Data roaming not working in the UK
I have a nexus 5 and the simple choice plan. There are 3 available providers but only vodaphone uk will connect. I can register on the network and I got texts from tmobile welcoming me. I have an R...
View ArticleQuestion about Uncarrier 4.0 and $30 unlimited text+web plan
Alright, so I am currently on Verizon and am very seriously considering switching to T-Mobile under the new Uncarrier 4.0 plan in which T-Mobile will pay my ETF. I have a few questions regarding what...
View ArticleCan I sign up for the $30 plan (100 minutes talk, 5G data) on-line?
I bought a Nexus 5 and the micro SIM activation kit should be here in a couple of days. Some people in this discussion group reported that they encountered problems signing up for this plan on-line....
View ArticleIs it available for Pay In Advance or Not ?!?
This is with regards to the About Premium Handset Protection (PHP) One part of the document states: Then another part states: Or maybe I just misunderstood the said document and it pertains to two...
View ArticleActivation Code?
So i just bought a micro sim card today, but when I went online to activate it, it required an activation code. Any way I can get it? Thanks in advance!
View Articleipad mini monthly cost
I have a tmobile plan. If I buy an Ipad mini at full retail price, what is the additional monthly cost ontop of my cell plan?
View Article200mb free data don't work on ipad air?
I inserted sim card, which I brought from Tmobile, and sign up for the tmobile internet account. But no free 200MB data, why?I'm existing phone customer. I brought it to the store manager, who...
View ArticleE-mail SMS (Text) Broken
Hello Fellow T-mobile users, I have been using my phone for 6 years and have been able to receive E-mail to text messages to number@tmomail.net for years. The digits past my Area code have been...
View ArticleBEWARE OF T-MOBILE'S NO CONTRACT SCAM!
When I started my T-mobile service, I was told that I was not going to be under contract and I paid full price for our phones ($599.99 x 2). Six months later, we moved to an area with no coverage. When...
View ArticlePurchasing more GBs for mobile hotspot on a prepaid plan ?
Hey, I am currently on the 70 dollar prepaid unlimited 4G plan , and was wondering if I could purchase some sort of an extension to the 2.5 GB mobile hotspot limit , and if possible, how ?
View Articlewhy is my phone stopping all my apps incluing the system fills
I started having apps stop on there own and i can't use my phone at all for anything. Does anyone know how to fix it or do I need to replace it. It a Prism II and not even six months old.
View ArticleCan I change my plan into T-Mobile Walmart Plan?
Currently I am using T-mobile with $30 plan for 50 MB data and 1500 minutes talk. But, I realized that I talk rarely using my phone, and more often using data. One day I met a friend who use T-mobile...
View ArticleYou're going all out to get new customers. You need to allow some of us to...
You're going all out to get new customers. You need to allow some of us to install Wi Fi calling on our existing phone.It would be a lot cheaper to make an existing customer happy than give a new...
View Article$30 plan from target?
Hey I am thinking about switching from AT&T to T-Mobile because of the $30 unlimited data, text and 100 mins of talk. I have a few questions: 1. Will I be able to keep my current phone number?2....
View ArticleMy new Nokia Lumia 521 won't let me use my data plan. I have unlimited data...
My new Nokia Lumia 521 won't let me use my data plan. I have unlimited data and it shows full 4G bars and still doesn't work. Why is this?i have made sure that everything as far as data and connection...
View ArticleWhy does Official T-Mobile Doc List 2G Speed at 100KB But Customer Service...
Document # 2741 - which has been posted in Community - states that when a user has (for example) used their allotted 500MB at 4G speed, it is then "throttled" at 2G speed. Further, that 2G speed is...
View ArticleInternational Roaming - Data Pass Does Not Mean Faster Data
No is the answer to a question I posed in a prevous discussion - Will the purchase of an on demand data pass for international roaming allow me to connect to a faster network in Venezuela? The purchase...
View ArticleSimple Choice Texting & Calling
I am considering changing to the Simple Choice plan for the global coverage, as I'm going to be traveling outside of the U.S. in Italy. However, I had some questions about what is covered and what you...
View ArticleSamsung Galaxy Blaze 4G Question Regarding *67
I want to block my number from appearing on other people's caller ID. I know that you can dial *67 before the outgoing phone number in order to block my number from showing up on the other person's...
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