Switching from AT&T
I ordered a SIM card last night from T-Mobile. The instructions suggested overnight shipping to avoid the number porting before receiving the SIM card, so I did. My number was ported before the SIM...
View Articleorder number ******3044
I have my hands in many big review sites. I cant wait to write me next review. Your customer service people were probably the nicest ive ever dealt with. But they know nothing. I had my phone order get...
View ArticleLack of Internet Control on Family Allowances
I blocked my teenagers phone and left the allow list numbers in place to ensure my teen had access to emergency numbers. Within hours the data usage spiked to 3 times the normal use as they just moved...
View ArticleBay area coverage and surcharge, taxes, & fees
Thinking about switching from Sprint. How is the speed, reliability, etc in the bay area? Also, how much are the fees and taxes per month. Currently with Sprint, I have to pay a $7.50 for a Sprint...
View ArticleMy cell phone is not listed in "get an estimate". Will it still qualify for...
For some reason Verizon's Droid Ultra White and Verizon's Samsung Zeal are not listed in "get an estimate". I know the Zeal will not get a monetary credit towards a new phone due to its age. But does...
View Articlephone is stolen....what do I do now?
I reported my phone stolen on here but it also said to call a number that is not in service. I need this phone turned off NOW. THanks.
View ArticleI just bought my iPhone 5c in October for less than your retail price. Do I...
My family has been with AT&T since it was BellSouth, and then Cingular. I have been on their plan since shortly before the Cingular+AT&T merger.Back in October, I upgraded my iPhone 3GS to the...
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@Home caller ID
Long time @Home user. Recently the caller ID stopped appearing on the phones. Is this something that happened on the Tmobile side? I recently switched rate plans on the other phones. What can I do to...
View ArticleComplaint
Hello all,First I would like to say there is no where on T-Mobile website for complaints. I think every company should have a complaint page for their customers to see how the company is doing. The...
View ArticleConfusion with the JUMP Plan
I have an HTC One and I eligible to JUMP. I was told by a phone rep that if I turn in my phone to T-Mobile, that I would have to pay 355.00 for the Iphone. Why is that?? What is the advantage of the...
View ArticlePaying for 4th line that I dont use
I just switched to TM December 17th after only being with a prepaid plan so im not familiar with how this works. We started our business plan with 4 active lines and recently I let my assistant go and...
View ArticleAbout Pay As You Go Gold Rewards
Gold Rewards detailsOur Gold Rewards program is simple. As soon as you spend more than $100 on refills, you automatically become a Gold Rewards customer and will get 15% more minutes for free....
View ArticleI can't play online games with my t-mobile hotspot.
I paid unlimited internet and i can't play online games with my t-mobile hotspot. but i can still play games with the wifi.what's wrong with it ? @@@@@@@@
View Articlemy son needs a phone i use t-mobile no contract my husband uses clear talk...
My son needs a phone, I use T-Mobile no contract service, my husband uses clear talk no contract. What is the best plan for us without having a contract. lowest price , unlimited data, and text.
View ArticleFamily allowance plan
Everytime I see the posts asking about blocking calls from certain numbers, TMO representatives mention about family allowance plan, but the details of this program are not stated clearly and I want to...
View Articleplease helpme. my phone is asking for a security code . I've had this phone...
please help me, my phone is asking for a security code. I've had this phone for years and this has never happened.
View ArticleCan I...; trade phone in t-mobile store, buy sim card & activate account,...
I need help! I have been to 3 different t-mobile store, ask a few online reps, and am just tired of trying. I am wanting to switch to t-mobile. The phone that I want is the LG G2. In the store they are...
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About Services
Can someone explain what this means?Unlimited nationwide and T-Mobile to T-Mobile calling to shareUnlimited Nights and Weekends to shareAnd what is the most number of phone you can put on a plan and if...
View ArticleUnlimited data with 2.5 gig hotspot
I was wondering about changing my data from the 2.5 gig to unlimited data and get 2.5 gig of hotspot usage. My question is can we go over the hotspot amount? If we do do we get charged for it or just...
View ArticleText messages records needed. Urgent request!
Hello. I need text messages records for January through April of 2013. Is there any possibility I can get those, please? Anyone? It's very important.
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