T-Mobile would waive the migration fee if I change current plan into Simple...
I am loyal TM customer, my current plan is 5 phones family plan, this plan will be ended on Nov. 2014. Currently, TM offer the Simple choice plan.I would want to change current plan into Simple choice...
View Article2G upgrades?
Currently living in Cedar City UT 84720. We are edge right now, but just 40 miles south we get lte. Any way to find out when upgrades to LTE will be happening in my city?
View ArticleRetrieve Voice Mail
I recently switched to a prepaid account and want to know if there is a way to retrieve voice mail without being charged for minutes. As I recall, you used to be able to call t mobile and access voice...
View Articlehow or where can i get my order number?
I need help getting my order number. how or where can I get it? I made a purchase on the 3/18/2014 for a 1 day business shipping . T-Mobile said that it will send me an invoice to my email account but...
View ArticleTmob Support gets annoying.
Tmobile support continues to annoy me more and more as a typical power user. I called them the other day about when a change in plan would take effect. I know that you are always trying to sell things...
View ArticleCan't use MIM data on Note 3
Hello everyone, and this is my problem. I have two phones, one is using Family Mobile with full unlimitied services, and one is a gilf from my parent (a unlocked Note 3). I tried to find on the...
View Articlere: Pay As You Go and International Roaming
I am traveling in India and want to receive and make a few limited calls using my T-Mobile number. My iPhone 5S works fine with the local roaming network Airtel, and I know the T-Mobile roaming rates...
View ArticleCan I stop my T-Mobile Service?
Hi! I am trying to stop my T-Mobile service because I already bought a new number from other service. How do I cancel the service?
View ArticleWill the tablets be getting more data as well?
I'm super happy to see the additional 500MB of data added to the Simple Mobile Data Plans but I didn't see anything that specifically called out tablets. So, I'm wondering if they too will get the...
View ArticleWhen do I get a new number for an added line?
Hi, I just ordered a device on line for my son. It was a new additional line to my existing account. However at the time of ordering and checkout I haven't seen any option that I can get a new number...
View ArticleJUMP available to use for GS5 Pre-Order :-)
From TmoNews it appears we will be able to pre-order the GS5 and use the direct to ship to fulfillment option, I guess they don't have on-line JUMP avaialbe yet but glad they figured something out....
View ArticleExisting Customer, Need help activating SIM to $30 unlimited data (Walmart) plan
Received SIM activation kit in the mail, am an existing T-Mobile customer and would like to keep my number. If I could get some help in activating the $30 100-minute/unlimited data plan on my account...
View ArticleHow to request extended service
I live in a small town and get very good coverage. I also get good coverage in a town 3 miles away. But, I volunteer in a school every day that is halfway between the towns. There is very limited...
View ArticleWifi calling on iPhone 5s
I just bought my iPhone 5s, because the T-Mobile listed it amongst devices capable of Wifi calling. Seriously; if you shop the website for phones able to do this, the iPhone is near the top of the...
View ArticleData Roaming Confusion
I'm just overall confused about what data roaming is, how it works, is it included in my plan/how to find out, will it charge me extra if I check the box, etc. My phone sent me an alert saying that...
View Articlehow do I view mt texts an other maybe call logs on the web? I figured out my...
Hi! Im Billy. Im trying to figure out how to view my texts an maybe call log activity, I have prepaid phone. Could that be why I cannot FIGURE IT OUT? Lol. Need a little support an help. Thank u
View Articlehow or where can i get my order number?
I need help getting my order number. how or where can I get it? I made a purchase on the 3/18/2014 for a 1 day business shipping . T-Mobile said that it will send me an invoice to my email account but...
View ArticleLooking for any new information on forced migrations
As in my previous thread on the same topic, Is forced migration still happening?, I am looking for any updated information on forced migration. I am presently on a myFaves plan, which I expect to be...
View ArticleSwitch from current post-paid Tmobile plan to $30 pre-paid plan
Hi, I've currently been with t-mobile for about more than half a year now and I'll like to get some cost savings by switching over to the $30 prepaid plan that you have. Can anyone from t-mobile advice...
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