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View ArticleRequest for unlock code
Can you unlock my prepaid phone for me please?I bought it in the USA and want to use it in Europe as well...
View ArticleAbout: On-Demand Data Passes
Learn about On-Demand Data Passes: Data Pass DetailsBillingAdding On-Demand Data PassesRemoving On-Demand Data PassesData Pass Category DetailsData Passes Category TableRelated content Data Pass...
View ArticleUnlimited International BlackBerry Email Feature
Learn about the Unlimited International BlackBerry Email Feature. This feature will no longer be available as of 7/20/13. Check out T-Mobile's new On-Demand Data Passes as a replacement option....
View ArticleIf I return a new phone can I cancel service without charge?
I bought a new phone which can be returned. For 50$ charge. If I do so, and then cancel my service, would I get charged any additional fee?
View Article$30 unlimited text/data 100 minute talk question
If I buy a nexus 4 from Google Play, can I buy a sim online and activate this plan or do I need to buy a special starter kit from Walmart? I've read several responses that you can only get this deal...
View ArticleWill I be charged a fee if I cancel the following?
I bought a new phone which can be returned. For 50$ charge. If I do so, and then cancel my service, would I get charged?
View ArticleHello, How do I deactivate call barrier? Thank you
Hello, Does anyone knows how can I deactivate call barrier? Can I do this manually or do I contact customer support for that? Thanks,Marta
View ArticleBridge to Value = Bridge to Scams!
I have been a T-mobile customers for YEARS. TMO just disappoints time after time again. In April 2013 - found out customers on classic plans could no longer upgrade even if we were coming up due for an...
View ArticleSimple Choice Family Plan # of Lines Question
Hi, my sister recently started a Simple Choice family plan that me and my other siblings/mother will be joining in time as we cancel our Sprint service. When my sister signed up they said she was...
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Tmobile wifi calling
Tmobile should add their wifi calling feature which make wifi calling not use your minutes. I know wifi calling is available for prepaid but it takes up your minutes unlike in the regular tmobile plans...
View ArticleStarted with a bring your own phone plan, now I can't upgrade. Advice?
I switched to T-mobile with the bring your own phone plan where you just got a SIM card. I purchased it online a little over a month ago.. The phone I was bringing was an iPhone, and shortly after I...
View ArticleVoicemail index
VoicemailCall or access voicemailChange or turn on/of your voicemail password securityChange your voicemail greetingHow long are voicemail messages savedPlay, save, or delete voicemail messagesSave...
View ArticleHow am I on a new two year service plan?
I signed up online and part of the reason I switched carriers is that T-Mobile claims there is no longer a 2-yr mandatory contract...on my account, it says that something on my account had changed...
View Articleprepaid to postpaid switch
Currently on unlimited 4g for $70/mo-thinking of switching to simple plan for $70-not looking to add on features and services-after taxes and all how much will my bill be per month? And how long will...
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How tos: Change Parent Line
Learn how to change the Parent Line here. StepsYou can log in to your account on My T-Mobile and update your Family Allowances account profile. You'll find a Parent tab.You can also change the Parent...
View ArticleNew Account Activation Questions
Hi all,I am a current verizon customer with 5 voice lines. Sometime in the next month, I plan to move 3 of my lines (will be contract-free very soon) to T-Mobile on a simple choice family plan. Later,...
View ArticleAbout data speed reduction
Data Speed Reduction detailsSome T-Mobile data features have a 'threshold' on the amount a data you can use at a full speed during a billing cycle. After you pass the threshold, you still have...
View ArticleHow tos: Upgrade to Voicemail to Text
Learn how to upgrade to Voicemail to Text here. StepsTo upgrade to Voicemail to Text, follow these steps:Access the Play Store.Search Visual Voicemail.Install the T-Mobile Visual Voicemail client.Make...
View ArticleMobileLife Family Organizer FAQs
Find answers to commonly asked questions about the MobileLife Family Organizer here. FAQsHow many members can there be on one account?Each account can have up to 12 family members, including 2 parents...
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