Contract Review process
Hi Adam (tmo_adam_m) or T-mobile admin, Thanks and I just use this thread to ask a question:I wrote email to contractreview@t-mobile.com to discuss my account cancellation policy, and I got the...
View Articlecontract renewed under false pretenses
On July 26th I recieved a phone call from a T-Mobile rep offering me incentives to renew my contract. I wasn't very interested as I was going to move to AT&T for the iphone. However he offered me 4...
View ArticleWhat is a "new activation only"? Looking to upgrade to $30 Monthly4G plan...
For 2 years until now, I have been using a blackberry-type unlocked GSM phone running a $15 unlimited text prepaid plan (discontinued by tmobile). In under a week, the Nexus 4 will come out and I most...
View ArticleUpgraded to 10M Unlimited for my HTC Windows 7.5 - Now Have to Downgrade
I updgraded to the 10G the unlimited 10G since I watch movies during infusions. When I puchased the new HTC Windows 8 phone, I was told that tethering was not allowed on that plan and I had to...
View ArticleWORST experience with Tmobile ever! They lied.
Okay, here is my story. I was going to get the Galaxy s3 from costco for 179.99 last month. However, on 9/30, there was a promotion of the galaxy s3. It was 99.99 with new line activation.I was not...
View ArticleHow to get back to the $30 monthly 4G plan?
I started using the $30 monthly 4G plan with a new Walmart T-mobile phone last year. I failed to put enough balance so the plan was changed to a Pay As You Go Plan automatically. What should I do to...
View ArticleI need help getting the t-mobile $30.00 100 minute with unlimited data and tet
I called up 3 walmart super centers and went to one and asked about getting a sim card for the special rate plan they all say no sim cards but called up t-mobile 5 times today and was said that to get...
View ArticleHow long until the microsim cards are back in stock?
My Nexus 4 just arrived and I want to put the 30$ monthly 4g plan (100 min,unl data/text) into it, but the micro-sim cards are out of...
View ArticleAsurion raising deductible (rip-off)
I just received a letter stating my deductible is being raised. From $40.00 to $100.00. Now keep in mind our phones are old. Samsung exhibit 1 and 2. What gives? 8.99 per month is about $90.00 per...
View ArticleCustomer service
I have been a tmobile customer for over 10 years. I lost my phone and received a replacement. The phone I was sent powers off by itself, now it will not even come on at all. I call customer service and...
View Articlelied to by sales associate, hassled by cust service and can't make a phone...
Hello, I've been with T-Mobile for the past 7 years or so and up until recently, have been extremely satisfied with the company. That all changed a few months ago when the lies and deceit started. In...
View Articlewhat is the tax on the $50.00 pre pay plan?
can not seem to get the answer from t mobile. no longer in contract so I am looking for another option as the mobile boost, virgin mobile and radio shack cricket seem to be awful.
View ArticleMonthly4G, Auto-Pay and SMS notifications
I have the Monthly4G 100 minute plan and I have auto-pay enabled. Every month I receive the following sequence of SMS messages: https://docs.google.com/file/d/0B7JYsch8bAzpblM5TndSeFRLM1E/edit Is there...
View ArticleFamily plan upgrade options
Hi there, I've been a T-Mobile family plan subscriber for a little over two years, and I'm looking to upgrade our plan & phones as inexpensively as possible. We currently have 4 phones, 1...
View ArticleCan I use prepaid mobile broadband on multiple devices?
I'm interested in using the prepaid mobile broadband service. Can I use a single monthly pass on multiple devices using multiple SIMs? I have multiple mobile broadband capable devices and it would be...
View ArticleSim from eBay, fill online
Hey guys and girls. I'm going to visit USA from Europe soon and need a pre-paid unlimited data plan to work with an unlocked GSM phone I have. I'm thinking of getting an un-activated SIM card from...
View Articlewhere is my service?
on tablet using home wifi cant make call to customer service on phone with wifi too. have 2 phones both no service, and yes i paid my bill.
View ArticleMonthly4G Smartphone Mobile HotSpot Service Removed?
At the start of December 2012, I changed to T-Mobile after greater than 10 years of satisfied cell phone service with Sprint, and more than 6 years of mobile broadband service with Sprint. A month and...
View ArticleContract Review process
Hi Adam (tmo_adam_m) or T-mobile admin, Thanks and I just use this thread to ask a question:I wrote email to contractreview@t-mobile.com to discuss my account cancellation policy, and I got the...
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