Prepaid plan to Postpaid Plan
Hi all, I have prepaid simcard of Tmobile, I want to join my friend family plan, but assistants in Tmobile store told me I should change my number because I am going from prepaid to postpaid. Is there...
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Multi message SMS truncated with "null"
I am experiencing the same issue described in Text messages over 160 chars truncated with "null". I am also using a Nexus 5. Here is a screenshot of the issue: This issue has been reported multiple...
View ArticleTmomail.net: loss of email alias
I'd like to get an answer to this issue. My tmomail.net alias seems to have disappeared, along with my setting to discard e-mails sent to my 10-digit number. I now no e-mails sent to the alias and get...
View ArticleMobileLife Contacts: Can I get a restore?
I too didn't know mobileLife was being discontinued, and wouldn't you know, this is after performing a device reset, and traveling overseas. You can imagine my surprise (and Horror!) upon finding out...
View ArticleGalaxy S5... I neeeedd hellllp!
just upraded my phone at the tmobile store under my existing family plan! There is no interent access or i cant call out/no calls in! Can anyone help?! Please
View ArticleSuspended line still charges me whole fee?
Hi, I finally got to suspended my line overseas by calling the toll free line. However, when I checked yesterday, there are 2 months of unpaid bills waiting for me in my T-mobile account.Last year when...
View ArticleNeed Help chosing a prepaid plan
Hi, i am from argentina, and i´m travelling to Florida on january, and i´d like to buy a prepaid plan for my Iphone 5. LAst year i went to New York and bought in a Best Buy Mobile, a Tmobile Sim...
View ArticleWill JUMP PHP replace my device with the same model even if TMobile no longer...
In regards to JUMP (PHP)... If I have this feature and wish to use this as insurance to have my current phone replaced due to an issue covered by the plan, would TMobile be able to provide me with the...
View ArticleMigration from classic to Simple Choice plan
If I migrate from my classic plan to a simple choice plan and pay the applicable migration fees, does it mean I will no longer be on contract and end my services anytime without paying early...
View ArticleNo contract but still charge early termination fee????
We have been t-mobile customers for about 10 years and year and a half ago when our contract ended, we decided not to get a new contract but purchase our phones without a contract. The phones in total...
View ArticleDoes account balance remain when switching between pay by the minute and pay...
.. and back and forth. Online chat rep said balance will be wiped out, rep on 611 said it will transfer back and forth fine. Fine print at bottom of web page shows "When you switch between plans or...
View ArticlePreferred Customer @ T-Mobile
I've been a customer at T-Mobile for more than 11 years, I've been listed as a Preferred Customer. Can somebody tell me what are the benefits for this? I get very minor discounts on my bill, is that it?
View ArticleNew Discussion about What happened when I ported to Google Voice and got...
Love it... Bought my phone (no payment plan left on it) Asked how to make this work switching to google voice. Got no helpful response. Ported the number a day before my next billing cycle (so should...
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New unlimited data for refferals
Hello,I just switched to T mobile because my brother told me there network is good but i just heard they offer unlimited data for both persons starting Aug 29. I switched Aug 11 id like to know if i...
View ArticleRules for using "Mobile Internet?"
Is there a detailed Terms of Service document for the "Mobile Internet" service online somewhere? I'm pretty sure that with a minimal investment in hardware, I could use a mobile internet device to...
View ArticleNo luck with data in London
Since arriving in London yesterday, neither my wife nor I have had any success getting a data connection here. We are able to connect to various networks - including T-Mobile and 3 UK - but can't...
View ArticleTmomail.net: loss of email alias
I'd like to get an answer to this issue. My tmomail.net alias seems to have disappeared, along with my setting to discard e-mails sent to my 10-digit number. I now no e-mails sent to the alias and get...
View Articlecancelling phone service
I cannot afford my phone bill payments they're 100 dollars almost in some late fees? I'm thinking about cancelling my tmobile phone this is outrageous 100 dollars for one phone! I have other bills to...
View ArticleTmomail.net - working or not, supported or not?
I see an earlier thread on this topic, but it seems unresolved, at least officially. My bank uses my phone's tmomail.net address to send me alerts about transactions, and they're simply not coming...
View Articlecancel my service
Like many other comments ive seen on here, what im having to pay for my plan is outrageous. The late fees, the base-line cost.... I need to cancel my plan. Before i do, id likento know how much i would...
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