Find answers to commonly asked questions about Pay in Advance (prepaid) plans.
FAQs
Do I have to pay a deposit or run a credit check to activate my service?
No. A credit check is not required, and no deposit is needed. It's that easy.
Does T-Mobile offer prepaid plan options?
Yes. For more information see Pay in Advance plans on T-Mobile.com
What happens when I run out of talk time?
Once your account reaches $10 or less, you will hear your balance every time you place a call. When you have less than 1 minute of talk time remaining on your account, you will hear warning tones on your phone. To add more airtime, see Refill your Pay in Advance account.
What happens if I don't use all of my minutes by the expiration date?
If your minutes are not used by the expiration date, they expire and are removed from your account. Remaining talk time is non-refundable.
How are long distance calls charged?
- Domestic long distance calls can be made at no additional charge.
- International calls vary depending on the country called. For an additional $10, the $50, $60 and $70 monthly plans can add Unlimited International Talk & Text. For more information, go to T-Mobile International Services.