Forced switch from grandfathered plan
I just got a text message that I was switched over; I had a 300 min myfaves plan before (for about 4 years), and was paying extra for dataand paying per text message. I'm posting this as a warning to...
View ArticleVoicemail
My iPhone 4s goes to voice after 8 rings. Is there a way to change this to 5 rings?
View ArticleCommon short codes
I am no longer receiving text messages from Bank of America. I need to have my account fixed so that it receives texts from common short codes. Thank you.
View ArticleMy phone says 'searching'
I purchased a sim card for my iPhone 4s. which I purchased and was using back in Japan. I activated the sim card online, and finished paying for my plan. But my phone says ‘searching’, and I cannot...
View ArticleT-mobile is making this too hard...
I've heard all the advertisements and I've scanned the web site. I get all the great offers T-mobile has. I check phone prices and see that T-Mobile store prices are higher than I want to pay, so I...
View Articlecan i register a phone and or sim card and buy a prepaid plan
can I register a phone and or a sim card? also get service to phone
View ArticleHow can I find the sku to unlock my sim card
My husband was trying to create a sim pin and ended up locking his sim card how can i find the sku to unlock it?
View ArticleWhat if i already have Premium handset protection but i want JUMP?
What if I have Premium handset Protection and EIP before JUMP was the new upgrade program?
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How to register for data plan?
To register for the 200 Mb data service for my iPad, the dialog box asks for a telephone number. Is that a request for me to pick a new number for account identification purposes -- even though this is...
View Articlephone records
Need phone records from December 2013 and January 2014 for a case I am building against my apartment complex. Who do I need to contact about receiving these.
View Articleroaming on new plans
Do I get charged to activate and allow roaming on my device on the new plans?
View ArticleCan not activate free 200MB data with ipad, please help
Got the ipad (4th gen) and inserted Tmobile sim card yesterday, when tried to use web browser, it directed me to tmobile mobile broadband site, but when tried to register new account, the page was down...
View Articleplease helpme. my phone is asking for a security code . I've had this phone...
please help me, my phone is asking for a security code. I've had this phone for years and this has never happened.
View ArticleWant to switch my 4 lines from AT&T
Here is my situation and I'm not sure how to best handle it. I have 1 line with Tmobile I just switched from Sprint. Service is perfect and I am really happy! I have 4 other lines with AT&T (3 on...
View Articlehow do i talk to a real person for help?
was given a phone. would like to add my prepaid minutes to my phone. Need the phone switched to being in my name and preferred phone plan. how do I get this accomplished without going to a tmobile store?
View ArticleCan I...; trade phone in t-mobile store, buy sim card & activate account,...
I need help! I have been to 3 different t-mobile store, ask a few online reps, and am just tired of trying. I am wanting to switch to t-mobile. The phone that I want is the LG G2. In the store they are...
View ArticleKeep phone number on $30 plan?
I currently have a smartphone line on one of the old plans. My contract will be ending in March. I was considering dropping the current plan that I have and switching to the $30 prepaid plan. I would...
View ArticleWaiving migration fee 2 weeks early?
I'm on a 5 person Classic family plan, and I'm eligible to move to the new simple choice plans starting on April 13th. However, we'll be traveling internationally starting March 29th. Would it be...
View ArticleYou're going all out to get new customers. You need to allow some of us to...
You're going all out to get new customers. You need to allow some of us to install Wi Fi calling on our existing phone.It would be a lot cheaper to make an existing customer happy than give a new...
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