Looking for a plan that fits your needs? Check out the plans below to see what's best for you!

Not sure what to pick? Check out the T-Mobile App or T-Mobile.com for the latest. You can also visit your local T-Mobile store location or call us at 611 from your T-Mobile phone for assistance

T-Mobile eSIM is an app that lets Apple iPhones with dual SIM support activate new T-Mobile prepaid service.

No trekking to a store or juggling two different physical SIM cards – adding a line is done from the app, wherever you are.

About the app

The eSIM app was built for travelers coming to the U.S., existing T-Mobile customers who want a secondary pre-paid line, and anyone who wants to take the Un-carrier out for a test drive to try out America’s fastest 4G LTE network.

• The app can only activate a T-Mobile prepaid line.
• For postpaid accounts, check out T-Mobile eSIM.
• Only available for Apple iPhone XS, iPhone XS Max, or iPhone XR running iOS 12.1.1 or later.
• The app requires:
  • You have a data connection, through either Wi-Fi or Cellular.
  • You either purchased the iPhone from T-Mobile, or else you must first SIM unlock it. (Contact the original provider if you need help.)
• There are no fees to activate an iPhone with an eSIM.
• To activate your iPhone eSIM on another wireless provider or manage eSIM settings, see eSIM settings: Apple iPhone on iOS 12.

Activate T-Mobile service

Simulators are available to show these steps!

1. Download and install T-Mobile eSIM app from the Apple App Store.
2. Open the app, and review the welcome screen.
3. Tap Get Started.
4. Enter your email address, and tap Next. (If you already have T-Mobile, you'll need to use a different email address that's not used with a T-Mobile ID.)
5. If prompted, tap Settings and enable Location Services for the app. Set it to While using the App.
6. Enter the address for the primary place you'll use T-Mobile service, usually your home, and tap Next.
7. Make sure your address is correct on the pop-up, and tap Confirm.
8. Choose your prepaid plan, and tap Next. (Tap See plan details for more information on the plans.)
9. Review the Service terms, and tap Accept if you agree.
10. Enter your credit card information (including the CVC/CCC and billing zip code), and tap Next.
11. Review your order to make sure everything looks correct.
12. Enter a new PIN, confirm it, and tap Submit.
13. Wait while we set up your T-Mobile service.
14. On the "Install Cellular Plan" screen, tap Continue to download and install your eSIM profile.
15. Tap Add Cellular Plan.
16. Label your cellular plans for easy identification, and tap Continue.
17. Choose which line you want to use as your default line, and tap Continue.
18. Once that's complete, the screen shows your new phone number and lets you view your receipt.
19. If you want to use a phone number from another provider or from another line, contact us to get this started.

For more instructions on how to set up and use your eSIM line after the activation has completed, please visit https://support.apple.com/en-us/HT209044.

Errors and support

Here are some error messages you may receive using the app and tips to solve them.

T-Mobile Name ID gives you superior caller ID, text ID, and the power to block unwanted calls and texts. T-Mobile Name ID 2.0 is an improved version of the Name ID app, which offers automatic identification and blocking of nuisance and dangerous calls and texts; and faster, more accurate caller identification.

What you can do with the T-Mobile Name ID 2.0 app

• Identify calls and texts from unknown phone numbers.
• Simpler, more functional design.
• Unwanted caller identification.
• Name ID 2.0 automatically blocks any combination of spammers, scammers, and hidden callers.
• Spam reporting.
• Easily block or unblock callers from your call log.
• Send blocked callers to voicemail or block them altogether with “hang up” blocking. (Supported on most T-Mobile devices.)
• Look up phone numbers to receive contact information for over 600 million people and businesses.
• Improved memory performance.
• Now take more time to experience all the great caller ID and call protection features that Name ID provides.

What you need to use it

• Keep in mind:
  • If you already have an older version of this app, you can't download an update to the newest version.
  • The information on this page applies to the newest version of the app.
• A T-Mobile account.
• The T-Mobile Name ID app on your phone. T-Mobile Name ID 2.0 is compatible with current Name ID-enabled devices on the Android Lollipop and Marshmallow platforms, or Apple iOS devices.
• The Name ID service on your account.
  • You can start a free trial.
  • At the end of the trial, you'll receive an option to purchase a subscription to the service. If you agree, you get the full service and will be billed each month for it.

