i need help here before i resign my contract with T-mobile
ok , i have had tmobile for over 4 years and have always had a low grade phone due to the fact that i cant afford payments or never had the money sitting around to get somthing nicer ....also this isnt...
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Roaming Fees in the US Virgin Islands?
Hi there, I've tracked all over the internet and can't seem to find a valid answer. Me and my family are going on a trip to the US Virgin Islands (St. Croix specifically) and want to know if there are...
View ArticleHow to change to Unlimited Web+Text with 100 min talk
I just switched to T-mobile from AT&T Pay-as-you-go service. I did it because I wanting to get into the "Unlimited Web+Text with 100 min talk". Before doing that I chatted with a T-mobile...
View ArticleT-Mobile, come on...work with me
Been a loyal customer 12 years. Began having problems with dropped calls at home, on the road, and at work. I work as a paramedic so this is not just an incovenience. Went to the store and told to get...
View ArticleHow do you remove PHP from your phone?
It's not listed under my services and that is how it says to remove it. I didn't ask for it and they just put it on my phone and charge me for it. How do I get it removed?
View ArticleIs there a data only plan for unlocked pocket wifi devices?
I will be travelling to the United States around May and I would be staying for at the most, 1 month. I need a data only plan (SIM only) for an old T-Mobile Sonic 4G Mobile Hotspot. I would need...
View ArticleRebate Scam - T-Mobile Store 9093 (Dallas)
Hi, Just wanted to warn everyone about this. On December 12, I purchased a Blackberry 9900 and signed a new two year contract. I had been out of contract for 5+ years and was happy to sign a contract...
View ArticlePicture messaging (MMS): MobileLife Album
How to send a picture message (MMS) from the MobileLife Album service to a phone number or e-mail address To send a message using the Album service, follow these steps: Note: If not receiving e-mails...
View ArticleAdding 2 new lines
I am on Unlimited Talk & Text and Unlimited data (Add on). I want to add 2 new lines, but I was planning bringing my phones to the lines. But I was told I would be renewing my contract for 2 years....
View ArticlePhone Number Change
T-Mobile number changes may be completed for several reasons, including relocation and changing service providers, among others.A mobile number change creates a new mailbox. Important: All messages in...
View ArticleMobileLife Voicemail: My T-Mobile
Overview What is Voicemail on My T-Mobile and what does it provide?Eligibility, Requirements, and RestrictionsResolution StepsAccess Voicemail on My T-Mobile.comChange the voicemail password /...
View ArticleExport MobileLife Contacts: My T-Mobile
Steps Prerequisites:A T-Mobile phone recently synchronized with the MobileLife Contacts service (to ensure all contacts and changes will be in the export).An active My.T-Mobile.com account and login...
View ArticleIphone 4, cannot make/receive calls at home
Hello, I have an iphone 4, bought factory unlocked at apple store, with monthly 4g plan. Got the plan about 7 months ago. Everything was working fine. After about 3-4 months, my phone stopped getting...
View ArticleNexus 7 Tablet Data Renew
It's not too clear on the account page but if I run out of data for my Nexus 7 tablet, I can buy more. What is not clear is where it says it will bring me into my next cycle. Right now, I have the...
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Getting Started with Mobile Broadband
This document will help you get started using and understanding your new Mobile Broadband service. For additional details please refer to the Mobile Broadband (MBB) Overview documentation. Registering...
View ArticleSmartphone Mobile HotSpot Feature
OverviewSmartphone Mobile HotSpot service, formerly known as Tethering & Wi-Fi Sharing, is a great way to use your smartphone’s fast data connection with your laptop or other Wi-Fi enabled...
View ArticleIs there a data only plan for unlocked pocket wifi devices?
I will be travelling to the United States around May and I would be staying for at the most, 1 month. I need a data only plan (SIM only) for an old T-Mobile Sonic 4G Mobile Hotspot. I would need...
View ArticleRebate Scam - T-Mobile Store 9093 (Dallas)
Hi, Just wanted to warn everyone about this. On December 12, I purchased a Blackberry 9900 and signed a new two year contract. I had been out of contract for 5+ years and was happy to sign a contract...
View ArticleInternational Roaming Checklist
To verify if your phone is technically capable, perform the following steps: Note: All T-Mobile phones operate on the 1900 MHz band. However, many of the phones we sell are capable of using other GSM...
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Port-out: Number Porting
What is a Port-out?A port-out is when you transfer your existing phone number from T-Mobile to another service provider. We cannot initiate a port-out request for you. A port-out happens only in...
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