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Data roaming not working in the UK

I have a nexus 5 and the simple choice plan. There are 3 available providers but only vodaphone uk will connect. I can register on the network and I got texts from tmobile welcoming me.  I have an R...

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Question about Uncarrier 4.0 and $30 unlimited text+web plan

Alright, so I am currently on Verizon and am very seriously considering switching to T-Mobile under the new Uncarrier 4.0 plan in which T-Mobile will pay my ETF. I have a few questions regarding what...

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Can I sign up for the $30 plan (100 minutes talk, 5G data) on-line?

I bought a Nexus 5 and the micro SIM activation kit should be here in a couple of days.  Some people in this discussion group reported that they encountered problems signing up for this plan on-line....

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Is it available for Pay In Advance or Not ?!?

This is with regards to the About Premium Handset Protection (PHP) One part of the document states:  Then another part states:  Or maybe I just misunderstood the said document and it pertains to two...

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Activation Code?

So i just bought a micro sim card today, but when I went online to activate it, it required an activation code. Any way I can get it? Thanks in advance!

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ipad mini monthly cost

I have a tmobile plan.  If I buy an Ipad mini at full retail price, what is the additional monthly cost ontop of my cell plan?

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jump!

if you have jump, do you still have to purchase a new phone?

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200mb free data don't work on ipad air?

I inserted sim card, which I brought from Tmobile,  and sign up for the tmobile internet account.  But no free 200MB data, why?I'm existing phone customer.  I brought it to the store manager, who...

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E-mail SMS (Text) Broken

Hello Fellow T-mobile users,      I have been using my phone for 6 years and have been able to receive E-mail to text messages to number@tmomail.net for years. The digits past my Area code have been...

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BEWARE OF T-MOBILE'S NO CONTRACT SCAM!

When I started my T-mobile service, I was told that I was not going to be under contract and I paid full price for our phones ($599.99 x 2). Six months later, we moved to an area with no coverage. When...

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Purchasing more GBs for mobile hotspot on a prepaid plan ?

Hey, I am currently on the 70 dollar prepaid unlimited 4G plan , and was wondering if I could purchase some sort of an extension to the 2.5 GB mobile hotspot limit , and if possible, how ?

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why is my phone stopping all my apps incluing the system fills

I started having apps stop on there own and i can't use my phone at all for anything. Does anyone know how to fix it or do I need to replace it. It a Prism II and not even six months old.

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Can I change my plan into T-Mobile Walmart Plan?

Currently I am using T-mobile with $30 plan for 50 MB data and 1500  minutes talk. But, I realized that I talk rarely using my phone, and more often using data. One day I met a friend who use T-mobile...

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You're going all out to get new customers. You need to allow some of us to...

You're going all out to get new customers. You need to allow some of us to install Wi Fi calling on our existing phone.It would be a lot cheaper to make an existing customer happy than give a new...

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$30 plan from target?

Hey I am thinking about switching from AT&T to T-Mobile because of the $30 unlimited data, text and 100 mins of talk. I have a few questions: 1. Will I be able to keep my current phone number?2....

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My new Nokia Lumia 521 won't let me use my data plan. I have unlimited data...

My new Nokia Lumia 521 won't let me use my data plan. I have unlimited data and it shows full 4G bars and still doesn't work. Why is this?i have made sure that everything as far as data and connection...

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Why does Official T-Mobile Doc List 2G Speed at 100KB But Customer Service...

Document # 2741 - which has been posted in Community - states that when a user has (for example) used their allotted 500MB at 4G speed, it is then "throttled" at 2G speed. Further, that 2G speed is...

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International Roaming - Data Pass Does Not Mean Faster Data

No is the answer to a question I posed in a prevous discussion - Will the purchase of an on demand data pass for international roaming allow me to connect to a faster network in Venezuela? The purchase...

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Simple Choice Texting & Calling

I am considering changing to the Simple Choice plan for the global coverage, as I'm going to be traveling outside of the U.S. in Italy. However, I had some questions about what is covered and what you...

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Samsung Galaxy Blaze 4G Question Regarding *67

I want to block my number from appearing on other people's caller ID.  I know that you can dial *67 before the outgoing phone number in order to block my number from showing up on the other person's...

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