How to use the app

Access Name ID / change settings

1. Click the Name ID icon. The Name ID log appears.
2. Click the Settings icon in the top right.
3. Perform the following as needed on the Accounts and Settings screen:
   • Manage subscription
   • Set what happens 'When blocking calls', such as sending the call to voicemail.
   • Manage your Caller ID WhitePages profile.
   • Turn off or turn on notifications for:
     • New Callers
     • Updates
     • Blocked Calls and Text

Block / unblock caller

If you have a Dual SIM with eSIM device, like the iPhone Xs, you can only block/unblock numbers on the line that was active when you installed the Name ID app.

1. Tap the Name ID icon to open the call log screen. A list of callers appears.
2. Tap the name of a contact you want to block. If you already have some contacts blocked, they are on your block list. Tap the Settings icon and then Block List to access.
3. Select Block or Unblock.

Search callers

1. Tap the Name ID icon to open the call log screen. A list of callers appears.
2. Tap the Search icon at the bottom.
3. Tap one of the following tabs:
   • People
   • Business
   • Phones
   • Address
4. Enter details specific to the tab (such as a name or company for a business, or a phone number for phones).

Subscribe / unsubscribe

To subscribe outside of the trial period, download or access Name ID app and follow the prompts.

To subscribe during the trial:

1. Turn on the new T-Mobile device and connect to the network to start the trial.
2. Verify that notifications appear in the notification bar about Name ID.
3. Click More Info.
4. Perform one of the following:
   • View the time remaining on the trial.
   • Click Opt Out to leave the trial early.
   • Click Subscribe to sign up for Name ID for a monthly charge. If you're not able to subscribe, turn off Wi-Fi and check network connection.

To unsubscribe:

1. Tap the Name ID icon to open the app.
2. Tap the Menu icon.
3. Tap Help & Support.
4. Tap Unsubscribe from Name ID.

View caller details

1. Tap the Name ID icon to open the call log screen. A list of callers appears.
2. Tap the name of a contact to view the following caller details (some callers have more details if they have a White Pages profile, like a business):
   • Name
   • Phone Number
   • Address
   • Options to Block caller, add to contacts, call, text, or get directions
   • Website, menu, nearby stores or people (if applicable)
   • Spam indicator with option to report number

If you're running into trouble with the app, check out our troubleshooting tips.

The T-Mobile app simplifies your mobile life. With it, you can manage your account without lifting a finger—just a thumb!

What you can do with the T-Mobile app

• Upgrade your device
• Check usage
• Pay your bill
• EIP payments
• Make payment arrangements
• Track a device order
• Manage Binge On
• View bill and payment history
• Diagnostic Metrics
• Android app simulators
• iOS app simulators
• and more!

What you need to use it

• A T-Mobile account.
• A T-Mobile branded phone with the latest software:
  • Android devices need to be on Android 6.0 or higher.
  • Apple iPhones need Apple OS 10 or higher. iPads aren't supported at this time. To log in to the app on iOS, you must disable Wi-Fi on your device.

Log in

Log in with T-Mobile ID for the first time

1. On the 'Welcome screen', enter your phone number or email and My T-Mobile password.
2. Tap Log in.
   • If you do not have a T-Mobile ID, tap Get T-Mobile ID.
   • Enter your registration information and tap Next.
   • A text message will be sent to your device, enter the code from the text message and tap Next.
   • Dual SIM with eSIM devices, like the iPhone Xs, will prompt you to log into whichever line you’re currently accessing data with.
3. You will be taken to the Home page of the app.

Log in with T-Mobile ID as a returning user

1. After launching the app the 'Login page' will be display. The login page will include your first name in the 'Welcome' message.
2. Enter your password and tap Log in.
3. You will be taken to the Home page of the app. If you selected a link that launched the app you will be directed to the link’s destination.

