$30 Prepaid Plan Shows 100 MB of Mobile Hotspot
Hello, While accessing the official Tmobile My Account App the plan shows 100 MB of Mobile HotSpot. When I contacted T-Mobile customer representatives I was informed Mobile Hotspot is not included in...
View ArticleWhat devices are eligible phones for the trade in and ETF reimbursement offer?
I would like to switch from AT&T but was wondering what phones are "eligible devices"? I have a dumb phone (Samsung Evergreen) and a Samsung Galaxy S3; both of which are in working condition but...
View ArticleJump and iPhone Confusion.
Hello. New customer here. I just signed up for a family plan, we have 3 iPhones, and 1 Nokia Windows phone. On only my iPhone, which is a 32GB model, I added jump, since I'm the one that upgrades all...
View ArticleHello. We are looking into switcing from Sprint to T-Mobile
Hello...We are thinking of switching from Sprint to T-Mobile. Could I get some information regarding this so it will be easier when we make the switch?
View Article1900mhz courage in Downtown San Jose?
Hi, I am an owner of Galaxy Note 2 N7100. I brought this phone with me from my hometown, Asia, to here with me while I am staying abroad here. I am currently experiencing no WCDMA connection in my...
View ArticleETF Question!
Hello all, I was just wondering if I switched over would I have to pay the ETF once I got the bill out of pocket and then send in the forms to get a reimbursement for my ETF payment or would...
View ArticleData plans for traveler
Dear all, I will be making a 10 days trip to the US in a week. I have an iphone5s and will need internet access. What is the most suitable plan for me and what is the most convenient way to get the sim...
View ArticlePorting from an AT&T Corporate Plan to T-Mobile Prepaid
Can anyone provide detailed instructions on how to port my number from an AT&T corporate plan over to T-mobile prepaid? This is a personal number which I ported to the corp plan when I joined the...
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PLEASE HELP ME GET "NETWORK KEY?" OFF MY SCREEN so I can add time to my...
PLEASE! SOMEONE HELP ME!! I've TRIED FOR 2 DAYS TO GET A '"CHAT" W/ CUSTOMER SERVICE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!tHE WORDS "NETWORK KEY?" AND' SOS' ARE STUCK ON MY SCREEN. HOW DO I GET...
View Articletake my name off of the caller id
I wanna have a unknown caller id i dont want my name to show up
View ArticleMy new Nokia Lumia 521 won't let me use my data plan. I have unlimited data...
My new Nokia Lumia 521 won't let me use my data plan. I have unlimited data and it shows full 4G bars and still doesn't work. Why is this?i have made sure that everything as far as data and connection...
View ArticleInternational Roaming - Data Pass Does Not Mean Faster Data
No is the answer to a question I posed in a prevous discussion - Will the purchase of an on demand data pass for international roaming allow me to connect to a faster network in Venezuela? The purchase...
View Articleus common short code blocked
The CSC from bank of America has been blocked....I contact the customer service people but they said there was no message block on my plan. How can I remove the block??
View ArticleSamsung note 3 at&t
I just got a samsung note 3 at&t and it is an unlock phone. I search the web and the note 3 has the band IV (1700/2100), but I can't get the 4g network on t-mobile. Please help and thanks in advance.
View ArticleQuick JUMP question
Hello all and sorry if this has been asked already..... I currently have a Note 3 thats on Jump and I am paying monthly, I am interested in trying out the G Flex, if I buy the G Flex for full price to...
View ArticleAdd On-Demand Data Pass to your account
Learn how to add an On-Demand Data Pass. StepsAdd an On-Demand Data Pass through My T-MobileTo add an on-demand data pass through My T-Mobile, follow these steps: Log in to My T-Mobile.Click on the...
View ArticleEmail to SMS broken?
I am having a problem receiving SMS messages with certain sets of characters in the message. It appears that any time a text message contains a phone number and is sent from a computer, the message...
View Articleis the LG E970 Optimus G compatible with pay as you go plan
hiis the LG E970 Optimus G compatible with pay as you go plan
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200 MB plan active but cannot access Internet
I activated the 200MB plan successfully (according to all the reps I've spoken to) but all URLs I try to visit redirect to the Mobile Internet Management page (where I've already registered). No one...
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