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Caller ID of Primary Account Holder is displayed from all 4 phones
We just switched 4 phones from AT&T to T-Mobile's Simple Choice Plan.When any of our phones is used to call someone, the caller ID of the primary account holder is displayed on the called party's...
View ArticleT-Mobile Mobile internet Sim only kit (prepaid)
Went into a a T-mobile store last week to buy a $10 nano sim kit with broadband internet for my ipad air because I wanted the free data for life (200mb/month).I activated the sim, but whenever I opened...
View ArticleSwitching from 2 separate prepaids to a single Simple Choice
Me and my wife are using separate prepaid plans via our unlocked phones. How can we switch to a single Simple Choice plan?
View ArticleT-Mobile forwards to Google Voice access number caller hears "We could not...
I'm having trouble setting up Google Voice on 2 of the 4 lines on my new account ... and likely a 3rd one as well when it gets set up soon.Both Google Voice accounts do not have their own Google Voice...
View Articleupgrade
I've been a T-mobile customer for about three years and I am defenitly in need for an upgrade. is there still an upgrade 2 year resign up discount
View ArticleOrder status issues
I have my order status information:Â Â We received your electronic signature authorization on 11/15/2013Â Your Equipment Installment Plan for this orderEquipment Installment down payment: $41.99Equipment...
View ArticleI want to see all plans
Why can't I click on finding out about all rate plans without allowing your co. to be able to track my web page?
View ArticleUsing free international data
I am in Turkey and want to use the free Simple Choice international data. Do I enable data roaming even though when I do there is a warning that I will have additional charges? I want to make sure I...
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I want to close my account!!!
I need to close my account. Could you please assist me in this process?Please!!!!
View ArticleI was supposed to be put on unblocked list for short codes but I am still...
I am trying to sign up for Target's mobile coupons app, however I cannot receive my PIN code because for some reason I am blocked from short codes. I already talked to a tech and I was supposedly...
View ArticleSwitch from Simple Choice to $30/100 minutes plan
I just transferred from AT&T to the Simple Choice plan for two iPhones and an iPad. In doing some research I discovered the $30/100 minute plan. Since we do not much use the telephone, this plan...
View ArticleStolen phone / IMEI blocking?
A couple of months ago..My daughter had her iPhone lost/stolen (I think lost, she says stolen)I suspended her line as lost/stolenI got a new sim and restored her line on an old phoneOn the T-Mobile.com...
View ArticleIphone 5 and prepaid plans
Hello, I currently have the 30$/month prepaid plan and wanting to change it to the 50$/month prepaid plan. I have two question. First does the 50$/month prepaid plan works with an unlock apple iphone...
View ArticleWhy is Handset Protection offered if I haven't purchased a new phone?
It's available for the $8 dollars/mo... Is this for real?
View ArticleInsurance Coverage
I was robbed for a phone that had insurance coverage. Will that coverage apply to the phone that I am currently using?
View ArticleExport contact list from LG dLite to a new iPhone 5S?
How can we transfer contact list from a damaged LG dLite to a new iPhone 5S? dLite phone is operational, but screen is destroyed.
View ArticleData Lockout on Monthly 4G - An Unusual Case
I recently had a very bad experience in which my data service was not functioning and customer service/technical representatives were of little help. I have managed to resolve the situation (for now),...
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Hello, we currently use the plan from virtual provider Pondmobile, but wish...
Hello, we currently use the plan from virtual provider Pondmobile, but wish to migrate to T-Mobile directly, as we care about our CDRs confidentiality and want our numbers to belong to us. Please...
View ArticleI get no service at all?
Hi, I bought an unlocked at&t note i717 the other day. It was turned on yesterday. Throughout yesterday and today I've only had service once or twice and that happens when I'm driving. I live in a...
View Article$30 plan (100 minutes talk | Unlimited text | First 5 GB at up to 4G speeds)?
Hi. How can I change to $30 plan (100 minutes talk | Unlimited text | First 5 GB at up to 4G speeds)?
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