Thinking of switching to T Mobile
Hey guys, I'm thinking of switching from Sprint to T Mobile. However, I still am under contract with Sprint. Would I be charged an early termination fee from Sprint if I made this switch. Also, is...
View ArticleComplaint Against Sales Department. ANGRY!!!!!!!!!!!!!!!!!!!!
I need to know how to file a formal complaint against the sales department here at T-Mobile. I am in a time crunch, as my service on my friend's account with an other provider ends tonight. I was...
View ArticleChromebook T-mobile Support?
Hey I bought the HP chromebook 14 that comes with 2 years of 200mb/month t-mobile usage. I gotta say, its quick and convenient, save for one thing. I cannot figure out how to check my usage... I got an...
View ArticleTraveling to Ireland soon and want to unlock my simm, who at T-mobile do I...
Gonna be there for couple of months, so was going to get a simm for local service in Ireland.
View ArticleWhat High Speed Intl. Data Options are Available?
Not that I think they are needed for 95% of the users - but what packages are available?When overseas a couple weeks ago, got SMS stating that packages were available, but when I clicked on the link...
View ArticleMy 2cd phone not working properly/ I have a family plan
Please contact me about my wife's phone not working properly; I tried to call her and voice message comes on without a ring tone.She also can't contact me when she tries.Help !
View ArticleWhy can't I view my contacts and call records at my.t-mobile.com anymore?
I can see my billing and usage and plan but I cannot find my information like contacts and call records.I was able to access it a few days ago,but the layout of the site has changed since then.
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I want to close my account!!!
I need to close my account. Could you please assist me in this process?Please!!!!
View Articleif I upgrade my phone, will it start a new 2 year contract?
my contract is up next October. if I use the JUMP plan to upgrade, will a new 2 year contract start with the new device?
View ArticleReset your Pay in Advance PIN
Learn how to reset your Pay in Advance PIN. You will need your PIN when you call Customer Service or when you visit a T-Mobile retail store. StepsTo reset your PIN, follow these steps: Call 611 from...
View ArticlePay in Advance (Prepaid) FAQs
Find answers to commonly asked questions about Pay in Advance (prepaid) plans. FAQsDo I have to pay a deposit or run a credit check to activate my service?No. A credit check is not required, and no...
View ArticlePlan Support
Plan SupportYou can check out current plans by visiting T-Mobile Plans. Simple Choice PlanAbout Simple Choice with No Credit Check PlansChange your planFamily Plan FAQsIndividual Plan FAQsMobile...
View ArticleRenew your Pay in Advance plan
Pay in Advance renewal detailsPay in Advance plans last for 30 calendar days. Your 30 days begin on the day you pay for the Pay in Advance rate plan.Your rate plan automatically renews if you have...
View ArticleCoverage Grievances
Our office is at 25 Lakeview Drive Valley View Business Park Jessup, PA 18434, we dont have coverage here.
View ArticleAbout Pay in Advance (Prepaid) Plans
Pay in Advance Monthly Plan detailsMonthly rate plans provide 30 days of service. There's no monthly billing cycle.The rate plan automatically renews if funds are available in the account balance to...
View ArticleRefill your Pay in Advance account
Learn how to refill your Pay in Advance account through a variety of convenient prepaid refill options. We'll send you a free text message reminder when you get close to your expiration date. StepsTo...
View ArticleChange your My T-Mobile password
Learn how to change your My T-Mobile password. Find out more on the page. StepsTo change your My T-Mobile password, follow these steps: Log in to My T-Mobile.Click PROFILE.Select the desired line.Next...
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Why doesn't the "print bill" or the "download bill as pdf" function work? All...
This discussion, which was "assumed answered," is not. The function still does not work.
View ArticleT-Mobile Mobile internet Sim only kit (prepaid)
Went into a a T-mobile store last week to buy a $10 nano sim kit with broadband internet for my ipad air because I wanted the free data for life (200mb/month).I activated the sim, but whenever I opened...
View ArticleUnable to sign up for T-mobile account online
I activated my T-mobile pre-paid phone on Oct 24 and ported my number in from ATT without any problems. However, when I go to register to manage my account online, it asks for the 10 digit T-mobile...
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