I have a Samsung Galaxy S4 and I was told by one of the t-mobile associates that in order for me to get the iPhone 5s, I had to pay off my Samsung Galaxy S4 and then trade it in. Im paying for JUMP also. So I went to another t mobile store and payed off my Samsung Galaxy S4 today and told them I wanted to trade it for the iPhone 5s and they told me that I didn't have to pay off my Samsung Galaxy S4 in order to get the iPhone 5s cause I had JUMP. Later on they told me they couldn't give me my 270 dollars back that I used to pay off my Samsung Galaxy S4. What can I do?!
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