With WorldClass® service you can make calls worldwide at rates as low as $.99 per minute. All you need is a dual-, tri-, or quad-band device and WorldClass service on your T-Mobile account. All T-Mobile phones will work in Canada and Mexico.
If you'd like to use your phone while traveling internationally, please perform the following steps:
Note: Some devices may transmit and receive data without any user action, which may result in unexpected charges when you travel internationally. Some services that are free of charge when used domestically may incur charges when roaming internationally.
Verify your phone is technically capable
To verify if your phone is technically capable, perform the following steps: Note: All T-Mobile phones operate on the 1900 MHz band. However, many of the phones we sell are capable of using other GSM bands such as 850 MHz, 900 MHz, and 1800 MHz.
See Will my phone work while roaming internationally? for more information.
Activate WorldClass international service
To activate WorldClass international service, see How to activate WorldClass International Roaming.
There is no recurring charge or activation fee for this feature.
Requirements
- Only the account owner may request activation.
- The account must be a T-Mobile postpaid account. (Monthly4G plans are not eligible.)
- Activation is subject to approval.
- You will also need a multi-band device for use overseas, though all T-Mobile devices will work in Canada and Mexico.
- Incoming and outgoing calls are charged at WorldClass rates, which are in US dollars and subject to change at any time.
Review per-minute rates for the country you are traveling to
To see the WorldClass rates for the country you are traveling to, see International Roaming
Review how to access voicemail and use text messaging
For information on how to access voicemail while roaming, see Using voicemail while roaming.
For information on how to access text messaging while roaming, see International Services.
For text Message(SMS) and Picture Message(MMS) rates while roaming internationally, see International Messaging rates
Review Data Roaming
For more information on data roaming, see International Data Roaming
Save our International Customer Care number in your phone
T-Mobile Customer Care: Dial +1-505-998-3793 (this is a FREE call from your T-Mobile phone) or 001-505-998-3793 (from a landline).
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