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30$ prepaid unlimited text, but cant send text
I have an iPhone 3g with T-Mobile and I'm using the Walmart $30 prepaid unlimited text and web with 100 minutes of talk.If I go to 'usage' in the settings it says I've only used 10 minutes of...
View ArticleVoicemail on $2 Prepaid while overseas
I would like to know the status of the voicemail while my phone is off for several months while I am traveling internationally (not using my T-mobile SIM). During this time I will not be charged for...
View ArticleMy LG G2 is always so hot, and loses battery within 2 hrs from 100% to 30% ,...
to the charger and instead of charging it was losing battery, and when i make calls, i can hear the person on the other line clearly but they cant hear me at all ? i have checked to make sure all...
View ArticleVoicemail lingers; need to erase old messages to hear new ones!
This is about a basic phone, a 665. My listed options when I listen to voicemail don't seem to include "Delete," to my surprise. The problem seems not to be in my phone--I've done the reset, removing...
View ArticleChanging Plans?
Hi, I was wondering if anyone can help me find a family plan that's more affordable. I'm currently under the Classic Unlimited—Talk + Text plan with 5 members. I'm the only one in the family that uses...
View ArticleMexico Talk & Text Roaming feature ends May 1
If you're one of the few T-Mobile customers who still hasn't made the move over to our Simple Choice Plan, and you remain on your current older plan, soon you'll no longer have access to talk and text...
View ArticleDELETE 411
How do you delete the "411" for my phone. I accidentally keep hitting the 411. I understand that there are charges associated with this number. I don't want it on my phone, how do I delete it.
View ArticleInt'l Data Roaming - still getting warning texts
I have the Simple Choice free data roaming feature (and 20c/min) on my plans and I have used the phones in Thailand, Cambodia, etc, all with free data and texts, and 20c/min calls. Two days ago, I...
View ArticlePublic school teacher discount
So we were lied to when we transferred from AT&T? We were told that teachers receive a discount, and as I said, you were sent that information in January. What is going on? I've heard TMobile takes...
View ArticleTrade-in 2 phones, only one has been received..need help.
I too sent 2 phones in for Trade-in at the same time, and while I was credited for and received an email last weeks, I haven't heard anything about the other. I went to the site and selected the...
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Short Code Blocking
All the short code messages are blocked on my phone, from banks, universities, bus companies...... After I send a text to a short code (to track the next bus), I received the following message: "Free...
View ArticleUnable to activate 200mb Free Data Plan on Nexus 7 LTE
Pretty frustrated here.I've spoken to 4 different people at T-Mobile and cannot get my tablet activated on the 200MBfree data plan. I'm using the SIM that I bought from T-Mobile directly to do just...
View ArticleJapan Softbank iPhone 5s to U.S.?
We are traveling to the US for about a month with 2 iPhone 5s (models ME332J/A). Is there a plan we use for this period for voice/data? We have major credit cards. If there is a plan, how or where do...
View ArticleAnyone else having data capped and weird charges this month?
This month tmobile capped the data on an Iphone 5 when the majority of the time spent on the internet is using wifi. the normal usage per month is 3 gigs of data, I am now 2 and a half weeks into this...
View ArticleStill Cannot Use call forwarding
With T-Moblie's new marketing strategies and new plans has anything changed when it comes to Call Forwarding? OR, as of today (April 7th, 2014) has T-Mobile changed or does T-mobile plan to add the...
View ArticleWhat is my recourse with Tmo not honoring my Jump contract.
I have 3 phones on the jump program, one started in August, the other 2 started in October. I have been eligible for upgrade for over a month now, went to preorder the S5 a few days ago online like...
View ArticleIs T-Mobile no longer supporting Email to Text (SMS)?
Today I ended a call with T-Mobile technical support utterly surprised and disbelieving of the answer I was given... T-Mobile no longer support Email to Textyour10digitmobilenumber@tmomail.net !!!?...
View ArticlePitfalls of transferring to T-mobile
Although I am not one of those people, I would imagine most people have a relatively easier and/or head-ache free experience when transferring over their service from their previous provider to...
View Articlecancel iep
87 days ago I purchased a new phone from Costco, who has a 90 day return policy. The phone is defective and has completely quit working. I do not want this non functioning phone,or a replacement/repair...
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ETF Reimbursement Status
First I would like to say my experience switching to T-Mobile was a nightmare. The in-store rep. Never submitted my information from version to their system so I went 2 days without service. Then she...
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