Invalid Voicemail - New Customer
I haven't had voicemail since starting with Tmobile over a week ago. When dialing into voicemail(1, 123) or from landline, it tells me to enter my 10 digit number and states that my number is invalid....
View ArticleNot professional?
So, I paid a $30 refill on 12/17/2012, and today 01/04/2013 i get a text msg stating that i have used up 1406 mins of my talk/text..R U KIDDING ME!..this is the 2nd time this has happenend, and NO ONE...
View Articlebilling payment inquiry
hi new user when I signed up and activated my phone they had me pay for my first month already used a refill card pin no. 614 007 2289 for 30.00 for the 30.00 a month plan my web page and phone balance...
View ArticleHow do I change my plan to use truly Unlimited 4G Prepaid?
As of yesterday, T-Mobile announced that Prepaid will now have truly unlimited 4G for $70/month starting the 9th (today). I went to change my plan, but there's no way for me to choose truly unlimited....
View ArticleTake over my @home lines
I have 2 @home lines that I no longer need. T-Mobile no longer offers these lines, and they're a really great deal if you want home VoIP and unlimited calling. Caveat is you must have a T-Mobile cell...
View ArticleContract Review (epic fail)
I'm so done with T-mobile. I've been with T-mobile for 10 years and i'm just another number for these clowns. I submitted an email to contractreview@t-mobile.com over 10 days ago. I received the...
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Browse & navigate: My T-Mobile
OverviewUse this document to understand how to browse and navigate through My T-Mobile. OverviewResolution StepsLanding page screen shotTop Navigation BarMy Account Activity boxMy Current Usage boxMy...
View ArticleHuge difference in data usage between phone and T-Mobile
I have "Unlimited" data, the kind that gets throttled after 5GB. This has never been a problem for me because I've never gone anywhere near that much data use in a month. A few days ago, about 2...
View ArticleRipped Off By Store
I went into the T-Mobile store located at 66 Ogden Avenue Downers Grove, IL on the night of the 31st. I wanted to get on the monthly4g:$30 month unlimited data web exclusive After asking for a SIM, I...
View ArticleAdd a line: My T-Mobile
OverviewUse this document to add a line of service to an existing account through My T-Mobile. Resolution StepsFrom a computer, log in to My T-Mobile. From the top of the page, click Shop, then click...
View Articlesigned up for phone insurance; later found out i didn't; what to do?
i recently lost my phone, was lucky enough to have it found by someone, was also lucky enough for them to be able to identify how to contact me, and got it back with an extreme makeover (read:...
View ArticleWeb Guard off, but some websites still blocked
Access to some sites is still blocked even though Web Guard is off: "Content Restricted Web Guard is enabled on your line and has restricted your access to this content. The person on your Wireless...
View ArticleCant surf the web
I am using a pay as you go plan, $3.00 per day, but I can't seem to surf the net or use whatsapp. I am using a Samsung Galaxy Y. Any suggestions
View ArticleAccount number for prepaid account
I just moved from a postpaid account to prepaid... I used to have account number associated to my postpaid account. Do I have similar account number for the prepaid? If yes, how can I see my account...
View ArticleNon-payment of $30 Monthly4G
I've read that if you don't have enough funds to renew your Monthly4G plan, you have 120 days before it switches to pay-as-you-go. If this occurs after the 120 days do you use the eligibility for the...
View ArticleTmoblie keep changing plans and they lied.
Im never coming back once everything clear and contract over! I had put in a order and the order never was shipped because I cancel now saying I use My upgrade and extend my contract which I did Got...
View Article$50 Account credit with new T-Mobile activation
Hey everyone, So I got an email about this promotion and my sister is switching to T-Mobile this xmas. I am getting her the GS3 and adding a new line of service to our family plan. T-Mobile has a...
View ArticleMMS with unlimited Text plan, please read post body before answering.
i'm on tmobile. i have 1000 minutes talk, UNLIMITED text, but NO data plan. if i send multimedia messages (MMS). do i get charged for data? people told me you either need wifi or data on in order...
View ArticleRipped Off By Store
I went into the T-Mobile store located at 66 Ogden Avenue Downers Grove, IL on the night of the 31st. I wanted to get on the monthly4g:$30 month unlimited data web exclusive After asking for a SIM, I...
View ArticleQuestion
Hello all, I got a question and was wonderin if anyone can help on this or point me in the right direction ok, our old phone service closed the account and after searching and unlocking the iphones we...
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