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Pay by the Day Plan

I understand that if I purchase the Pay by the Day plan, e.g. $2.00 a day, if I have not paid for a given day, even though I may have $10 in the "kitty," I will not receive a call on any day on which I...

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Offered free $30 month, but want to go back to previous plan.

I have the prepaid $30 UL 4G Data, 100 minutes plan. I've been abroad for 2 months, and skipped the billing cycle for 2 months (I'm still abroad, will be returning Aug 12). Because of that, T-mobile...

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T Mobile Trade-In won't work for me

I switched to T mobile because of their Early Termination Fee program. I ordered my phones and plans online, My phone numbers successfully ported over from my Verizon Phone and everything went fine....

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Beware T-Mobile ETF program won't work for ATT Next

I recently switched to T-Mobile from ATT. I now regret with my decision. I lost my Samsung S5 which I bought with the ATT next program. I talked to customer service and the retail store many times...

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Need to file complaint and being over charged for so long

I have been with T-Mobile since the Sidekick 2 (about 8 or 9 years ago). And back then it was required you have a data plan. This data plan did not include minutes or messaging, so you have to have 2...

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Which Plan is Best?

During the year I am in Mexico for 5 to 6 months at a time, then I return to the States. The time back in the States varies from a few weeks to a couple of months. I want to be able to use one...

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Changing Current Plan?

The other day I was reading an article about T-Mobile introducing a new plan that have 2.5 GB of internet Unlimited talk/text instead of the 1 GB U- T/T my question is if I'm in the original simple...

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Call History Not Visible?

I am trying to view my recent history from the month of July 5, 2014 to August 4, 2014 but it doesn't appear on my tabs. I am a postpaid customer, but can't seem to find out where my history went....

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Hi, I'm from India, visiting LA,CA soon in a copule of weeks, for about 2 weeks.

Hi, I'm from India, visiting LA,CA soon in a couple of weeks, for about 2 weeks. I have Nokia E5 (No Locking, free to use any SIM). I have a few questions: (1) Will E5 be sufficient to get 3G Data...

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New Family Plan

According to a website, starting on 8/17 T-Mobile will allow up to 10 voice lines per account.  I currently have 7 lines over two accounts.  The primary account has five smartphone voice lines on...

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Complaint about T-Mobile customer service

I am engaging in a lawsuit right now. In order to win the case, I need to provide my calling history from 2012 to 2013. But I can only get the reprints from the past 12 months online, which is not the...

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Tethering and data roaming in pay by the day plans

Can someone confirm if tethering works on the $2 and $3 pay by the day plans?  Also, do these plans include any data roaming?  Do all of the monthly prepaid plans include tethering?  Thanks

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Unradio....free?

I've been hearing about this new service from TMO and Rhapsody so I thought I'd give it a shot. It's been claiming it's a free service for TMO unlimited customers, I have the unlimited everything for...

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$2 a Day Plan

How long does a deposit last? For example: I put a $10 deposit in my $2 a Day Plan  expecting to be able to use my phone for 5 days. I use it four days in a row and then do not use it. How many days...

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Tired of T-Mobile, Need Help.

Hi All, I've been with T-Mobile nearly 10 years and I'm sick of dealing with them. The unwillingness to help, the untrained representatives (especially Tier 1 tech), and supervisors who are useless (I...

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Switching from AT&T

hi well i currently have at&t and am in the military so dont have all the time in the world to wait for paperwork and what not and i was wondering if there was a quick and easy way to just call who...

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Text messages over 160 chars truncated with "null"

This has been frustrating me for weeks.  I've searched around and have found plenty of other people with the same issue:Incoming messages truncated with 'null'Text messages truncated with "null""Null"...

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Online Refill Not Showing

Hi, I have a SIM card purchased last year in the states around December under the 50$ Unlimited Talk & Text Data Plan. I had used up the funds and returned to Canada. I am heading to the states...

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Mobil data usage tracking

my phone shows I've only used 300 mb since I purchased it.  this is the first billing cycle I have the phone and the parameters are correct. t-mobil website, however, says I've used nearly 950 mb....

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Swap mini-sim for micro-sim on prepaid $2/day plan

I currently have a regular mini-sim and would like to change it to a micro-sim for use with my Lumia 520.  Can I get my number and balance transferred from one sim to the other? Thanks, Darrel

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