Wrong name listed on caller ID when I call others
Help! I was just informed that my name is not coming up on caller ID when I call someone using my cell phone. It's listing the person who had the phone number 4 years ago, James Gallegher. I have had...
View ArticleTerminate a line
I would like to terminate a specific line in my family share plan. Please let me know the procedure for the same.
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Isn't At&t one of your biggest competitors...? If they are....
I am a die hard FSU fan. I hate Duke. I dislike Grant Hill also. We always play them in the sweet sixteen or the final four. Anyway, I recently had a Twitter War with him over his new commercial....
View ArticleIssue with Device Recovery Bill credit for Blackberry trade-in!
It is a long story and I've been dealing with this for 3 months with many calls to Customer Care and many trips to the T-Mobile Retail Store, I'm so frustrated, so please bear with me.On March 1, 2014,...
View ArticleQuestion about trade-in for ETF reimbursement
I just placed an order to switch from AT&T to T-Mobile. I have 3 lines, one of them is already out of contract at AT&T, the other two have about 1 year left. So to be eligible for ETF...
View ArticleSimple choice, data roaming in puerto rico
Hey, I got the simple choice plan for 50dollar a month with unlimited data, 1gb fullspeed, which I bought in the US.Puerto Rico is not in the list of covered areas, does is really not work there?Why...
View ArticleYou currently do not have data service.
I have the 500MB plan. I used it up, however once I did I get that message whenever I open the browser. I should be getting limited speeds but im not even getting that. Takes me to the tmobile website...
View ArticleRewards Advantage Program
I have tried to follow the directions give on this page >>>http://support.t-mobile.com/docs/DOC-9747<<< several times only to be routed to my acct information with no links to allow...
View Articlehow do I get insurane for my new phone?
how do I get insurance coverage for my new phone?
View ArticleBring your own phone
I have a Verizon Samsung galaxy s4. I am trying to find out if it would be fully functioning if I switched it to tmobile. I have seen many discussions debating things like messaging and data issues but...
View Articleprepaid sim card for 2 weeks
Hi, I'm going to Orlando within 1 week (for 2 weeks) and want to have more information about prepaid sim card.I've been told that I could buy prepaid sim card for my unlock S4 and use it till my...
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jump upgrade fails
I have been with t-mobile for at least 6 months and am now eligible for a jump upgrade. I am looking at upgrading from the note 3 to the s5 due to kids causing water damage and having to pay $175 per...
View ArticleCredit Check/Approval ??
So I am with AT&T and figured I would come over to T-Mobile and try their service out because they seem to be getting better. See the $0 upfront is still available on most phones and go to add the...
View ArticleSamsung 4s not able to use data in germany
Himy daughter is in germany for 6 month and got her self a plan with german t-mobile all is good but she can not use the moblie data, Need help since they use whatsapp over there instead of sms.Thanks
View ArticleNot able to receive group message- Missing MMS
I feel like this is going on for about 2 months for me. I have narrowed it down to 2 friends whom both have Verizon, one iPhone and the other Android. The problem is my group of friends use group...
View ArticleError Message
I have had an unlocked Nexus 4 on a pay as you go plan since Feb 2013 (unlimited data, 100 minutes of voice). No issues until this week. I've gotten several errors that say "Restricted access changed -...
View Articlecan't buy phones online or over the phone... help.
I just got off a 90-minute phone conversation with a T-mobile customer representative, trying to switch from Verizon to T-mobile by purchasing four phones - 2 new and 2 refurbished. Because they first...
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Internet Plan with pay as you go
Hi-I would like to know if any internet plan available with pay as you go plan plan. Thanks
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