Pay As You Go Legacy Questions
Hello,I have multiple questions regarding the change in pay as you go to pay as you go legacy. 1. So I am a Gold Rewards member, I have been for 4+ years. I currently have a balance of around 40.00....
View Articlecancelling my service early
I was just wondering, I have a plan that I signed up for in December 2012, and I've not had issues, but it no longer fits my needs, and neither do any of the new T-Mobile plans, because I am a single...
View ArticleCan't add 2GB Unlimited - Plus data plan
I have the 2GB Unlimited - Plus data plan on 3 of my 4 lines and want to add it to my 4th line, but not one seems to be able to do it for me. It is also missing from the selection of data plans.My 4th...
View Articleemail->SMS "from" field
There are number of other discussion threads about email->SMS issues, but I specifically want to zero in on the issue of the "From" field of the SMS that I get when sending email to...
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Release Google Voice
I have been a long, long time customer of T-mobile and have been happy with it over all. One point of pain that I have though is that T-mobile blocked Google Voice (GV) from working and has has offered...
View ArticleThis is RIDICULOUS >:l Twenty minutes of battery life
My family has been with Tmobile since I was about 10. I am now twenty one. So we have been faithful TMobile users only for us to be getting horrible service from you guys. I have a Huewai mytouch 4g in...
View Article10GB data promotion for 4 lines..
I recently moved from other carrier to T-mobile...After I moved into T-mobile, I saw the 10 GB LTE data promotion for 4 lines.. I have 4 lines on my account... one line is Unlimited LTE data, two lines...
View ArticleNeed Replacement SIM, Cannot Visit T-Mobile Store, No Luck!
I am temporarily living abroad, but am a current US T-Mobile pay as you go customer with a US address, credit card, home, etc. I recently lost my phone, so I called T-Mobile and had the account...
View ArticleWaiting period before leaving?
I'm considering leaving TMO after being a customer for over 10 years. I do have the Simple Choice Plan (no contract), and qualify for JUMP with my current device. Would I be able to trade in my...
View ArticleJump return issue.
I have used the jump program before by going into Tmobile and doing the trade there. This last time that I did it I did it through a 3rd party store. When you use the jump program at these stores they...
View ArticlePhone interference?
Has anyone had trouble with phone interference? My bf and I both have T-mobile phones and he says that he can hear someone else chatting on his phone after we hang up. I was just wondering if anyone...
View ArticleEmail --> To SMS seems not to work again
The email --> to SMS service seems in trouble again, as it was about a month ago, judging by the forums.We have two users with number@tmomail.net who stopped receiving text messages from our...
View ArticleHow do I stop spam text messages from an email address?
These text messages from an email address are getting very annoying. Any information how to stop them would be helpfule.
View ArticleIs there a call blocking FEATURE from T-mobile?
Doesn't T-mobile have a call-blocking feature either free or paid ? A CSR mentioned something about "family allowance" feature for $4.99/month. However, when I access my account that doesn't appear...
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Spam filtering on email -> SMS gateway?
Is there an automated spam filter in front of the email -> SMS gateway service? If so, is there any way to get a domain or email address whitelisted in it? I ask because I'm a new T-Mobile customer...
View ArticleFor NYC 5 Line family Plan w/taxes & fees
Can somebody please please give me a bottom line with all taxes and fees for NYC with the family 50+30+10+10+10 plan. Thanks.
View Article10+ Year Customer: Any reason to stay?
Hello. I've been with T-Mobile since I got my first phone (10+ years ago). Aside from being stuck with a horrible phone for the past 2 years, I've been very happy with my T-Mobile service. My contract...
View ArticlePre-paid & Sim Card
Hi, I'm from Europe coming over to San Francisco for a few days and would like to get a local phone number while I'm there.Can I get a sim card and have a pre-paid balance? I'm not interested in a...
View ArticleJump upgrade online
I tried to Jump online and after answering a few questions regarding my device's condition. I get a message and it says that I have to file a PHP claim before I can use my Jump upgrade. My phone is not...
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