90 days after use by date
My 2 sim cards can not log in in T-Mobile website from yesterday (3 Jun 2013). Their use by date is 3 Mar 2013. May I know if the card is in vain after 90 days of its use by date? (My last call was...
View ArticleMigration fee
I went to the T-Mobile store at the mall. I bought a new phone which I was charged 139.00 . I was told my plan now needed to change to the "Value Plan" and I would save 10.00 a month.My bill appears...
View ArticlePicture messaging (MMS): MobileLife Album
Effective June 3, 2013, you can no longer send picture messages to Album from your device or send pictures out from the Album site. As of June 30, 2013, the Album service will no longer be available....
View ArticleWhy is your frustrating terrible website always so difficult to use?
On Chrome and Safari T-Mobile's login applets regularly fail to remember Im logged in, bring me to 404 error sites when I sign in, and redirect me to login pages rather than taking me to the page I...
View ArticleIs mobile number still valid?
I have been living in Thailand for some years now and have not used my t-mobile sim since November 2011 - when I return to England next month (11/7/13) will I still be able to use it?
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Are my minutes used when I receive a call?
I want to know: when I receive an incoming call, will my minutes be used?
View Articlecontract issue
In march i continued to get offer/ calls from tmobile about adding lines to my current account without any fees or charges. each additional lines qualified for 500 min and unlimited text with 2 yr...
View Articleeligibility date is not contract expiration date???
I have a family plan of 4 lines.. Each has a different eligibility date. I thought eligibility date "IS" contract expiration date. Well it is not. Today, I just learned that all four lines has the same...
View ArticleMy T-Mobile Navigation Paths
Learn about My T-Mobile navigation paths. Find out more on the page. Steps TopicActionNavigation pathMy account informationUpdate billing address & CBRMy T-Mobile > Manage > Your Profile...
View Articleplan change
Can I change my plan (e.g change from USD $2 per day unlimted to USD$3 per day unlimited) via cell phone or I can change my plan on computer only ?
View Articlefor an additional line to a classic family plan, why do I have to pay full...
Hi, recently I was interested in adding a line to our t-mobile family service plan and buying a phone as well for this line. At the moment, we have added three lines to our account, but we are still...
View ArticleIphone 4s 3g
I have a 3g iPhone 4s purchased in Italy. I'll come ti USA from june 15 to July 7. I want to buy a 3g card for my iPhone for 1 month. I need toserf the internet and to use iPhone as a Navigator (gps)...
View ArticleSimple Choice Plan: Unlimited Talk Text 500 MB Data
Simple Choice Plan: UnlimitedTalk + Text + 500 MB Data for $80.00/ mo. Does this plan allow for us to call landlines or friends on other cellcarriers and still be unlimited?
View ArticleHow do I change the old big sim card to micro sim card? Is it free?
Recently, I plan to travel USA. My old sim card is not suitable my smartphone. Even I buy sim cutter, I can not resolve the problem.Do they provide the "change sim card" service at T-mobile shop. Is...
View Articlewhether the SIM Starter Kit include any air time or not?
whether the SIM Starter Kit include any air time or not?
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My T-Mobile Index
Learn how to get started, use, and troubleshoot your My T-Mobile account. My T-Mobile linksGetting startedMy T-Mobile log in stepsRegister on My T-Mobile How tosAdd a line on My T-MobileChange your...
View ArticleMy T-Mobile log in steps
Learn how to log in to My T-Mobile by following the steps below. StepsOpen your web browser and go to http://www.t-mobile.com.Under MY T-MOBILE, click Log in. If you're not registered, see My T-Mobile...
View ArticleFinding your account number
You can find your account number on your paper bill or by logging in to My T-Mobile. Viewing your account number at My T-Mobile:Log in to My T-Mobile. If you're already logged in, click Back to Your...
View ArticleSuspend or restore service via My T-Mobile
You can suspend your T-Mobile service if your phone was lost or stolen, or if you're planning to not use you phone for a period of time. Just follow the steps below. StepsTo suspend or restore your...
View ArticleMessage Blocking
Message Blocking is a service that allows you to block messages to and from your phone, helping you avoid unwanted messages. Best of all, T-Mobile provides this service to you at no charge! With...
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