Well I just received another set of denial letters from the ETF deny/approval board. Yet the denials are for the same reason. The letters say I didn't supply my final ETF forms to TMO with my name, address, etc, etc.
All of the documentation has this information each time that I submitted paper work.
I have until April 16th to re-submit the paper work again.
when I call TMO customer service I get the same runaround. Wait 30 days, we will get back to you in 48 hours (which they never do).
I can't believe that the company has to resort to such a low standard.