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Pay by the Day Plan

I understand that if I purchase the Pay by the Day plan, e.g. $2.00 a day, if I have not paid for a given day, even though I may have $10 in the "kitty," I will not receive a call on any day on which I...

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Migration fees and contract terms

Last year I migrated to the new simple choice family plan. I paid $50 per line to migrate. Tmobile says I"m still on a contract til the end of the year. I thought when you migrate to the new plans it...

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Plans for tourists / Short term stays in the USA?

Hello , i will be travelling to Los Angeles August 16-22 . I was wondering if it was possible to get a prepaid sim card for my phone . I mostly need the phone for navigation as i see some of the site...

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the meaning of unlimited data

The Simple Choice plans advertise "unlimited talk, text and *data*". What type of data is unlimited? Is it 2G/EDGE only or 2G/EDGE/3G/HSPA/HSPA+ or something else? Thanks in advance.

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Need to file complaint and being over charged for so long

I have been with T-Mobile since the Sidekick 2 (about 8 or 9 years ago). And back then it was required you have a data plan. This data plan did not include minutes or messaging, so you have to have 2...

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Can I cancel my plan online

I would like to know if i can cancel my plan online

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Call History Not Visible?

I am trying to view my recent history from the month of July 5, 2014 to August 4, 2014 but it doesn't appear on my tabs. I am a postpaid customer, but can't seem to find out where my history went....

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Hi, I'm from India, visiting LA,CA soon in a copule of weeks, for about 2 weeks.

Hi, I'm from India, visiting LA,CA soon in a couple of weeks, for about 2 weeks. I have Nokia E5 (No Locking, free to use any SIM). I have a few questions: (1) Will E5 be sufficient to get 3G Data...

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New Family Plan

According to a website, starting on 8/17 T-Mobile will allow up to 10 voice lines per account.  I currently have 7 lines over two accounts.  The primary account has five smartphone voice lines on...

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Wal-mart Family Plan - will my phone work 'as is' in the UK for texting

I have a T-Mobile Concord phone under the Wal-Mart Family Plan.  After much research I still come up with a basic question. When I step off of the plane into the UK, will this phone have service in the...

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Having att and tmobile

Hey guys Im in quite a pickle. I had a tmobile account a while ago but ended up switching to att without realizing that I never closed my tmobile account. So heres the question is there a way to go...

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T Mobile Trade-In won't work for me

I switched to T mobile because of their Early Termination Fee program. I ordered my phones and plans online, My phone numbers successfully ported over from my Verizon Phone and everything went fine....

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Tethering and data roaming in pay by the day plans

Can someone confirm if tethering works on the $2 and $3 pay by the day plans?  Also, do these plans include any data roaming?  Do all of the monthly prepaid plans include tethering?  Thanks

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Returning visitor: how to keep pay by the day plan

HiI am a foreign visitor and have a $3 Pay by the Day plan. I am travelling which means inconsistent coverage for T-Mobile (but I use German T-Mobile all over Europe) so the PbtD plan of T-Moble U.S....

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Easiest/cheapest way to port number?(virgin mobile)

I would like to port my current number (virgin mobile) into T mobile's $40 starter plan. Couple of months ago I tried to port my number to Aio wireless  via their website (with help of a representative...

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Simple choice plan for own hotspot?

I have a T-mobile Rocket 2 mobile internet device I'm currently using, and am considering switching over to a hotspot.  I am happy with the Rocket 2 - it works well for browsing and ftp connections on...

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Cancel Contract

We have had T Mobile for almost 2 years and to be honest it was a horrible decision. we are a military family and need to be able to get in touch with each other. with T mobile that is almost...

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New $3 minimum spend on PAYG?

According to this news release, T-Mobile Pay-As-You-Go appears to be shifting from expiring balances to draining balances. T-Mobile Brings Its Un-carrier Approach to Value Conscious Customers |...

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Trade-in status still on "Pending Shipping by customer"

I mailed my old phone for trade-in over five weeks ago, status still on "Pending Shipping by customer". How long does it take for the status to get updated? Will this delay the ETF reimbursement...

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Unable to send/receive SMS after number port

Just ported my number to T-Mobile.  So far I can make/receive calls but no luck on text messaging.  What are my options?  I know my phone is working properly! Thanks!

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