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Can I use my AT

Can I use an AT&T iphone on a T-Mobil prepay plan? I hate to get a new phone if it is possible to do this.

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Are Credit Checks really necessary if I buy my phone outright for a postpaid...

I really like what Tmo has done lately and was highly interested in becoming a customer.  Big turn off is even if I buy my phone outright a credit check is necessary.  I understand that there are...

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Question about changing plans after the new ETF reimbursement

So my brother and I are currently on a Sprint family plan with our parents. I already have a new device to bring to T-Mobile, but my brother does not. My parents do not want to switch. Would it be...

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Why does Official T-Mobile Doc List 2G Speed at 100KB But Customer Service...

Document # 2741 - which has been posted in Community - states that when a user has (for example) used their allotted 500MB at 4G speed, it is then "throttled" at 2G speed. Further, that 2G speed is...

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questions about switching to tmobile and etf fee wavied

I am currently on a plan with my parents on verizon my question is if i switch to tmobile and trade in my phone and port my old number from verizon will they still reimburse the etf fee for just my...

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jump!

if you have jump, do you still have to purchase a new phone?

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200mb free data don't work on ipad air?

I inserted sim card, which I brought from Tmobile,  and sign up for the tmobile internet account.  But no free 200MB data, why?I'm existing phone customer.  I brought it to the store manager, who...

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Moving to an area with no coverage

I have had T-Mobile for almost a year, and a couple of weeks ago I upgraded to an iPhone 5S and added an iPhone 5C for my son.  This week I am moving to an area that will have no coverage at all.  The...

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BEWARE OF T-MOBILE'S NO CONTRACT SCAM!

When I started my T-mobile service, I was told that I was not going to be under contract and I paid full price for our phones ($599.99 x 2). Six months later, we moved to an area with no coverage. When...

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hi i wanna go back to $30 100 talk unlimited data and i already bought an...

hi i wanna go back to $30 100 talk unlimited data and i already bought an activation code.. what should i do next?

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What devices are supported for free data for life?

On the page 200 MB of Free Mobile Data for the new Google Nexus 7 Tablet Starting at $0 Down | T-Mobile There are multiple discrepancies on which tablets are eligible for this promotion.In the actual...

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change prepaid plan

now i use pre paid card the plan is 30 doller a month, but i have already change my plan to 50 doller a month and system say Pending rate plan 1/12 2014 until now i still can use old plan how can i...

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Number Port not compatible??

So my wife and I have been wanting to switch to T-Mobile for a while now, but every time we try it says our numbers are not compatible for a transfer??  I have transferred mine to AT&T and back to...

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trouble with roaming in the Dominican Republic

arrived in Cabarete, Dominican Republic on Dec 5th. double checked the roaming agreement and found i was using "orange" towers at the hotel i am at. My Nexus 4 worked fine till last weekend then all of...

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Question about mobile hotspot and on-phone data usage

I've recenlty signed up for t-mo, and one of the things I'm trying to do to keep my bill down is to keep my mobile hotspot usage under 2.5GB.  I used to have 4GB on AT&T, so this is significantly...

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6 people in my family- I guess T-Mobile doesn't want my business

Max of 5 lines for a Family Plan??- give me a break.

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Are current members still under contract?

I was wondering if current members are still under contract if they switch to the new simple plan? Since tmobile is doing away with contracts. What about current members?

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why is my unlimited data being limited?

I pay for unlimited text and data. it is part of my plan. but when i hit 5GB Tmobile sends me a message saying your data usage has reached 5GB so your data has been slowed until your next cycle. How is...

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Still confused, How can I get the callerID name changed for my number ?

Still confused, How can I get the callerID name changed for my number ? Asked already, miket replied, ti try Chat.. but I don't really see a chat option in here.

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Family Plan with different area codes

My husband and I are existing single-line T-Mobile customers. Last night we combined our lines to have the new Family Plan. We have Pittsburgh area codes (724).  I now would like to add my sister to...

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