ETF DENIAL.... PLEASE HELP
In March I recently made the jump from Verizon to Tmobile because of the ETF reimbursement promotion. I have followed all the steps as outlined in the paper i recieved. I went to an authorized dealer...
View ArticleETF program a joke
This is completely ridiculous. We started this process in Feb and still do not have our ETF cards. Tmobile owes us $420 for the ETF and about $500 in gas and time of constantly calling and driving up...
View ArticleUS Virgin Islands
I am going to St Thomas USVI where I am told the only cover is by AT&T. Will my T-Mobile account handle that or do I need to do something special?
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Hard Credit inquiry?
Signed up for the ETF thing, apparently nothing ever is really as good as you want it to be. Just found a hard credit inquiry on my report, even though I paid upfront for 2 phones and signed up for the...
View ArticleEmail to text not working
My company has been using email to text feature for a year now with no issues. Recently, only those with tmobile have begun experiencing problems with not receiving messages. When I tested this it...
View ArticleCan't get new activation plan
Went to get the new activation plan, got all the way through activation only for it to tell me it wasn't working at this time. No biggie I guess I'll try again later. Nope. Got a text message this...
View ArticleChange Plan
Hi, I would like to change my current plan ($30 for 1500 talk/text + 30MB data) to Pay as you go and add an additional Monthly Passes ($20 for 1GB data). However, I can't find the Monthly Passes...
View Article$30 Unlimited Text+ Web+100 mins Prepaid Questions
1) There are some months where I use my phone considerably less than others, and I could use a $10 prepaid rather than a $30. Would I be able to switch between the two prepaid sim cards or after I...
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Unlock a phone... or get a loaner?
My HTC One recently died, but it was still in warranty so T-Mobile ordered me a replacement. Unfortunately, that replacement is on backorder and I probably won't get it for at least two weeks. My...
View ArticleUnable to add a new line
I was looking to add a new line and I saw this offer on tmobile website "Add a family member today for as low as $10 a month. All with unlimited talk, text and data. Plus, shop the latest devices!"....
View Articlewifi calling signal strength
what is the minimum signal strength for wifi calling? How long must the phone be at that signal strength before wifi calling will be activated? My signal is fluctuating between -70dmb and -80 dbm and...
View ArticleTwo lines included: is the second line free if I add it?
I have the simple choice unlimited talk and text and get 1 GB of data with that. I noticed that that on my Plan page it says that this plan has "Two lines included, add more lines if eligible" Two...
View ArticleHi, need to renew my discount im getting from one of your advantage program...
How do I renew my discount im getting from your advantage program partners?
View ArticleAAA discounts
My question is are the AAA discounts going away because I can't get a straight answer from anybody this is the reason I left verizon after 20 years because they messed with my discount looks like I...
View ArticleHI
HI I BOUGHT HP ENVY 14-K020US I WANT TO USE MY SIM CARD BUT DEVICE IS LOCKED BY T-MOBILE CAN I GET PIN NUMBER TO USE MY SIM CARD.THANK YOU
View Articleprimary account holder missing
HelloIs there anyone like me? I tried to transfer account to my friends name before I'm leaving the USI went to retail store and asked the worker to do it for me and he said is okay, he can do it right...
View ArticleETF Reimbursement issues and outcomes
So like so many others I have fallen prey to being told that I would get my reimbursement fee which is only 130 bucks even though my phone was a smart phone but not worth any money. I have ready other...
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texting not working while in peru
my friend is currently in peru on a trip, but non of his texts are going through, hes able to make calls and use data but not text.. how can he fix that?
View ArticleSimple Choice blocks Short Codes from banks, schools, etc.
Dearest T-Mobile- I was dismayed when I found out that I wasn't getting my banking alerts, campus closing alerts, or any other types of "short code" messaging. When I spoke to your customer service...
View ArticleCan't activate new SIM card on a new phone - Processing Error at T-Mobile.com
Just got my brand new phone and followed the steps from T-Mobil.com/Activation to activate the the SIM card from the starter kit I ordered from T-Mobile.com. I enter all of the data from my activation...
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