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Channel: T-Mobile Support : All Content - Plans & features
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voicemail Spanish to english

I accidentally switched my voicemail from Spanish to English.....how do I change it back??

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How to get started on free data roaming service?

I have a Nexus 5 from Google store.  I am planning a trip to China and I have noticed that China is one of the countries that I can use t-mobile free data roaming service.  Is there anything I need to...

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Issues with SIM Unlock request

Hi, I purchased Samsung Galaxy S4 phone along with T Mobile post paid plan in September 2013. As I had to move out of the USA because of my work transfer, I called up customer care last week (on...

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Cannot Update Plan: Specifically Data Service

Hi, I've recently added another line to my account. It's on a family plan. When I first got a single line on T-Mobile, I was able to update my Data Service. If I remember correctly, I did this by...

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Changing Plans

Hello, I would like to start to say i do not have the time to search all these threads for a similar outcome, i was very disappointed i could not actually speak to customer service about this... but...

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Question about switch to T-Mobile and ETF fee

My wife and I switched to T-Mobile about 3 weeks ago to get rid of contracts and AT&T.  Store associate assured me that we qualified, so we switched.  However about a week later I called tmobile...

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Plan pricing help?

Hello, Recently, I have been considering switching to T-mobile from AT&T. I have been an AT&T customer for many years, but the fees are becoming quite high with no opportunities to save any...

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samsung galaxy tab 3 10.1 from europe & free data

Hey,I just activated a new mobile internet account on my samsung galaxy tab 3 10.1 (bought in Europe, compatible with T-mobile 2G network and 3G network in the areas were 3G service has moved to the...

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$2 day plan / $3 day plan

were visiting the Orlando in may and we want pre paid sims to keep in contact and were looking at the $2 plan on sim only which i can buy in the uk to use here. my question is can i set up account on...

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Is it possible to send to a computer some saved voicemails? I have a Smasung...

Is it possible to send to a computer some saved voicemails? They may be used in some legal proceedings in the future, but right now I want them off my phone. I have a Samsung Galaxy Blaze.

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iPhone 5 gets terrible voice quality - but my coverage should be great?

Hi. I just switched 2 iphone 5's (made pre Apr 2013) from AT&T to TMo and the signal quality in my area is horrible. I am most interested in simple voice service. When I switch off cellular data, I...

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Questions about $30 plan

For my whole cell phone life, I've had basic, text-call plan with a simple, slide out keyboard phone. It's time for an upgrade. For the past couple years, I've been searching for addordable smart phone...

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please help! what can I do!

I have a Samsung Galaxy S4 and I was told by one of the t-mobile associates that in order for me to get the iPhone 5s, I had to pay off my Samsung Galaxy S4 and then trade it in. Im paying for JUMP...

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I want to use my friends pre-used at&t iphone but is it possible to use it if...

My friend has an At&t iPhone 4 and I want to upgrade my Samsung galaxy S ll to that but is it possible? Or will I have to upgrade using only T-mobile's phones because I am already a T-mobile...

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Emergency calls only and no phone number

This is a bit of a long story, but hopefully someone can help me fix what several hours of talking to customer support over the phone hasn't been able to fix. On Feb 11th I cancelled my service with...

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Switching from Sprint to T-Mobile

Hello Everyone.  I recently visit a T-Mobile store with the intent to switch from my 4 family plan with Sprint to T-Mobile.  The Agent that attend me looked up my credit and informed me that  I only...

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Message block

How do I disable message block? I send a message but each time I receive a text message that says message block is active. what do I do? 

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Wanted: WiFi Calling for Moto X

I love T-Mobile's new plans which separate usage plans from device financing.  One of the T-Mobile's killer app's for me is WiFi Calling, since I live in an area with poor cellular coverage (all...

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iphone 5 how i can unblock sim!?

iphone 5 how i can unblock sim!?i travel and want to used it another contry let hepl me unclock this iphone

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My sim card is locked

Can you help me unlock my phone?

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