Quantcast
Channel: T-Mobile Support : All Content - Plans & features
Viewing all articles
Browse latest Browse all 7071

Stolen phone / IMEI blocking?

$
0
0

A couple of months ago..

  • My daughter had her iPhone lost/stolen (I think lost, she says stolen)
  • I suspended her line as lost/stolen
  • I got a new sim and restored her line on an old phone
  • On the T-Mobile.com Lost/Stolen page, I still could see the old phone as lost/stolen

 

When looking into helping her buy a used replacement phone, I came across a website that supposedly can tell you if the phone had a blocked IMEI.  I put in the info from my daughter's old phone and it shows a valid IMEI!

 

I then logged on to the T-Mobile website (since redesigned) and no longer see the old phone on the lost/stolen page (even for reactivation).

 

Questions:

  1. Does T-Mobile release a blocked IMEI on your account after a period of time?
  2. Does the lost/stolen page not officially block that IMEI (making the phone near useless to a thief) ?
  3. Is the IMEI still blocked and I can't find it on the T-Mo website (or it's not available?)
  4. Is the IMEI check website I used wrong and Is there a better way to check a IMEI before I purchase a phone?

 

Robert


Viewing all articles
Browse latest Browse all 7071

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>