You say you're the cheapest and cover the most....
Right now I pay $157 a month, all three of us need new phones. The phones we want would cost $30 more a month for two years. That would be an extra $90 a month. $157+90= $247 a month. I can go to...
View ArticleWhen is Fort Smith, Arkansas upgrading service?
When does Tmobile plan on upgrading the Fort Smith area to 4G or even 3G? It is about ridiculous that Greenwood, AR gets 4G but not Fort Smith.
View ArticleCan I Combine accounts for Family plan?
My family currently has three separate T Mobile accounts. I would like to bring them all together and put them into a family plan. I have a couple of questions: Do I have to bring the separate...
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Hi, how can I get a prepaid - pay by the day plan?
Hi, I´m interested on one of these plans, but I couldn´t find how get it? Would anybody want to help me? Thanks.
View ArticleNew customer. Unlocked ATT phone. Got simcar in mail. Entered all...
New customer. Unlocked ATT phone. Got simcard in mail and installed. Entered all information for activation. Got to last part where it pays via credit card and system crashed "ERROR". Cannot...
View ArticleAccount setup is trying to send me a text code. to a phone that no longer has...
Cannot get past registration. Sim card is in, accout is set up, one-time refill is paid. Just can't get past the "registration process will now text you a code".
View Articleindividual to family
My mother and I already have individual prepaid plans, how do we switch to a family plan and keep our numbers?
View Articlei want to upgrade my t mobile 1.6 how can i do
i want to upgrade my t mobile 1.6 how can i do
View ArticleWhy do I get the following error message when trying to connect to the...
Why do I get the following error message when trying to connect to the internet: "Unable to connect …try again later. If problem persists contact service provider?
View ArticleSim Unlock iPhone 5S
Hi, I purchased iPhone 5S on 18th Oct from T-Mobile. I wanted an unlocked Phone and contacted T-mobile customer service. I told my requirements to the agent very clearly that I am purchasing it as a...
View ArticleHow do I get a referral credit when I refer a friend?
I was told by the person who sold me my phone that I could get referral credits when I refer someone to T-Mobile, but when my friend bought her phone, I asked her agent how to get my credit, and she...
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SMHS throttle
I recently got my phone a month ago. I have been using my mobile hotspot and reached the 2.5 GB cap but did not go over.. The next morning i woke up, I saw that I no longer had LTE But 4G.. I have no...
View ArticleCan i use an unlocked sprint ipone 4S on your network?
Can i use an unlocked sprint ipone 4S on your network?
View ArticleCan I purchase Micro SIM Kits, but wait a couple of weeks to actually activate?
I'm helping someone switch to T-Mobile over the course of the next few days/weeks and had a couple of questions. They are currently with Verizon on a family plan (3 lines). They intend to switch to...
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About Lookout Mobile Security Premium for Android
If you have an iPhone, read about Lookout Mobile Security Premium for iOS. Lookout for Android detailsLookout Mobile Security Premium is pre-loaded on most T-Mobile Android phones. There are two...
View ArticleBack order on Samsung S3 LTE
Hi, I've ordered my new replacement phone on Dec. 24 and they said it was going to be in back order. How much longer do I have to wait for my phone to come in since it is suppose to be next-day shipping?
View Articlefree wifi calling
If you have a prepaid plan, do you get wi-fi calling for free? If not, which plans offer free wi-fi calling?
View ArticleInsurance Quick Links
Insurance SupportLearn about the JUMP! upgrade program. JUMP! includes Premium Handset Protection and Lookout Mobile Security Premium so you can protect your investment. JUMP!About JUMP!JUMP! FAQs...
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