Buy postpaid phone without postpaid plan?
I'm a T-Mobile prepaid customer. I'm currently on the $30 per month 100 min/unlimited data plan, and I want to keep it. However, I'd also like to upgrade to a new phone, but frankly the phone selection...
View ArticleI have a $60 per month pay as you go plan. Does this cover all calls in US...
I have a $60 per month pay as you go plan. Does this cover all calls in US either long distance or local. Also what is the charge for making or receiving calls from or to Canada? Is there an additional...
View Articlecannot receive varification code
I used paypal ,google,and can not receive the code from them,and I dont block any txt,whats the problem?
View ArticleAdd data plan to prepaid plan
How do I go about adding a data plan to my current prepaid (pay as you go) plan?
View ArticleWe already have two pre-paid plans, and we want to merge them into one family...
We have two people and both of our current plans are $50 Unlimited Talk, Text & Web (500MB 4G Data). Now we want to merge them into one $50+$30 Family plan. So we have two questions: 1. How can we...
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Where is the link for Mobile Security?
I had the PHP package with Mobile Security, but switched to JUMP, because it was $2 less per month. Now, I am trying to find my lost phone. The Mobile Security FAQ page...
View ArticleNew sim card without any plan
I ordered a new sim card yesterday and it contained my new plan.But the agent recorded wrong shipping address.So I ordered another sim card today.But when I see the new order email,the new sim card...
View ArticleWhy can't I view detailed account usage for both lines on my account?
I would like to view detailed usage. Such as phone records on both lines on my account. But I can only view mine. Why?
View Articlehow do i transfer my prepaid tmobile number to a new sim? i lost my old one
how do i transfer my prepaid tmobile number to a new sim? i lost my old one
View Articlei got a t mobile HTC G1 from a garage sale and it had no sim card and they...
i got a t mobile HTC G1 from a garage sale and it had no sim card and recently got a sim from t mobile store. how do i get this to work?
View ArticleWeb Guard Suggestions
If you're gonna default web guard to be on for new accounts and want it to protect it should be the lowest setting. I wish it wouldn't default to protection and simply be off for new accounts. But if...
View ArticlePay as you go gold rewards
Hi, I am using T-mobile with my unlocked iPhone from abroad.I used $50 prepaid plan which provides me unlimited talk, text, and data. However, as I am not a heavy user of the mobile phone, I changed my...
View ArticleI want my old phone number back
I recently moved to Santa Fe, NM from Florida and for 5 years with tmo haven't had 2 phone calls dropped. Now when I moved to Santa Fe I got many calls dropped, my 4G coverage drops to E to G and very...
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Less minutes after adding $10
I had 118 minutes and I added $10 now, and now I have 113 minutes? Pay as you go plan expiring today at 9pm.
View ArticlePIN blocked
Just activated a prepaid Sparq II. Somehow locked myself out. Screen says "PIN blocked, pls call customer care." This phone that i'm locked out of is my only phone and it won't let me make any calls....
View ArticleiPhone 5 unlock question - was purchased from 3rd party
I recently purchased a "used" 4 month old T-Mobile iPhone 5 from a seller on eBay (actually I purchased 2 of them) and put them on my T-Mobile POSTPAID account. Both are working fine here in the USA....
View ArticlePlan change to $30/month plan with unlimited talking and texting with 500MB data
While registering for my plan for first time I got monthly $30 plan with unlimited talking and texting with 500MB data appearing on the website. I want to change my plan to this plan. I am not able to...
View ArticleCan users chat live with customer support?
I have a MyTouch phone on an unlimited talk and text, with a limited data budget. I want to go on vacation outside my area (and outside my country, live in US, traveling to Canada). I've talked to...
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