Pay-as-you-go plan with personal hotspot?
Hi, I will be visiting the United States on vacation in September and will be in the country for 3 weeks. I would like to obtain a pay-as-you-go plan for my iPhone 5 (unlocked). I need a plan to cover...
View ArticleSeparate data plan for Galaxy tab 2 10.1?
I currently have unlimited data plan for my samsung galaxy s 2 phone. If i get a Galaxy Tab will i need a separate data plan for it or will my current data plan work for it as well?
View ArticlePay by the day - does an incoming call count if it goes to voice mail?
If I have a plan that charges me by the day, and I choose not to answer any incoming calls on a particular day and let them all go to voice mail, does that result in a charge for the day? Or is it...
View ArticleWant a Corporate Offer applied on my Order
I wanted to make use of a Corporate code in making a HTC One - Glacial silver purchase. It was an Online offer so I tried to do it Online. When I tries, it poped up saying I need to call 866 464 8662....
View ArticleUpgrade question
My family is wanting to change our current monthly plan to save money. I am eligible for an upgrade and i'm curious as to if i get a new phone and sign another 2yr contract is that making it so that...
View ArticleI have a family plan with 4 lines. I need to rearrange the sequence of the...
I need to bring the 4th line on my family plan to the 2nd position. How can i do this online. Thanks
View ArticleNot Sure Why A Bill/Receipt Isn't Considered A Priority
Hello, I just added funds to my account and was surprised to learn that I will not get a receipt online, view past payments to print, or receive one in my email address for my records. Why does...
View ArticleCan I change my Pay As you go plan to pay by days plan?
I am currently using Pay as you go plan and wish to use 3 days unlimited Internet surfing. Can I change to the pay by days plan and then change back to pay as you go plan? If possible, will my account...
View ArticleHow can I suspend my stolen phone if i haven't signed up for my.t-mobile.com...
I got a month plan for my month long stay in the US, and a couple of days ago my phone got stolen. I didn't restore my service because I'm leaving in a few days and didn't need it. I'm leaving the...
View ArticleMove MobileLife Album pictures to Google Drive
The MobileLife Album service has been officially retired as of September 3.
View ArticleCompletely frustrated with customer service.
I have only been with T-Mobile for about 2 weeks. I ordered a windows phone- big mistake. I hate it, but that is not my problem. Trying to exchange it within the buyers remorse period is the problem....
View ArticleFamily Allowances and MobileLife index
Family AllowancesFamily AllowancesNotificationsRoamingSetup guideUnderstanding Family Allowances Manage Family AllowancesChange the Parent LineAlways Allowed and Never Allowed...
View ArticleMobileLife Album how tos
The MobileLife Album service has been officially retired as of September 3.
View ArticleMobileLife index
MobileLifeMobileLife ContactsAboutHow tos MobileLife Family OrganizerFAQsHow tos MobileLife VoicemailHow tos
View Articlehow can i check if my sim is expired and can i relive it
i'm in italy i don't use the t-mobile number form 1 year but i refilled it, now when i try to use it it say registration sim failure, how can i be sure if it is expired, eventually can i take back my...
View ArticleSwitching From Pre-Pay to Post-Pay, Add A Phone, Port Numbers?
Hi, I purchased an HTC Sensation and a $50/mo. pre-pay plan to test T-Mobile's service in my area. I'm pleased with T-Mobile, so we're going to buy a second handset, want put my wife and I on the...
View ArticleCan I refill and use my expired but active SIM ?
Hi,I have a Pay As You Go Prepaid SIM card. It has not been used for few months. The Account Status is "Active". By it also shows "Use by : 3/15/2013" . Does it mean the SIM and the number expired? Can...
View ArticleAbout MobileLife Album
The MobileLife Album service has been officially retired as of September 3.
View ArticleCANNOT SEND TEXT MESSAGES, I always get "Sending message failed" notifications
Ever since I started to use my smartphone with T-mobile plan (about 2 weeks ago)I couldn't send a single text message. I can receive text messages from others but they are from 'No caller ID'and also...
View ArticleLess minutes after adding $10
I had 118 minutes and I added $10 now, and now I have 113 minutes? Pay as you go plan expiring today at 9pm.
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