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how can I unlock my Huawei prism? i need it to use it in Mexico.

I know there are many webpages that can unlock my cel phone for a couple of dolars, but I also know that T-Mobile could give the unlock code for that. how can I get that code? Thanks.

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Simple Choice Value Plan

My contract completes in mid-June and I am looking into upgrading Going through the upgrade process on my-tmobile.com, I select the new phone, and select $50 Simple Choice Value plan. When checking out...

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Why does your map show 2G service for Hopland, CA 95449

I was there several months ago and found zero coverage for even 2g.  Is your map accurate or is it the figment of someones imagination?  I am going back this weekend and would like to know if I will...

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when I press "review changes" nothing happens.

I don't have data now on an old plan and I want to add it, it shows that it "includes" 500mb of data but the only options are 4gb or more and then there is a section that says "no data" with a button...

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Visual Voice Mail on iPhone not working

I've been using a factory unlocked iPhone on TMO for about 1 year and recently my voice mail (VM) stopped working in that 1) I would not receive an alert advising me of a new VM and 2) it would not...

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1900mhz roll out

without reading much into it, i bought the i9300 s3.  Not know what band was currently in t-mobile as I am a new customer. Is there any information about when areas are getting 1900, I am in Fort...

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how do i set up yahoo im?

how do i set up yahoo im on samsung t669?

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On 4/26/2013, I did refill 30usd for my account, T mobile sent me a...

On 4/26/2013, I did refill 30usd for my account, T mobile sent me a confirmation, but I did not see my money in my account. Where is it now? Do I chat with T mobile officers or with people like me? Why...

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about T mobile online chat service

It disappeared couple weeks ago. Will it come back? It was a great service.

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Prepaid service plan questions

I have a few questions about prepaid service plans and how I will be using them.  Anyways, here is my current situation.  I am living abroad temporarily for now and I plan to return to the States for a...

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Las Vegas: When will DC-HSDPA and LTE be more prevalent?

I know Las Vegas happens to be one of the first seven cities with the LTE roll-out, but the question at hand is: When will DC-HSDPA and LTE be more prevalent in our city? I purchased a pre-paid...

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How do you change your zip code on your phone so as to increase it's coverage?

I signed up in Florida, but now I'm living in NC for a little. The service is terrible outside of Florida.

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Added 2.5GB data plan - all of a sudden data no longer works

I'm subscribed to T-Mobile's old Value Plan (bring your own phones) and I added a $20 for 2.5GB data plan over live chat (because that option isn't available on the website...) roughly 2 days ago and...

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New T-Mobile + Old loyal customers = ?

Hello,First of all I would like to say that I have been a T-mobile customer for a long time... even back in the voicestream days. I currently pay less than $70 a month for one of my lines. I was due...

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how do I roll over my pay as you go 100 minutes that are expiring?

How do I save my $100 in minutes that are expiring in pay as you go? Does a $10 refill work?

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thinking of switching to tmoble what plan is best

I need a plan that gives me enough data and use my phone as a hotspot and have wifi calling.I have no signal where i live and would love wifi calling to use my same number vs giving me a long distance...

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if i put 100 dollars down for the iphone 5 can i just pay 20 dollars a month...

if i put 100 dollars down for the iphone 5 can i just pay 20 dollars a month for the phone or do i have to pay 50 dollars for the plan

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Not receiving international messages

I recently bought Nexus after two weeks of purchase all messages from India have not stopped completely. i have called T mobilefrom past two weeks and still waiting for an answer, changed the SIM to a...

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Does account balance remain when switching between pay by the minute and pay...

.. and back and forth. Online chat rep said balance will be wiped out, rep on 611 said it will transfer back and forth fine. Fine print at bottom of web page shows "When you switch between plans or...

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2G instead of LTE

Hi !Few hours a go I get new "50$  pre payed SIM" for 30 days and i still have "E" sign instead of "H" on my galaxy S3.May be I need to download some settings file ? Please assist - my internet is...

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