Log in with Touch ID

1. On the "Welcome screen" enter your T-Mobile ID password and tap Log in.
2. For first time set up:
   1. You will see a dialog box asking for permission to use your fingerprint, tap Ok.
   2. When the second dialog appears, touch your finger to the fingerprint scanner on the device.

Log in while roaming internationally

1. On the "Welcome screen" enter your T-Mobile ID password and tap Log in.
2. On the "Account verification: screen, tap Text message or More options (will reveal your Security questions option).
3. Tap Next and a verification code will be texted to your phone.
4. Enter the verification code from the text and tap Next.

Log in with a different T-Mobile ID

If you have a Dual SIM with eSIM device, like the iPhone Xs, you might need the steps below to switch between T-Mobile IDs. Although we recommend you link all your numbers to the same T-Mobile ID so you don’t have switch back and forth.

1. If you're not on the log-in page, tap MORE> Logout.
2. Tap Not [your name]?, enter your T-Mobile ID and password, then tap Log in.

If you're running into problems with this app, check out our troubleshooting tips.

Content Blocking is a free service available to all T-Mobile customers that lets you block chargeable content. Keep in mind that free content isn't blocked, and Content Blocking doesn't work when roaming internationally.

What's blocked

Types of content that is blocked includes:

• Storefront content: Chargeable applications from device storefronts (including in-app purchases), such as the Google Play Store
• Donations: Charitable giving (such as Red Cross) or political donation campaigns. Also referred to as Text-to-Give campaigns.
• Text collect service: Collect calls received from correctional facilities
• Other premium content and service subscriptions: Including CallerTunes, Slacker, and Family Controls products such as Family Where

Add or remove Content Blocking

You can add or remove this feature through the T-Mobile app or through My T-Mobile.

This plan has been improved with the launch of Magenta® Cell Phone Plans for Seniors | Age 55+ Discounts | T-Mobile.This document is a historical reference for customers who are still on the older T-Mobile ONE™ Unlimited 55+ plan and have not moved to the new Magenta plan.

What's included with T-Mobile ONE™ Unlimited 55+

T-Mobile ONE™ Unlimited 55+ for your phone includes one or two lines with:

  Unlimited talk, text, & high-speed data on your phone

  Monthly regulatory fees and sales taxes on your service plan included in the price (see in-store materials for specifics in your state)

  Stream unlimited video at DVD-quality, 480p

  Stream unlimited music

  Texting & data (up to 128 kbps) abroad in 140+ countries & destinations

  In-flight texting + 1 hour of Wi-Fi on Gogo®-enabled flights to, from, or within the U.S.

  Unlimited in Mexico & Canada - Talk, text, & up to 5 GB of 4G LTE data

  Mobile hotspot data at max 3G speeds

Amp up T-Mobile ONE™ Unlimited 55+

You can amp up the standard T-Mobile ONE Unlimited 55+ experience by adding T-Mobile ONE Plus to your line for an additional cost. Add ONE Plus to all your talk & text lines and get a discount for your family (plan change to T-Mobile ONE w/ONE Plus Unlimited 55+ required).

Here's what you get with ONE Plus in addition to all your T-Mobile ONE benefits listed above:

  20GB of 4G LTE mobile hotspot in the US

  Unlimited 3G mobile hotspot after 20GB (up to 600 kbps)

  Unlimited HD streaming while in the US (requires activation)

  Unlimited data at 2x speeds in 210+ destinations abroad (up to 256 kbps)

  Unlimited Gogo in-flight Wi-Fi - on Gogo®-enabled flights to, from, or within the U.S.

  Voicemail to Text - Read voicemails on the go

  Name ID - Identify calls from unknown numbers

Additional plan details

• Optional features are available to add on, such as Stateside International Talk, JUMP!, and more.
• If you need data lines T-Mobile ONE™ for Tablets & Wearables and other Mobile Internet lines can be added alongside your voice lines.
• Unlimited HD Video passes can be added to enhance your video streaming.

• T-Mobile ONE Unlimited 55+ is not eligible for Insider Hookup, Netflix On Us, or certain other discounts.

