I too sent 2 phones in for Trade-in at the same time, and while I was credited for and received an email last weeks, I haven't heard anything about the other. I went to the site and selected the "Trade-in status" and it still says I need to send the phone and have until April 29, 2014 to send it. I sent bot phones in two separate packages with its label. The RMA#TMU68750001725778 is the one I am trying to get an acknowledgement that TMobile has received me 2nd phone, which has value compared to my 1st phone that was worth $0.00. I traded that in because I was told you needed 2 phones from me to trade in. Anyway, can someone help me get the status...is lost with the USPS or in TMobile's system?
Dino