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T-Mobile set to retire myFaves in June
On June 30, we're retiring myFaves. myFaves, a service launched in 2006, offered unlimited calling to your Fave 5 contacts. Select handsets even had the Fave 5 interface, which made it easy to contact...
View ArticleAdvantage Program Discount Verification
I received the following text message today: "To keep your T-Mobile Advantage Program discount, you must verify your eligibility by 5/31. Go to: http;//t-mobile.com/verify". I went to the site and...
View ArticleWhy does 2G and 3G use my 5GB of 4G data?
Howdy, I am wondering why when I am in an area that only has access to 2G or 3G speeds thatmy allotment of 5GB at 4G is used? Called 611 tech support today and they said that this was the case, but no...
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Where is the love for long time customers?
I have been a customer for over 10 years and I just can't help feeling like my loyalty is no longer going to be rewarded. T-Mobile used to offer better upgrades or add-ons to loyal customers. Now when...
View ArticleSpam VM service
For a couple of days in a row, we have received VM purportedly from Verizon about a refund. I know it's a scam, but the puzzling part is that the phone doesn't ring. Junk goes directly to VM. I...
View Articleproblem with prepaid plan
alright so i have the $30 a month unlimited web/messaging 100 minute plan, on my phone i got from walmart and i usually used the refill cards to refill it, but this time i used my debit card to refill...
View Article30 Dollar Unlimited Text and Data questions
Hello, I am considering the $30 Unlimited text and data plan with 100 minutes talk. I have some questions though: Are the 5GB included at 4G speeds the same speed as the 4G LTE from the other plans?...
View ArticleAAA discounts
My question is are the AAA discounts going away because I can't get a straight answer from anybody this is the reason I left verizon after 20 years because they messed with my discount looks like I...
View Articleremoving a service / equipment
The non-corporate T-mobile store gave me a "pending" credit to upgrade to the new Galaxy Tab. However, I do not want to make this purchase, and in-store, they are giving me the run-around. The manager...
View Articleproblem with tmobile's customer service
I am currently subscribed to another provider and have been eyeing at moving over to tmobile after hearing about how better their service is.Initially I ordered two sim started kits over the phone,...
View ArticleHow do I get my phone's cracked screen fix?
I cracked my Galaxy S4 phone for the first time, how can I get it repaired?
View Articleno service for 18 hours. centerport ny.
No connection to tmobile network. Said they were working on it, but this is getting ridiculous. Any eta on service restoration?
View ArticleHow long till my number and plan expires?
Hi there! I was wondering how long till I need to refill my $30 monthly prepaid number to keep my number and current plan?Since I won't be in US for Summer Break, I figured I would like to save a bit...
View ArticleMobile hands free
Hi ive been having recent issues with charging my phonewhen it is set a certain way it makes a open and closing soundI caught it one time and noticed there was a steering wheel icon atthe top probably...
View ArticleCan I change my $80 a month plan as well as switch phones?
Hi! I just bought a Nokia Lumia 521 on June 2nd and I'm now on a line on my sister's account. We both have the $80 a month plan (unlimited text/ call with 3gb of data) but I don't really call or use...
View Article30 plan for 100 talk and unlimited text and data
Hi I have an ATT iphone that I am using pay as you go with at&t. how can I switch to this plan and keep my current phone number?
View ArticleEnd of MyFaves
Having read the information presently available here: T-Mobile set to retire myFaves in JuneI am left with a question: With the retirement of the myFaves service, does this mean that I will be moved to...
View Articlecharged account twice
Hello Last night my prepaid service was suspended so i used the my-mobile like to refill my account, but my account was inactive so I figured the payment did not go through. I then this morning did the...
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