Getting more data on the 1500 minutes/30 MB prepaid plan
I want to find out how to get more data on the 1500 minutes/text plan if I go over the 30 MB limit. When I spoke to a T-Mobile representative, she said that the only way to do this was to upgrade to...
View Articlehow can I unlock my Huawei prism? i need it to use it in Mexico.
I know there are many webpages that can unlock my cel phone for a couple of dolars, but I also know that T-Mobile could give the unlock code for that. how can I get that code? Thanks.
View ArticleCancel family plan, keep number, migrate to individual plan
Dear T-mobile: We are making some changes in our phone plan, so here are some questions: 1. I want to cancel our family plan at the end of May 2013, when and how I should contact o have this done? 2....
View Articlewhen I press "review changes" nothing happens.
I don't have data now on an old plan and I want to add it, it shows that it "includes" 500mb of data but the only options are 4gb or more and then there is a section that says "no data" with a button...
View Article30 days of use, 4 iPhones, which plan?
Hello, I have four phones I'd like 4G data and voice plans for 30 days? I see you have sim only plans now, but it looks like the plan billing is set up for ongoing monthly. We'll only be in the US for...
View Article1900mhz roll out
without reading much into it, i bought the i9300 s3. Not know what band was currently in t-mobile as I am a new customer. Is there any information about when areas are getting 1900, I am in Fort...
View Articlepay early
Can i pay my bill early to reset data or will it just go to next mo. Bill. If so can i top up or something. My plan is 30 w/ 100 min talk unlimited text and data. Thanks.
View ArticleChange prepaid to postpay
Hi,This morning I tried to change my prepaid account to a post pay account, and of course, I wanted to keep my phone number. I just went to some store, and they created the new account and told me that...
View Articlemy emial is not being delivered to my phone
I have Blackberry email service and for some reason it is not authenticating my work email password. I am certain I am entering the correct password so why is there an authentication problem?
View ArticleLas Vegas: When will DC-HSDPA and LTE be more prevalent?
I know Las Vegas happens to be one of the first seven cities with the LTE roll-out, but the question at hand is: When will DC-HSDPA and LTE be more prevalent in our city? I purchased a pre-paid...
View ArticleDONT LIKE THE NEW TMOBILE CHANGE
OK FIRST OFF ALL DOES TMOBILE REALLY THINK THAT BY THEM HAVING THE IPHONE 5 COMING OUT WITH THIER COMPANY THAT THEY ARE GOING TO GET MY CUSTOMERS!! ALOT OF PEOPLE WHO HAD IPHONES HAVE SWITCHED TO THE...
View ArticleNow i'm out of the U.S. for more then 3 month.
Hello! Now i'm out of the U.S. for more then 3 month. My current plan is "$3 Daily UL Tlk Txt Wb (200 MB 4G)".What should i to do to not lost my phone number?And how long i could leave my phone...
View ArticleCannot cancel account
I have called twice now to cancel three or the four lines on my account. One is being ported that they do have the request for. For some reason, T-Mobile will not honor my request. They have now...
View Articleif i put 100 dollars down for the iphone 5 can i just pay 20 dollars a month...
if i put 100 dollars down for the iphone 5 can i just pay 20 dollars a month for the phone or do i have to pay 50 dollars for the plan
View Articlewhat speed does data throttle to
It used to be axiomatic that on a non unlimited plan after the data allotment was exceeded the speeds would drop to operationally nonfunctional speeds. I've seen quotes from the last few weeks from...
View Article2G instead of LTE
Hi !Few hours a go I get new "50$ pre payed SIM" for 30 days and i still have "E" sign instead of "H" on my galaxy S3.May be I need to download some settings file ? Please assist - my internet is...
View Articleabout T mobile online chat service
It disappeared couple weeks ago. Will it come back? It was a great service.
View ArticleFamily Value Plan equivalent in Simple Choice
I am currently on Family Value Plan which costs $50 per month. The new cheapest Simple Choice Family plan costs $80. Is there anything equivalent to my current Value Plan?
View ArticleSwitching plans and adding new lines
Hello,I have a T-Mobile service for 2 lines.It is a monthly family plan without a contract(750 minutes,no internet,no SMS).Is that possible to do all of the following:1) Change our plan to Simple...
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