• This plan is not for extended international use; you must reside in the U.S. and primary usage must occur on our network. With Simple Global, standard international speeds are approximately 128Kbps and usage may be taxed in some countries.

How do I sign up?

You can no longer sign up on this plan, as it is no longer available. check out our current options.

Limited time offer; subject to change. Unlimited 55+ General Terms: Postpaid only. Max 2 voice lines. Participating retail locations (and for existing customers, Care) only. Credit approval, deposit, and $25 SIM starter kit or, in stores & on customer service calls, $20 upgrade support charge may be required. Not eligible for Netflix On Us, Kickback, Insider Hookup or discounts. Not combinable with other accounts or rate plans. Capable device required for some features. U.S. roaming and on-network data allotments differ: includes 200MB roaming. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Not available for hotspots and some other data-first devices. Video streams at up to 1.5Mbps unless you have an HD Day Pass. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Tethering at max 3G. Service may be terminated or restricted for excessive roaming. For the small fraction of customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone and tablet usage is prioritized over Mobile Hotspot Service (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. AutoPay Pricing: Without AutoPay, $5 more/line. May not be reflected on 1st bill. Int’l Roaming: Usage may be taxed in some countries. Calls from Simple Global countries over Wi-Fi are $.20/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Standard speeds approx. 128Kbps. Unlimited high-speed data US only. In Canada/Mexico, up to 5GB high-speed data then unlimited at up to 128kbps.  Not for extended international use; you must reside in the U.S. and primary usage must occur on our network. Device must register on our network before international use. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for messaging. Coverage not available in some areas; we are not responsible for our partners’ networks. Network Management: Service may be slowed, suspended, terminated, or restricted for misuse, abnormal use, interference with our network or ability to provide quality service to other users, or significant roaming. On all T-Mobile plans, during congestion the small fraction of customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. On-device usage is prioritized over tethering usage, which may result in higher speeds for data used on device. See T-Mobile.com/OpenInternet for details. See Terms and Conditions (including arbitration provision) at www.T-Mobile.com for additional information.

Easily identify and block calls from likely scammers with Scam ID and Scam Block.

Improvements to protecting you

• Network level protection has been added to stop the increasingly common “Neighborhood Spoofing” and prevent hijacked numbers (where scammers temporarily match the area code and 3-digit prefix of the person they are targeting) from reaching your phone.
• Help us improve these services by reporting an improperly identified call.

Turn on/off Scam ID & Scam Block

Scam ID and Scam Block are free of charge with your T-Mobile postpaid plan. You can turn them on or off at any time.

• Scam ID displays "Scam Likely" on your screen when calls come in from likely scammers on both smartphones and feature phones.
• Scam Block allows you to block Scam Likely calls.

Click the button below to update Scam ID and/or Scam Block preferences.

Anonymous callers

The FCC mandates that mobile carriers allow callers the ability to block their caller ID information and place anonymous calls. T-Mobile is obligated to honor the privacy of the caller in these circumstances. T-Mobile can't block anonymous calls or override the privacy choice of the caller, but you may choose not to accept them. To make an anonymous call yourself, dial *67 before dialing the number you are calling.

For more information about privacy and security, please see our Privacy Center.

Caller Verified enhancement (STIR/SHAKEN)

• New FCC standards of STIR (Secure Telephony Identity Revisited) and SHAKEN (Secure Handling of Asserted information using toKENs) have been adapted to help fight scam callers industry-wide. T-Mobile’s implementation of these standards is known as “Caller Verified.”
• As of January 7, 2019 T-Mobile was first to market for calls between customers on our network with Caller Verified Enhancement, a new technology aimed at reducing spoofed calls to customers.
  • If you have a Caller Verified enabled device, you will see "Caller Verified" on the dialer when you receive a call that has been verified as authentic, not spoofed.
  • Caller Verified has expanded to include interoperable partners.
    

