we are trying to switch phones & we are in the jump program ,now what ?
Trying to switch to the new Galaxy avant they are claiming they are out of stock,& if I'm lucky enought to be there when the new orders for any one store in town,then i can buy this unit ?????...
View ArticleQuestion about data on Simple Choice plan
Hello,I have a question about the data that is included in the simple choice plan. I have the family option for $80/mo with 2 lines and share with my boyfriend. When I look on the website at what is...
View Articleiphone 4 verizon to tmobile
Hi There,I just purchased an iphone 4 verizon on Ebay and I'm interested in transferring it to tmobile network once I get it.Is this doable? Thanks
View ArticleJump return issue.
I have used the jump program before by going into Tmobile and doing the trade there. This last time that I did it I did it through a 3rd party store. When you use the jump program at these stores they...
View Articlenothing but problems
can you please tell me how your familywhere is getting my mobile numbers messed up at different locations throughout the night saying I went there at different times at different places I don't...
View Articleemail->SMS "from" field
There are number of other discussion threads about email->SMS issues, but I specifically want to zero in on the issue of the "From" field of the SMS that I get when sending email to...
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Converting from 1000 Min Value Talk & Unlimited Data (Family) To 100 Min 5 GB...
Hi Everyone, I'm currently on the 1000 Min Value Talk Family plan with unlimited data for 2 phones. The person who I share the plan with are looking to separate each of our accounts to a individual...
View ArticleETF Reimbursement Questions
Hello, I am interested in joining T Mobile from AT&T. I see that I am eligible for the ETF reimbursement option and I had a few questions! I did the trade in value check and it shows that my...
View ArticleSwitching from Sprint incentives
What are the incentives T-Mobile is offering to switch from Sprint? I believe I read they're offering a year's worth of data if I'm referred by an existing T-Mobile user. I'm thinking of switching...
View ArticlePay As You Go....
The multi-million dollar 'J-Leg' team has faltered. Amazingly, no text messages sent in advance, with a link of plan changes. Customers who seldom use their phone and toggle, will wonder what...
View ArticleVoice call will end. No data received within the specified time.
I have a galaxy note 3 and everytime I'm on the phone with someone on T-Mobiles network and they put me on hold to answer another call I get disconnected after 5 seconds. Once I get disconnected a...
View ArticleDurham, NH - says Excellent Coverage, but...
We moved our daughter into to University of New Hampshire yesterday. Before we went, we checked the coverage and the map says excellent. She has NO reception er dorm! What can we do?
View ArticleUnable to receive short code texts from Chase/Amazon
We have 5 lines in our account and we are unable to receive short code text messages from various sources like Chase bank or Amazon. Reading through this community I believe that short code text...
View ArticleT-Mobile Rescue Sprint Customers Plan
I was a Sprint customer and my friend got me to switch to T-Mobile. On Friday August 29 I made the switch but I cannot find how to credit my friend with this switch. We have more co-workers that have...
View ArticlePrepaid and call forwarding
Just a quick question about call forwarding. I have seen on some previous discussions and responses that call forwarding is not available on prepaid plans. However when you view prepaid plans online at...
View ArticleI just ordered the sim. Just a sim no associated plan. I want to be sure the...
I just ordered the sim. Just a sim no associated plan. I want to be surethe activation code will allow me to select the $30 plan.
View ArticleIs it possible to switch from a $30 Walmart to a bigger plan for a month and...
I was thinking of getting the $30 Walmart plan because I use a cell mostly for data and some texting. I already have home phone and internet service, so I feel like I'll already be paying for a little...
View ArticleCaller ID name wrong
I Switched to tmobile in July. Ever since the switch, my name when I call someone is wrong!!!! I have made NUMEROUS calls to customer service, I have gone into the stores, & this has NEVER been...
View ArticleOrdered the T-Mobile Test Drive phone today
I am looking forward to see how it does against Verizon. We do not travel much at all, and typically stay in the same areas 95% of the time so should be good enough time to test. Unfortunately, it...
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