Quantcast
Channel: T-Mobile Support : All Content - Plans & features
Browsing all 7071 articles
Browse latest View live

Advice on T-Mobile Premium Handset Protection vs Squaretrade Warranty

Hello Forum,      Just started new service and got a new Galaxy S4. Of course I want it insured and have a few options. Ive been trying to decide and I figured posting here might get me the advice or...

View Article


We are considering moving to T-Mobile from Verizon and want an iphone5 and...

How do we get the phones and plan we want?

View Article


I need a new activation code. I just got a refurbished phone back because my...

I had a defective phone (LG MYTOUCH Q) and sent it back. I need to get a new activation code(that phone didn't come with one) so that I may register my new SIM card with the new phone's serial number....

View Article

Prepaid plan rules

I bought a few years back $100 pre-paid plans - so I have a gold plan.Year I bought previous $100 pre-paid card is almost over.If I buy $10 refill card - will it allow me to keep all my unused minutes...

View Article

Image may be NSFW.
Clik here to view.

Excellent Signal Strength - Slow Data Speeds (4G @ 50kbps)

I've been a T-Mobile customer (with my current plan / device) for a while with no issues, but I've recently been experiencing MAJOR speed problems with my service (In Seattle, WA - 98104). When I'm at...

View Article


Pre-paid plans for visiting the US

Hi I travel to the US a few times a year (personal travel, not business) and was told that T-Mobile's pre-paid daily plans are a better option than roaming packages. Does anyone know:If I buy a SIM...

View Article

Parental controls schedule issue

Why can't we, as parents, schedule the exact hours we would like to limit our childrens phone usage?  My sons curfew is 1200 and when he is arranging for rides with his friends he can't call after...

View Article

can you use any phone for the family mobile plan?

I AM TRYING TO FIND OUT IF I CAN USE ANY TMOBILE CELL PHONE WITH THE FAMILY MOBILE PLAN OR DO WE HAVE TO USE THE PHONES THAT THEY SHOW WITH THE PLAN.

View Article


Tmobile extended the contract without letting me know.

I have been their customer 8 years for 3 lines in a family plan but I only used 2 lines for years. I just found that my contract had extended when my rate plan changed at Costco. I got shocked and...

View Article


Image may be NSFW.
Clik here to view.

Getting an Unlock code from T-Mobile US while abroad

Hello,I have a T-mobile prepaid account in the US and am currently traveling in Europe. I am unable to use my phone with local SIM cards because I get a message asking for a "network unlock code." I...

View Article

Straight talk has lost my phone number how do get it back ?

Hi,I was an AT& T customer for 3 or 4 years with numerous issues. I have some great big no good stories to tell about AT&T. But, not what I am here for.I am here to ask if anyone knows how to...

View Article

Can i activate this phone with T-Mobile?

I need help trying to find out if this phone will work on tmobile SAMSUNG GALAXY S4 MINI GT-i9195Amazon.com: SAMSUNG GALAXY S4 MINI GT-i9195 8GB BLACK MIST FACTORY UNLOCKED LTE 4G 3G 2G NEW(2G & 3G...

View Article

can I use the 3$ pay by day plan for a single day in between my 30$ month plan

My 30$ a month plan is not over, will I be automatically switched back to 30$ month after the 3$ a day is over. In short can I use the 3$ pay by day plan for a single day in between my 30$ month plan,...

View Article


Are 3rd party purchased phones covered under PHP?

Hello guys, I originally got a Mytouch 4G through t-mobile about a year and a half ago, with PHP on our account from the get-go.However I recently just purchased my friends extra T989 T-Mobile Galaxy...

View Article

unable to upgrade phone

My mytouch 4g slide has broken buttons on the front, the reception is bad with it as ell and my wife has had enough of my complaining. We decided to stop in at a local tmobile, few weeks back we were...

View Article


i have a family plan only 2 lines have data how do i add data to the third

I have a family shared plan with three lines two with data and one without how can I add data to the third line? I'm trying to use the website.

View Article

MobileLife Album Feedback

Hello MobileLife Album customers, Thank you all for using this service!  The MobileLife Album team would love to hear from you so that they can continue to improve their service. Please post here and...

View Article


Network Refarm Question

Does anyone know if all of T-Mobile's current 3G and 4G footprint will be refarmed to support HSPA+ on the 1900 Mhz band? If not, then will North Carolina be refarmed to see 3G and 4G HSPA on the 1900...

View Article

Image may be NSFW.
Clik here to view.

Network Refarm Question

Good morning,  Can anyone tell me if a specific zipcode and market has been refarmed? Zipcode = 15241Market = Great Pittsburgh, PA Thank you,Thomas

View Article

Anyone knows why my Galaxy Note 2 is running on a EDGE network speed?

Hi, I just signed up for the postpaid $30 Walmart plan that is unlimited data (4G up to 5GB), unlimited text and 100min talk time.Since I started using the plan, i have ALWAYS been on EDGE data speed,...

View Article
Browsing all 7071 articles
Browse latest View live


<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>