how can I unlock my Huawei prism? i need it to use it in Mexico.
I know there are many webpages that can unlock my cel phone for a couple of dolars, but I also know that T-Mobile could give the unlock code for that. how can I get that code? Thanks.
View ArticleSimple Choice Value Plan
My contract completes in mid-June and I am looking into upgrading Going through the upgrade process on my-tmobile.com, I select the new phone, and select $50 Simple Choice Value plan. When checking out...
View ArticleWhy does your map show 2G service for Hopland, CA 95449
I was there several months ago and found zero coverage for even 2g. Is your map accurate or is it the figment of someones imagination? I am going back this weekend and would like to know if I will...
View Articlewhen I press "review changes" nothing happens.
I don't have data now on an old plan and I want to add it, it shows that it "includes" 500mb of data but the only options are 4gb or more and then there is a section that says "no data" with a button...
View ArticleVisual Voice Mail on iPhone not working
I've been using a factory unlocked iPhone on TMO for about 1 year and recently my voice mail (VM) stopped working in that 1) I would not receive an alert advising me of a new VM and 2) it would not...
View Article1900mhz roll out
without reading much into it, i bought the i9300 s3. Not know what band was currently in t-mobile as I am a new customer. Is there any information about when areas are getting 1900, I am in Fort...
View ArticleOn 4/26/2013, I did refill 30usd for my account, T mobile sent me a...
On 4/26/2013, I did refill 30usd for my account, T mobile sent me a confirmation, but I did not see my money in my account. Where is it now? Do I chat with T mobile officers or with people like me? Why...
View Articleabout T mobile online chat service
It disappeared couple weeks ago. Will it come back? It was a great service.
View ArticlePrepaid service plan questions
I have a few questions about prepaid service plans and how I will be using them. Anyways, here is my current situation. I am living abroad temporarily for now and I plan to return to the States for a...
View ArticleLas Vegas: When will DC-HSDPA and LTE be more prevalent?
I know Las Vegas happens to be one of the first seven cities with the LTE roll-out, but the question at hand is: When will DC-HSDPA and LTE be more prevalent in our city? I purchased a pre-paid...
View ArticleHow do you change your zip code on your phone so as to increase it's coverage?
I signed up in Florida, but now I'm living in NC for a little. The service is terrible outside of Florida.
View ArticleAdded 2.5GB data plan - all of a sudden data no longer works
I'm subscribed to T-Mobile's old Value Plan (bring your own phones) and I added a $20 for 2.5GB data plan over live chat (because that option isn't available on the website...) roughly 2 days ago and...
View ArticleNew T-Mobile + Old loyal customers = ?
Hello,First of all I would like to say that I have been a T-mobile customer for a long time... even back in the voicestream days. I currently pay less than $70 a month for one of my lines. I was due...
View Articlehow do I roll over my pay as you go 100 minutes that are expiring?
How do I save my $100 in minutes that are expiring in pay as you go? Does a $10 refill work?
View Articlethinking of switching to tmoble what plan is best
I need a plan that gives me enough data and use my phone as a hotspot and have wifi calling.I have no signal where i live and would love wifi calling to use my same number vs giving me a long distance...
View Articleif i put 100 dollars down for the iphone 5 can i just pay 20 dollars a month...
if i put 100 dollars down for the iphone 5 can i just pay 20 dollars a month for the phone or do i have to pay 50 dollars for the plan
View ArticleNot receiving international messages
I recently bought Nexus after two weeks of purchase all messages from India have not stopped completely. i have called T mobilefrom past two weeks and still waiting for an answer, changed the SIM to a...
View ArticleDoes account balance remain when switching between pay by the minute and pay...
.. and back and forth. Online chat rep said balance will be wiped out, rep on 611 said it will transfer back and forth fine. Fine print at bottom of web page shows "When you switch between plans or...
View Article2G instead of LTE
Hi !Few hours a go I get new "50$ pre payed SIM" for 30 days and i still have "E" sign instead of "H" on my galaxy S3.May be I need to download some settings file ? Please assist - my internet is...
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