I am having a problem receiving SMS messages with certain sets of characters in the message. It appears that any time a text message contains a phone number and is sent from a computer, the message never goes through. There is no error message or non delivery notice generated. I work for a healthcare company and we send appointment reminder text messages to our members. To have messages sent to TMobile customers fail silently is a big problem. I've tested this with several of my co workers who also have TMobile phones and they are all seeing the same behavior. Does T Mobile block messages sent from an application that contains a phone number? I'm consistently seeing messages blocked that contain text that look like phone numbers, for example:
321-456-7890,
321 456 7890,
1-321-456-7890,
These are not the numbers I'm sending the text messages to. These are just part of the text message.
Any thoughts?