Spanish T-Mobile.com & My T-Mobile
Learn how to access Spanish translations for T-Mobile.com or My T-Mobile. Find out more on the page. StepsT-Mobile.com Switch from English to SpanishTo switch from English to Spanish on T-Mobile.com,...
View ArticleFAQs: Web Guard
What is Web Guard?Web Guard Limitations:How can this feature be added or removed from an account?What account types can Web Guard be added to?Can Web Guard be removed from kidConnectSM?What categories...
View ArticleHow can I change plans without enduring ETF even though my service... sucks?
Where do I begin? I am on the Classic 500 minute plan, with unlimited texting and "unlimited" 4g data. After taxes/fees I spend about $72 a month. I used to be on my dad's family plan where roaming on...
View ArticleChange your plan via My T-Mobile
Learn how to change your plan via My T-Mobile. Find out more on the page. StepsTo change your plan via My T-Mobile, follow these steps: Open a web browser and log in to My T-Mobile.Scroll to the line...
View ArticleTravel checklist for international roaming
With WorldClass® service you can make calls worldwide at rates as low as $.99 per minute. All you need is a dual-, tri-, or quad-band device and WorldClass service on your T-Mobile account. All...
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Premium Handset Protection
Premium Handset Protection (PHP) provides protection against loss, theft, accidental damage, and malfunction of your wireless phone. The PHP Bundle provides insurance and warranty coverage, as well as...
View ArticleCoverage randomly drops out all over town
First, it's a real pisser that Fort Smith, AR only has 2G signal whereas such smaller towns in the state have 4G. But, we have a huge problem on both our iPhone, Nexus 4, and Galaxy Nexus devices....
View ArticlePrepaid/Lumia 521 Problems
I am on the prepaid plan 100mins/unlimited sms & internet @$30/month. I encountered 2 problems today. 1. I tried several times to call a local number and got recorded message that the balance was...
View Articleeligibility date is not contract expiration date???
I have a family plan of 4 lines.. Each has a different eligibility date. I thought eligibility date "IS" contract expiration date. Well it is not. Today, I just learned that all four lines has the same...
View ArticleFamily Allowances and iMessage on the iPhone
A big part of why I signed up for Family Allowances is to limit my children's phone activity (Talk and Text), for punishment, reward and safety. With the T-Mobile adoption of the iPhone comes iMessage...
View ArticleCan I swap eligibility dates for two lines?
I have a family plan with 4 lines. Each has a different eligibility date. Can I swap eligibility dates for two lines so that I can cancel, ASAP, one line that I don't need without paying termination...
View ArticleFailed Downloads for 2 Weeks Now
Can anyone help me understand why on my HTC One, iPhone 5 and Nexus 4. HSPA+ only works for a few minutes during a large download then it fails and oscilates between UMTS (3G) and HSPA/HSPA+(H). Is...
View ArticleHow to Change from Simple Choice Plan To Pay as You Go
All, need help. I am visitng US for a year. I signed up a $50 Simple Choice Plan on 16th May 2013 (I brought my phone from oversea and just bought the SIM card at T-mobile store); I plan to change to...
View ArticleMigration fee
I went to the T-Mobile store at the mall. I bought a new phone which I was charged 139.00 . I was told my plan now needed to change to the "Value Plan" and I would save 10.00 a month.My bill appears...
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T-Mobile reduced coverage & charged us to leave
I wrote another email to T-Mobile credit review after waiting 16 days to request reversal of the early termination and service fee. My last question was marked as "assumed answered" but unfortunately...
View Articleany one happy with T-mobile's customer service?
Yes T_mobile you are the worst of any that I have ever dealt with, except for a vary rare few, I have learned that if you don't like what one rep has to offer as a solution hell just call back, there...
View Articlepleas help me
Hi i want ask about frequency network for t-mobile smartphone cuz i want get new phone then unlock it cuz i want use it in my country my country using frequency network for these ( 1800 / 2300 / 2600...
View ArticleCan a Lenovo A66 SmartPhone be used with T Mobile?
I am just curious, because I travel to Asia regularly and I have a dual sim card Android 2.3 WCDMA GSM smartphone I use while I am there. I am wondering if I can put my t mobile sim card in it? So I do...
View Articleabout T mobile online chat service
It disappeared couple weeks ago. Will it come back? It was a great service.
View ArticleAdding data to an individual line in the family plan vs Cancelling the contract
I am leaving the US for good and heading back to China while there's still one year left in my contract.So my first question is is there any chance that I cancel my contract without the penalty since I...
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