that is able to send mms but not receive them. The screen wakes up so I know there is a message waiting but it never downloads. I know that it is possible to...
View Articleis it worth it to switch out of my even more plus plan?
Currently i'm paying 79.99 for even more plus plan which consists of unlimited voice+text and unlimited data. Is it worth switching to a value plan for 49.99 and paying 20 for 5gb plan?
View ArticleDoes my plan include a tethering feature? Can I tether my Nokia Lumia phone...
I need to know if my plan includes a tethering feature; don't believe that question can be answered by anyone here, but maybe by someone at a T-mobile store. I also need to know if I can tether my...
View ArticleWife and I are new customers and have been lied to, so I want to make sure...
I have a few questions below this long story: So the Wife and I dumped AT&T. Not that we hated them, but T-Mobile was far cheaper and money is tight. So we were in the store for a while talking to...
View Articlecan I use the 3$ pay by day plan for a single day in between my 30$ month plan
My 30$ a month plan is not over, will I be automatically switched back to 30$ month after the 3$ a day is over. In short can I use the 3$ pay by day plan for a single day in between my 30$ month plan,...
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