    Interoperable partner	Launch date
    AT&T	August 14, 2019
    Comcast Xfinity Voice home phone service	April 16, 2019
    T-Mobile to T-Mobile	January 7, 2019

• Spoofed calls occur when a scammer temporarily hijacks a number to match the area code and prefix of the person's phone number being targeted. SHAKEN/STIR technology lets consumers know that an incoming call is really coming from the number listed on the caller ID display – not a spoofed robocall or scammer.
  • LG G7 ThinQ
  • LG G8 ThinQ
  • LG V40 ThinQ
  • Samsung Galaxy Note8
  • Samsung Galaxy Note9
  • Samsung Galaxy S8
  • Samsung Galaxy S8+
  • Samsung Galaxy S9
  • Samsung Galaxy S9+
  • Samsung Galaxy S10e
  • Samsung Galaxy S10
  • Samsung Galaxy S10+
• Calls marked as verified have an on-screen display when a call has been verified. Non-verified calls or calls from customers of other mobile carriers continue to come in as not verified.
• T-Mobile is working with our phone manufacturers to provide customers with as much protection as possible, free of charge.

Qualifying service and capable device required. Enabling Scam Bllocking may inadvertently block desired calls. Disable Scam Blocking at any time. Info for some unknown numbers not available.

DIGITS Talk & Text allows you to use more than one number on the same device. DIGITS Talk & Text numbers are only accessible through DIGITS and don't need a SIM card.

Set up DIGITS Talk & Text

1. Get a T-Mobile ID if you don't already have one.
2. T-Mobile for Business customers: If your employer assigns you DIGITS to use on your personal device, you will receive an email from your employer. Follow the link in that email to register for a T-Mobile ID if you don’t already have one. Once you have your T-Mobile ID set up, you can sign in and use your DIGITS.
3. Add yourself as a user for your DIGITS Talk & Text line in the myDIGITS portal.
4. Share your DIGITS Talk & Text line with up to 20 friends & family, add them at the myDIGITS portal.
   • If you are replacing a home land line, you may want to give others in your household the ability to send and receive calls using this number. If someone calls your family line, the app will ring simultaneously on everyone’s phones.
   • If your DIGITS Talk & Text line is for business use, you can add co-workers. Even if they don’t have a T-Mobile mobile phone, they can install and use the DIGITS app. If someone calls or texts your business line, anyone with access gets it and can respond quickly to customer inquiries.
5. Log in from a Internet-connected device to start using DIGITS:
   • Get the DIGITS app for iOS
   • Get the DIGITS app for Android
   • Use the native app for Windows or Mac OS
   • Use DIGITS from a Chrome or Firefox web browser: http://webDIGITS.T-Mobile.com
6. Unlock your device settings if your device has DIGITS built-in.

Optional settings

To optimize your DIGITS experience, contact us for these additional features:

• Number porting
• International dialing with Stateside International Talk & Text
• Outgoing caller ID
• Spam blocking with the Name ID feature
• Call forwarding

More like this

Using DIGITS

DIGITS roaming and international use

Data with paired DIGITS acts as a copy of your existing phone number and allows up to five devices to share the same phone number. There's a low-speed data plan for wearables and a high-speed plan if used on multiple smartphones.

First things first

To use Data with paired DIGITS, make sure you have the following:

• A second SIM or device with an embedded SIM (eSIM) that can call and text using T-Mobile's network.
• Android 6.0/iOS 10 or later device with Internet access or Chrome or Firefox to use DIGITS on your desktop (requires a microphone and speakers).

Set up Data with paired DIGITS

To let T-Mobile know which line to copy, you must pair the DIGITS line with the desired number.

