International Roaming Limits?
I am thinking about switching my phone to T-Mobile when my contract with Sprint expires next summer. About that time I am planning on a 2.5 week trip to Europe and would love to use your international...
View ArticleIs it possible to remove hard inquiries on my credit report?
I have been browsing T-Mobile to see how much phone plans might be. I have run credit checks not realizing that it is a hard inquiry. I have at least 3 that I can see. I had no idea these hurt my...
View ArticleInvalid SIM Number problem on activation (from Australia)
Hello - I have pre-purchased a sim card from a seller in Australia to use when I am travelling in May. I keep getting an error message saying "this isnt a valid sim number" and I have checked the...
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swith to postpay questions
Hey y'all! I've been thinking of switching my current prepay plan to postpay, this is because of the roaming and international service perks i can get. Anyway, i see that postpay has the regular plan...
View ArticleYears without signal
I live in a very populated area that has not had signal ever. What can be done to encourage Tmobile to take care of their customers? If you look on their Map there are many towers surrounding my area...
View Article$30 plan (100 min/unlimited text+data)
Hi, I am thinking to switch from att to t-mobile for the $30 plan. I have several questions though. 1. I am just wondering if I want this plan, I can simply order from SIM Card details from T-Mobile...
View ArticleDefective Galaxy Note 3
I Purchased a new Galaxy Note 3 in January when I left Verizon for T-mobile. The phone worked fine for 2 months and I started having the charging problem. I had to position my phone and charging...
View ArticleWhere do I file complaint about a broken promise?
When I wanted to buy a refurbished smartphone and start service, the customer care representative was helpful and listened to my situation. He was very helpful and convinced me to sign up for the...
View ArticleCan't switch back to old plans?
I am using the $50 prepaid monthly plan now. I’ll live overseas for the next few months and only be back to U.S. 1-2 weeks per quarter. However, when I tried to switch my plan to pay-by-the-day plan,...
View ArticleCan I call mexico by buying a card? I have t-mobile
I want to call mexico when I go fishing, T-Mobile wants 10.00 a mo. +.33 cents a minute. can I just buy a card with so many minutes and then use that? Sid roe
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Not receiving short code messages from banks
Team, I recently switched from AT&T to T Mobile ( which is big mistake i did recently). I am using iPhone 5s ( Verizon unlocked). I was getting the short code messages from banks and all other...
View ArticlePrepaid activation site ate my activation code & may have messed up SIM number.
Bottom Line Up Front:The T-Mobile prepaid activation site invalidated my activation code, may have marked my SIM as activated without actually activating my plan, and left me with me with no way to...
View Articlejump issue getting very frustrated
So i am having this jumping from the HTC one to the Samsung galaxy s5. the issue is when i went to purchase the galaxy S5 there was an error with my card so i decided to pay cash but when the...
View ArticleHow Do I get an unlock code for my iPhone 5s?
I called tmobile customer care on wednesday and requested an unlock for my iPhone 5s that I've purchased through tmobile. I got an automated response telling me to plug the phone into iTunes and it...
View ArticleETF Denied - Is this a scam?
@I had switched over to TMob in January bringing in 3 lines from ATT and paying EFT on those 3 lines ($175 each). Now after so long, I check the status which says denied. I do not understand? what kind...
View ArticlePortable Hotspot on phone not working?
When I connect to the portable hotspot from my Nexus 5 on my macbook I keep getting taken to the "Mobile Internet Management" page, where I'm asked to either Sign in or Activate. This never happened...
View ArticleiPhone 5s signal problem
I'm still not able to get LTE or 4G in my home but walk out side a bit and get perfect LTE service. I really wanted it to work in the home as well seeing that I use my cell phone only for phone...
View ArticlePitfalls of transferring to T-mobile
Although I am not one of those people, I would imagine most people have a relatively easier and/or head-ache free experience when transferring over their service from their previous provider to...
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