Plan changed through internet not performed
Hi, I had a monthly plan and because I am not using too much the phone, I decided to change it to the Pay as you Go plan, and added fund to my account. I did this change through the website and the...
View ArticleUpgrade on one line = Contract extension for all lines?!?
I have 5 lines on my family plan, all opened at different times and originally the contracts all had different end dates. One of them was not under contract as of over a year ago because I did not wish...
View Articlemy phone is 908-327-7816 with monthly plan and extra international...
my phone is 908-327-7816 with monthly plan and extra international call(housephone), but now I could not call to China, please help to solve the conern or let me know how to do.
View ArticleNo cell signal in the apartment
I live in the edge of Schenectady, NY (Zip code: 12302). My apartment is on the first floor. All windows are facing to a thick wall of trees. The cell signal inside the apartment is always an issue. I...
View ArticleWhy doesn't TM offer a discount for cash payment for phone?
Under the "new and improved" plan - TM allows you to pay off most of the purchase price of the phone over 24 months. The total of the down payment plus the 24 payments exactly equals the total I...
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Smartphone Mobile Hotspot
OverviewSmartphone Mobile Hotspot service, formerly known as Tethering & Wi-Fi Sharing, is a great way to use your smartphone’s fast data connection with your laptop or other Wi-Fi enabled devices....
View Articlepay as you go with Android device.
Currently I have and old flip phone with the "pay as you go" plan. Since this is a back up phone, it doesn't get used that often. That make the "pay as you go" the right plan for me. I think it is...
View ArticleHow Tos: Add On-Demand Data Pass via My T-Mobile and MyAccount
Learn how to add an On-Demand Data Pass via My T-Mobile and the MyAccount application on your device: Add via My T-MobileAdd via MyAccount Steps Add via My T-MobileLog in to My T-Mobile with your...
View Articlejust had a chat with agent
To get a honest answer to the q, why is tom signal weaker everywhere than attending? He kept repeating that it was my phone's fault, even tho it'. The signal. My phone catches attending signal fine...
View ArticleSimple Choice Data
With the Simple Choice no-contract plans, is it possible to switch data allotments from month to month? Reason I ask is that the 500MB plan would most likely work for me most of the times. However,...
View ArticleHow can I check the detailed billing history as a prepaid user?
I could not find a way to see how did I spend my money.
View Articlecan you transfer pay as you go minutes to a new phone
If you buy $100 worth of pay-as-you-go minutes and your phone breaks before you use all the minutes, can you transfer the minutes to a new phone or do you lose the minutes.
View ArticleWhat 2G speed are you throttled down to?
After you pass your high speed data allotment on Simple Choice plans what is the 2G you get throttled down to. Is it EDGE or is it slower than EDGE? Are does it vary? I find EDGE fast enough to do...
View ArticleAbout: On-Demand Data Passes
Learn about On-Demand Data Passes: Data Pass DetailsBillingAdding On-Demand Data PassesRemoving On-Demand Data PassesData Pass Category DetailsData Passes Category TableRelated content Data Pass...
View ArticleMy POSITIVE experience in adding a TM prepaid account to existing regular...
Background. I have two lines on a "regular" account. (Think TM calls this new account "Simple Choice") My brother, who is 11 years younger and in the dark ages, cell wise, just has a TM prepaid...
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What are your Simple Choice Taxes and Fees?
Could anybody give me an idea of what their taxes and fees are if they are on Simple Choice. Also, if you let me know what plan your are on (i.e., which price tier you are at) that info would be...
View ArticleIf you don't ever set up voice mail what happens?
If you active a new line or new phone with Tmobile and you never set up voice does that just mean you don't have voice mail? Alternatively, if you did set it up (like on a current active Tmobile line...
View Articlehow do i unlock my sim card if i accidentally locked it?
how do i unlock my sim card if i accidentally locked it?
View ArticleWife and I are new customers and have been lied to, so I want to make sure...
I have a few questions below this long story: So the Wife and I dumped AT&T. Not that we hated them, but T-Mobile was far cheaper and money is tight. So we were in the store for a while talking to...
View ArticleQuestion about Jump and having to pay off device when you upgrade? Cant be true!
Ok, after some issues with enrolling I was able to enroll in the Jump program. However while the agent was explaining the details to me she said something that was the complete opposite of what I had...
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