1. Get a T-Mobile ID if you don't already have one.

2. T-Mobile for Business customers: If your employer assigns you DIGITS to use on your personal device, you will receive an email from your employer. Follow the link in that email to register for a T-Mobile ID if you don’t already have one. Once you have your T-Mobile ID set up, you can sign in and use your DIGITS.
3. Use your primary mobile number across 5 devices by pairing them using the myDIGITS portal.
   • Click the desired Data with paired DIGITS line.
   • Under Paired DIGITS, choose the desired primary line from the drop-down box and select Save

Data with Paired DIGITS: max speed 600kbps. Limited time offer; subject to change. Compatible device & qual’g service req’d. 1 voice of Mobile Internet line req’d; 2 to use DIGITS Talk & Text & Paired DIGITS on same account. $25 SIM Starter Kit & app download may be req’d. Add’l taxes & fees apply if you’re not on a tax-inclusive plan; taxes/fees approx. 6-28% of bill. Pricing for tax-inclusive rate plans reflects AutoPay discount; without AutoPay, $5 more/line. Up to 5 numbers per device & up to 5 devices per number. DIGITS supports 911 but calls & texts to 911 work best from your landline or primary cell phone/number & without using Wi-Fi; always provide your actual location & callback number to 911 operator; callback may be answered by others sharing your DIGITS line. See DIGITS Terms of Use for additional 911 information.

This plan has been improved with the launch of Magenta® Cell Phone Plan | Starting at $40/Mo. | T-Mobile. This document is a historical reference for customers who are still on the older T-Mobile ONE™ plan and have not moved to the new Magenta plan.

What's included with T-Mobile ONE™

T-Mobile ONE for your phone includes:

  Unlimited talk, text, & high-speed data on your phone

  Monthly regulatory fees and sales taxes on your service plan included in the price (see in-store materials for specifics in your state)

  Netflix Standard 2-screen HD plan (we'll cover $10.99 toward the Netflix price of $12.99) with 2+ qualifying lines

  Stream unlimited video at DVD-quality, 480p

  Texting & data (up to 128 kbps) abroad in 210+ countries & destinations

  In-flight texting + 1 hour of Wi-Fi on Gogo®-enabled flights to, from, or within the U.S.

  Unlimited in Mexico & Canada - Talk, text, & up to 5 GB of 4G LTE data

  Mobile hotspot data at max 3G speeds

Amp up T-Mobile ONE™

You can amp up the standard T-Mobile ONE experience by adding T-Mobile ONE Plus to your line for an additional cost. Add ONE Plus to all your talk & text lines and get a discount for your family (plan change to T-Mobile ONE w/ONE Plus Family or Business required).

Here's what you get with ONE Plus in addition to all your T-Mobile ONE benefits listed above:

  20GB of 4G LTE mobile hotspot in the US

  Unlimited 3G mobile hotspot after 20GB (up to 600 kbps)

  Unlimited HD streaming while in the US (requires activation)

  Unlimited data at 2x speeds in 210+ destinations abroad (up to 256 kbps)

  Unlimited Gogo in-flight Wi-Fi - on Gogo®-enabled flights to, from, or within the U.S.

  Voicemail to Text - Read voicemails on the go

  Name ID - Identify calls from unknown numbers

Additional plan details

• A variety of optional add-ons are available, such as device protection, family controls and stateside international calling.
• Unlimited HD Video passes can be added to enhance your video streaming.

• Maximum of 12 talk & text lines per postpaid account and maximum of 5 talk & text lines per No Credit Check account, based on credit class approval.

• Not eligible for advantage volume discount, or certain other discounts and credits.

• This plan is not for extended international use; you must reside in the U.S. and primary usage must occur on our network. With Simple Global, standard international speeds are approximately 128Kbps and usage may be taxed in some countries.

How to get T-Mobile ONE™

How do I sign up?

You can no longer sign up on this plan, as it is no longer available. check out our current options.

What if I need extra lines for my Tablets or Wearable devices?

If you need data-only lines for other connected devices, T-Mobile ONE™ for Tablets & Wearables and other Mobile Internet plans are available to add alongside your voice lines.

What’s the Un-contract Promise?

There’s nothing extra to sign up for, it’s just our promise to you that we won’t jack up your price for unlimited 4G LTE on your smartphone or tablet for as long as you’re a customer in good standing with a Simple Choice plan.

Does the Un-contract cover promotions or other services?

• The price you pay for unlimited 4G LTE on your smartphone or tablet won’t change, but other aspects of your service are subject to change. 

