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Can't use MIM data on Note 3

Hello everyone, and this is my problem. I have two phones, one is using Family Mobile with full unlimitied services, and one is a gilf from my parent (a unlocked Note 3). I tried to find on the...

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domestic roaming charges

Am i correct that for t-mobile simple choice plan customers have no domestic roaming charges for Calling ? I was travelling in rural areas and i show ATT E pop-up on my iPhone. Does this mean I can...

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Simple Choice plan for 5 lines

I'm planning to switch to Simple Choice plan plus 1 Gb data for 5 lines next week. I see that the price before tax is $110.00. What is the price after all taxes and fees are included for Houston, TX?...

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Trade your JUMP! or Upgrade after 6 months

Hello, I have two questions here, One is simple, the other more complicated.   1. If you are happy with your phone after the 6 months and you are available for upgrade, can you chose to not upgrade....

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T-Mobile would waive the migration fee if I change current plan into Simple...

I am loyal TM customer, my current plan is 5 phones family plan, this plan will be ended on Nov. 2014. Currently, TM offer the Simple choice plan.I would want to change current plan into Simple choice...

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web guard

I'm upset cuz I can't access my account and I can't shut that stupid web guard off I did everything I'm over 18 I'm the primary account holder I registered and I am really frustrated with this problem...

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International Roaming Text & Data

We know T-Mobile launches Simple Global data - means when T-Mobile customers that have the Simple Choice plan visit any of the 115 global destinations (countries and their territories) covered under...

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Tmobile Prism 2.3.6, web2go, server error and no plan change

I have a Tmobile Prism OS 2.3.6 and get the 'Server error' when attempting to change plans. I have the Prepaid plan and have always been able to do this on the G1 phone. I can of course change the plan...

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stateside int'nl with mobile

What are the countries that you can call mobiles internationally, unlimited, with the $15 service added to the $50 monthly prepaid plan? If I use the $10 service now, can I upgrade for the current...

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What's the difference between the 80 dollar plan

what's the difference between the new 80 dollar plan then the previous 70 dollar plan?

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Complaint....

I need to know where I can complain about how I was treated by several T-mobile Customer Service reps over the past week while trying to resolve an issue with my sons phone.

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ETF Denied Again! Strike 3 and now what?

Well I just received another set of denial letters from the ETF deny/approval board. Yet the denials are for the same reason. The letters say I didn't supply my final ETF forms to TMO with my name,...

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Coverage for Carlisle PA

I know that someone else has advocated recently for a coverage in Carlisle, PA (3G or 4G Coverage for Carlisle, PA | T-Mobile Support, Coverage Upgrade in Carlisle,...

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I purchased an lg g2 device 16 days ago , i read online through the tmobile...

nothing is wrong with the phone , i just want to exchange for something different . can i do so or am i stuck?

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Adding Additional Lines Later?

I was interested in signing up for a $50/mo Simple Choice Plan and use my own unlocked phone. Later down the road (in the next 2-5 months), I would like to add 2 more additional lines for $30/mo, and...

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How to request extended service

I live in a small town and get very good coverage. I also get good coverage in a town 3 miles away. But, I volunteer in a school every day that is halfway between the towns. There is very limited...

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No service anywhere...

    We recently purchased two sony xperia z1s's, one of them suddenly does not have service but the other does. We are in the heart of Sacramento, CA  where the service is just as good as anything...

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Coverage Upgrade in Carlisle, PA

When is T-Mobile going to upgrade the network to at least 3G or 4G HSPA in Carlisle, PA (LTE would be better)?  Carlisle, PA is part of the Harrisburg/Carlisle/Hershey Metro area and T-Mobile stops...

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How to get 30$ Prepaid plan with 5 GB 4g data

I am interested in T-mobile $30 prepaid plan which comes with 5GB 4G data. I read that this plan is only for the devices activated on T-mobile or phones bought from Walmart. I have following queries in...

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Watch out for Tmobile's "no contract" offer

For all those that are thinking of switching to Tmobile's "No Contract" offer -- make sure you think twice. That is the exact reason I switched to Tmobile (because they were offering no contract if you...

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