Contract
I would like the exact date of the end of my Contract with T-Mobile USA. (Deutsche Telekom AG DBA T-Mobile International DBA as T-Mobile USA.) I intend to leave this carrier as soon as possible...
View ArticleData plan 10GB with Mobile Hotspot not working with unlimited msgs???
In Puerto Rico we are having problems with the data plan of 10GB with Mobile Hotspot that we can't add a unlimited msgs package because its not funcional, and we have to afford having a limited package...
View ArticleInvalid Voicemail - New Customer
I haven't had voicemail since starting with Tmobile over a week ago. When dialing into voicemail(1, 123) or from landline, it tells me to enter my 10 digit number and states that my number is invalid....
View Articleno service and stuck in my contract
I have called multiple times to Tmobile customer service for help, to no avail. I have never had service at my home, or my whole commute. I wrecked last year, and had to walk 3 miles to finally get...
View Articlecontract renewed under false pretenses
On July 26th I recieved a phone call from a T-Mobile rep offering me incentives to renew my contract. I wasn't very interested as I was going to move to AT&T for the iphone. However he offered me 4...
View ArticleEmail to SMS not working
Hello, I noticed recently that my email to SMS feature was not working. Emails directed to {mynumber}@tmomail.net should come to my phone as SMS messages, but for some reason they stopped. I called...
View ArticleGold Reward status and plan changes
I have a couple of questions: 1. If I put in $100 on a pay-as-you-go plan (PAYG), I receive gold rewards status and 1000 minutes valid to one year. At the end of the year if I have $60 left and say...
View ArticleSlow data/No data
I have recently purchased a LG Google Nexus 4, and I am using the 30 dollar unlimited web/text with 100 minutes. The coverage map shows i should be able to get a strong 3G signal in my area but I am...
View ArticleBROKEN: Downloading and installing the Mobile Security application
I'm trying to install the mobile security app that I get because of my PHP. One can find directions at: http://support.t-mobile.com/docs/DOC-2828 But none of these directions work - all cause the same...
View Article[Horrible Customer Service] T-Mobile Bait and Switch Tactics - BUYER BEWARE
Honestly I'm just dissapointed in the way T-Mobile baits and switches their loyal customers, and their handling of these situations. I want to put this out there for other people who are considering...
View ArticleWhere is the Unlimited 4G no contract plan?
In the latest set of T-Mobile commercials, they imply that the latest plans are unlimited with no contract. When I check the plans under mobile broadband, they either have a limited data for montly...
View ArticleMake sure your IMEI is blocked!
Wow, I just found out that my stolen phone was never blocked. I checked by going to the "bring your own phone" section in the TMO website. And to my disgust it said that I was able to use it. This...
View ArticleCall rate for prepaid unlimited data/text plan with 100 minutes talk time
Hi all, I'm currently using one of the Monthly4G prepaid plans. I chose the $30 plan that comes with unlimited data and text, but with only 100 minutes of free talk time. But, does anyone know how...
View ArticleChanging Plan
So earlier this month I went to walmart to get the $30 100 minutes. but the guy said they did not sell the sim card and I have to go to t-mobile to get it. So I went to T-mobile but the guy told me...
View Article**Me (StarStarMe) Overview and Procedures
Overview What is **Me (StarStarMe) and what does it provide?**Me is an add-on mobile service that allows you to use your name or nickname, when available, as their phone number. Provides the...
View ArticleTo Go plan switching to Monthly plan, how to keep balance?
Hello everyone,I have a tmobile To Go plan, and I have a lot of minutes/$$ in my to go account. I am wondering to switch to the regular monthly plan.Questions:1. Is it possible to transfer my to go...
View ArticleEmail to SMS not working
Hello, I noticed recently that my email to SMS feature was not working. Emails directed to {mynumber}@tmomail.net should come to my phone as SMS messages, but for some reason they stopped. I called...
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prepaid plans
Hi, I hope somebody will be able to help me I am currently using a Samsung Galaxy S3 and I am looking for a good prepaid plan. I really liked the ''Unlimited Web & Text with 100 Minutes...
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