• Some promotional rate plans are covered; check out your rate plan promotion for details. Other promotional offers, bill credits and future additional lines are not included. It does not apply to add-on features, non-recurring costs or additional services such as JUMP! or 3^rd party charges.

• To provide the best possible experience we implement network management practices and will continue to do so.

T-Mobile ONE General Terms: Credit approval, deposit, and $25 SIM starter kit or, in stores & on customer service calls, $20 upgrade support charge may be required. Capable device required for some features. U.S. roaming and on-network data allotments differ: includes 200MB roaming. Unlimited talk & text features for direct communications between 2 people; others (e.g., conference & chat lines, etc.) may cost extra. Unlimited high-speed data US only. In Canada/Mexico, up to 5GB high-speed data then unlimited at up to 128kbps. T-Mobile ONE not available for hotspots and some other data-first devices. Netflix:Starting July 5, T-Mobile ONE customers with the Netflix benefit will see an additional $2/mo. charge due to a Netflix price increase. ONE Plus is not affected. See details and options.Video streams at up to 1.5Mbps. Optimization may affect speed of video downloads; does not apply to video uploads. For best performance, leave any video streaming applications at their default automatic resolution setting. Tethering at max 3G. Service may be terminated or restricted for excessive roaming. For the small fraction of customers using >50GB/mo., primary data usage must be on smartphone or tablet. Smartphone and tablet usage is prioritized over Mobile Hotspot Service (tethering) usage, which may result in higher speeds for data used on smartphones and tablets. AutoPayPricingfor lines 1-8. Without AutoPay, $5 more/line. May not be reflected on 1st bill. Int’l Roaming: Usage may be taxed in some countries. Calls from Simple Global countries, including over Wi-Fi, are $.250/min. (no charge for Wi-Fi calls to US, Mexico and Canada). Standard speeds approx. 128Kbps without Plus; with Plus approx. 256 Kbps. Gogo: on U.S.-based airlines; Wi-Fi Calling functionality, valid e911 address, & 1 prior Wi-Fi call w/ current SIM card req’d for messaging. Stateside Int’l Talk: Calls must originate on T-Mobile’s U.S. network or in Canada/Mexico. Rates and included countries vary and may change.

With the No Credit Check plan, your phone gets unlimited talk and text, plus 10GB of high-speed data. The No Credit Check 10GB plan for your phone is no longer available. If you signed up this plan previously and are looking to make updates to your current plan (such as adding another line or Tablet plan), please contact T-Mobile customer service to see if your account is eligible for the changes. Or, why not make the move to Magenta today!

What's included with No Credit Check

With a No Credit Check 10GB plan for your phone, you get:

• Unlimited talk & text
• Unlimited data with 10GB of high-speed
• Use your phone as a mobile hotspot
• Optimized video streaming
• Gogo in-flight 1 hour (unlimited flights/sessions)
• Taxes and fees are excluded from this plans monthly recurring cost

Things to know

• Optional add-ons such as Stateside International Talk and Mobile Without Borders are available.
• Maximum of 5 talk & text lines per No Credit Check account.

• Not eligible for advantage program, $5 AutoPay or certain other discounts and credits.

How to get No Credit Check for your phone

If you are new to T-Mobile, you can sign up online at T-Mobile.com or by calling 1-800-TMOBILE. If you already have a T-Mobile No Credit Check account, you can use the T-Mobile app on your smartphone, log in to your My T-Mobile account or dial 611 to contact Customer Service.

If you need data-only lines for other connected devices, T-Mobile ONE™ No Credit Check for Tablets & Wearables (taxes and fees excluded) and Simple Choice with No Credit Check Mobile Internet plans are available to add alongside your voice lines.

On all T-Mobile plans, during congestion, the small fraction of customers using >50GB/mo. may notice reduced speeds until next bill cycle due to data prioritization.

T-Mobile Play is a free service that provides access to 60+ of today's most popular streaming channels and videos

If you're running into problems with this app, check out our troubleshooting tips.

What you can do with the T-Mobile Play app

• You get a personalized experience based on a recommendation engine and how you use the app
• Channel genres including Kids & Family, Breaking News, Sports, Comedy, Lifestyle, and more!

