Can I use my AT
Can I use an AT&T iphone on a T-Mobil prepay plan? I hate to get a new phone if it is possible to do this.
View ArticleAre Credit Checks really necessary if I buy my phone outright for a postpaid...
I really like what Tmo has done lately and was highly interested in becoming a customer. Big turn off is even if I buy my phone outright a credit check is necessary. I understand that there are...
View ArticleQuestion about changing plans after the new ETF reimbursement
So my brother and I are currently on a Sprint family plan with our parents. I already have a new device to bring to T-Mobile, but my brother does not. My parents do not want to switch. Would it be...
View ArticleWhy does Official T-Mobile Doc List 2G Speed at 100KB But Customer Service...
Document # 2741 - which has been posted in Community - states that when a user has (for example) used their allotted 500MB at 4G speed, it is then "throttled" at 2G speed. Further, that 2G speed is...
View Articlequestions about switching to tmobile and etf fee wavied
I am currently on a plan with my parents on verizon my question is if i switch to tmobile and trade in my phone and port my old number from verizon will they still reimburse the etf fee for just my...
View Article200mb free data don't work on ipad air?
I inserted sim card, which I brought from Tmobile, and sign up for the tmobile internet account. But no free 200MB data, why?I'm existing phone customer. I brought it to the store manager, who...
View ArticleMoving to an area with no coverage
I have had T-Mobile for almost a year, and a couple of weeks ago I upgraded to an iPhone 5S and added an iPhone 5C for my son. This week I am moving to an area that will have no coverage at all. The...
View ArticleBEWARE OF T-MOBILE'S NO CONTRACT SCAM!
When I started my T-mobile service, I was told that I was not going to be under contract and I paid full price for our phones ($599.99 x 2). Six months later, we moved to an area with no coverage. When...
View Articlehi i wanna go back to $30 100 talk unlimited data and i already bought an...
hi i wanna go back to $30 100 talk unlimited data and i already bought an activation code.. what should i do next?
View ArticleWhat devices are supported for free data for life?
On the page 200 MB of Free Mobile Data for the new Google Nexus 7 Tablet Starting at $0 Down | T-Mobile There are multiple discrepancies on which tablets are eligible for this promotion.In the actual...
View Articlechange prepaid plan
now i use pre paid card the plan is 30 doller a month, but i have already change my plan to 50 doller a month and system say Pending rate plan 1/12 2014 until now i still can use old plan how can i...
View ArticleNumber Port not compatible??
So my wife and I have been wanting to switch to T-Mobile for a while now, but every time we try it says our numbers are not compatible for a transfer?? I have transferred mine to AT&T and back to...
View Articletrouble with roaming in the Dominican Republic
arrived in Cabarete, Dominican Republic on Dec 5th. double checked the roaming agreement and found i was using "orange" towers at the hotel i am at. My Nexus 4 worked fine till last weekend then all of...
View ArticleQuestion about mobile hotspot and on-phone data usage
I've recenlty signed up for t-mo, and one of the things I'm trying to do to keep my bill down is to keep my mobile hotspot usage under 2.5GB. I used to have 4GB on AT&T, so this is significantly...
View Article6 people in my family- I guess T-Mobile doesn't want my business
Max of 5 lines for a Family Plan??- give me a break.
View ArticleAre current members still under contract?
I was wondering if current members are still under contract if they switch to the new simple plan? Since tmobile is doing away with contracts. What about current members?
View Articlewhy is my unlimited data being limited?
I pay for unlimited text and data. it is part of my plan. but when i hit 5GB Tmobile sends me a message saying your data usage has reached 5GB so your data has been slowed until your next cycle. How is...
View ArticleStill confused, How can I get the callerID name changed for my number ?
Still confused, How can I get the callerID name changed for my number ? Asked already, miket replied, ti try Chat.. but I don't really see a chat option in here.
View ArticleFamily Plan with different area codes
My husband and I are existing single-line T-Mobile customers. Last night we combined our lines to have the new Family Plan. We have Pittsburgh area codes (724). I now would like to add my sister to...
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