Miltary
HHello today I went to the store and one of employee told me that I can upload my husband miltary IF online..how can I do that
View ArticleLookout Premium no longer premium
I installed Lookout Free version on my Galaxy S3 on 6/8/2013; it was not pre-installed on my phone. Shortly after that I was automatically upgraded to the Premium Lookout because I was a T-mobile...
View Articlequestions about Jump
I am currently eligible for a jump upgrade and was thinking about jumping to the galaxy s5 but was asked to put a 300 dollar down payment to jump. Is this correct?
View ArticleNew Phone
The old Nokia gave up the ghost yesterday. I bought a flip phone from TMO. It looks like it might be a pay as you go for data.I called 611 and supposedly had data blocked. The user doesn't want it, he...
View ArticleClik here to view.
Lookout included with JUMP!
I have had Jump on my account since it was first available, I know it comes with Lookout. Is it Lookout Premium?? If so why does my Lookout app always ask me to upgrade to Lookout Premium? Am I...
View Articleunable to access cellular network in UK
I am unable to access the cellular network in the UK suddenly. Any suggestions?
View ArticleHow to cancel a family plan
Hello,I want to do some consulting on canceling the family plan,I am an international student that now has gone back to my home country.And I had stayed in the US for 1 and half a year. I started a...
View ArticleSamsung Galaxy S3 (Boost Mobile)
Can an unlocked S3 be brought over from Boost Mobile to T-Mobile?
View ArticleChanging name
So I have a situation that I can't resolve. So my mother is the Primary Account Holder and no other name is on it. Few months ago she had a major stroke which caused her to be unable to physically move...
View ArticleHow to get an activation code offshore?
Hi, I have purchased a new T-Mobile phone which came with a sim card but no activation code. I am currently not in the US, but want to set up a pre-paid T-Mobile sim so that I am garenteed coverage...
View ArticleCheaper upgrades for current customers
Why is it that the phones listed at a cheaper price for upgrades are really a downgrade to my current phone? The down payment is high too. My service drops in a lot of area. I'm going back to my...
View ArticleClik here to view.
Help
I just changed my plan to $80 plan and it's says pending!! How long will it say that?
View ArticleT-mobile advantage program
I Recieved a text message to renew my T-mobile advantage program, called customer support they told me to go online and confirm. Went online and tried to confirm but it is asking for a me to post a...
View ArticleHow long till my number and plan expires?
Hi there! I was wondering how long till I need to refill my $30 monthly prepaid number to keep my number and current plan?Since I won't be in US for Summer Break, I figured I would like to save a bit...
View Articlehi
hi i have a t mobil service.i bought a phon from them iphon 5swhen i bought it they told me it is unluck phon , i was happy because i travel a lot over seas,when i cam to egypt i could not operate it...
View Articlewonderful service
For many years I 've been using store in Lincolnshire, IL. I want to compliment their customer service! They go above and beyond with their customer service every time I visit that store ( Monday...
View ArticleLG G2 No service
Hi, I have a serious problem. I used my phone LG G2 almost 1 year. It was fine. Now, The phone say No service even though Sim card is inside my phone. Is that a problem from T-mobile Service? Thank...
View ArticleWiFi Calling Firewall Port Requirements?
Greetings, I am looking for information on your WiFi Calling service. I have scoured the Web to find information but have no definitive document from your support organization that lists out the...
View Article