Wifi and voice mail
The engineers seem unable to resolve this one. Conditions:1) on a call, using wifi calling.2) someone calls me and I don't answer because I am on the phone.3) the call DOES NOT go to voice mail,...
View ArticleCompletely Frustrated thinking of leaving TMOBILE
I have been a T-Mobile Customer for several years. I actually paid to get out of my SPRINT contract back in 2007 or 2008 due to a general lack of customer service and switched over to T-Mobile....
View ArticleNot agreem with this contract renewal
To T-Mobile: I am writing this letter after several unsuccessful attempts to cancel my phone line # 203-297-7340. On Thursday February 14, 2013, with the help of my daughter Claudia Alves, I...
View ArticleContract review process
I sumitted a contract review per instruction from customer service on 23 Jan and immediately got an email stating that I would be contacted within 10 business days. Yesterday was 10 business days, so I...
View ArticleNo service
I have not had any service on my 4G Samsung Galaxy S for the whole day. WHAT IS THE PROBLEM, AND CAN YOU FIX THIS?!?!?! Thank you very much.
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Frustrated with not being a valued customer
How many of you have had a similar experience to this? I have been with t-mobile for a couple of years now, always paid my bill on time and now my contract is up (family plan 4 lines).I start...
View ArticleGlobal Mobile SmartPhone Feature
I am doing quite a bit of traveling this year and Customer Care added the Global Mobile SmartPhone feature to my account for $9.99. It appears to cover all of the lines which is great and I was told...
View ArticleGalaxy Note 8.0 International Version
Since Samsung just announced the Galaxy Note 8.0, they announced that the International version will feature HSPA+ 850/900/1900/2100 and full phone capabilities. I'm looking to get on T-Mobile's...
View ArticleBay sim
because I do some travel in usa want to buy a http://prepaid-phones.t-mobile.com/prepaid-phone/T-Mobile-Micro-SIM-Welcome-Kit-No-Annual-Contract, I can order it from Italy? Is it possible
View ArticleSuch a deal ... but if it's too good to be true ...
-- You Can't Cheat an Honest Man -- W. C. Fields Yesterday I was offered such a good deal I was ready to update my 3 user family plan and move 2 users back on. Even if it required a new contract. I...
View ArticleConditional Call Forwarding Resets
I just got a new LG Optimus L9 and set up conditional call forwarding to utilize Google Voice. I've had the phone for 2 weeks now and the conditional call forwarding numbers have been reset three...
View ArticleHow can i cancel my service?
So, in a nutshell, I want to cancel my service with tmobile, for a couple reasons. First, my phone is glitchy. I have a samsung gravity touch, and the touch screen acts funny when i try and select...
View ArticleCan I get a prepaid nano sim (Data only)?
I use Google voice and spen 90% of my time in wifi areas. I only need about 2gig of data for driving from wifi spot to wifi spot max per month. I use my iPad mini like a big iPhone with the talk-a-tone...
View ArticleManage multiple Monthly 4G lines from a single My T-Mobile account
I have a new Monthly 4G account and I can't seem to find any way to add the new account to my existing "My T-Mobile" account.. Also I have an existing Pay as you go plan on another "My T-Mobile"...
View ArticleNo internet plan but use wifi instead
Well, my question is, is that if I upgrade my phone to one of these fancy-smancy smartphones. And I have a basic plan ( 500 Min Call and Unlimited Text) Can I just transfer the plan over to the...
View ArticlePorting Number?
So. i'd like to switch from sprint to tmobile. I have to order the plan and phone online. I am wondering; in the 4 days it will take to ship the phone to me, will the number automatically port to the...
View Articlevirgin mobile to t-mobile porting. Need Help.
Hi, Has anyone here done this before? They are having a lot of trouble with mine. One rep said they needed an account number and not a phone number, so I called Virgin to get an account number (because...
View ArticleContract ending date
I signed up for a two year contract with T-Mobile from Amazon Wireless almost two years ago. Does anyone know where I can find my contract ending date? I am unable to find any information when the...
View ArticleNo network??!!
I was in the middle of a call and my call got disconnected. I tried calling the person back and didn't hear any sound but the screen display said it was dialing and then it suddenly stopped dialing. I...
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