What you need to use it

• It’s available on many of the latest Android devices offered by T-Mobile. Check the Preinstalled Apps doc in the Device space to see if it’s available.
• You can also download any updates from the Play store

How to use your app

Watch videos

1. Tap the T-Mobile Play app from your list of apps, or just swipe right from the Home screen and tap T-Mobile.
2. Swipe up and down to view your recommended videos. The more you watch, the better recommended content you'll get!
3. Tap on an item to watch the video.
4. When watching a video, tap the little square in the bottom right or turn your device sideways for full screen.

Set up content filtering

Turn on content filtering if you only want to see content suitable for all ages and audiences.

1. In the T-Mobile Play app, tap the Settings Gear.
   • If you opened the app from your list of apps, it will be in the top right corner.
   • If you swiped right from the Home screen, it will be in the bottom right corner.
2. Tap Content Filtering, then tap the switch to turn it on or off.

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T-Mobile Tuesdays app

Data Stash is only available for select plans that were previously offered, such as Simple Choice, and lets you roll forward your unused 4G LTE data – up to 20 GB worth in most cases – into the next month at no additional cost.

How Data Stash works

• Every month, any left-over high-speed data is automatically placed into your Data Stash (up to a limit of 20 GB for most customers).
• Once you use up your included plan high-speed data, you'll automatically use your oldest stashed data first.
• You'll receive a text message letting you know how much Data Stash is available.
• Once that is used up, you still have Internet access at a reduced speed.

Traveling in Canada and Mexico

If you're traveling in Mexico and Canada, you won't be able to use your Data Stash. However you can still accrue Data Stash from your unused data.

No overages

You'll never be charged overages for going over your data bucket. The next time there’s a month when you have unused high-speed data, that data will roll into the next month and into your Data Stash.

Eligibility

• Data Stash is eligible to Simple Choice, Simple Choice with No Credit Check, or Simple Choice Prepaid (with 6 GB or 10 GB of 4G LTE data or more).
• Data Stash is available and automatically active on each line of an eligible plan.
• Unlimited data plans are not eligible for Data Stash since the plan is already unlimited.

Check Data Stash balance & usage

• Check via text messages: If you use up your allotment of data, you'll automatically start using your stashed data and receive a text messaging letting you know how much Data Stash data is available.
• To see how much data you've been using, you can check your usage.
• If you want to know exactly how much data you have stashed, you can contact T-Mobile Customer Service to check your balance.

Need more data?

• Stop worrying about data limits and make the switch to Magenta where you'll get unlimited talk, unlimited text, and unlimited 4G LTE data on your device. Learn more about Magenta.
• If you're looking to change the amount of data for your current plan and see the different price options, follow add or remove services.

Data Stash FAQs

On all T-Mobile plans, during congestion, the small fraction of customers using >50 GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams at DVD quality (480p or better).

With two or more lines on an eligible plan, you can enjoy all your favorite movies and TV shows with Netflix On Us.

Eligible plans & requirements

If you have two or more lines and one of the following taxes and fees included plans, you get a single subscription on your account of Netflix On Us! Check out what Netflix subscription you get with your T-Mobile plan.

Magenta plans

• We cover up to $8.99 towards the Netflix Basic subscription priced at $8.99.
• You can watch on one screen at a time in standard definition and download videos on one phone or tablet.

Magenta Plus & T-Mobile ONE w/ ONE Plus plans

• We cover up to $12.99 towards the Netflix Standard subscription priced at $12.99.
• You can watch on two screens simultaneously in high definition and download videos on two phones or tablets.

T-Mobile ONE plans

• We cover up to $10.99 towards the Netflix Standard subscription priced at $12.99 which means you only pay $2!
• You can watch on two screens simultaneously in high definition and download videos on two phones or tablets.

If you're plan isn't listed above, Netflix On Us is not available for your plan. Examples of ineligible plans

Add, set up, or redeem Netflix On Us

Need to set up a new Netflix account? Go to https://www.netflix.com/signup.

Read me first

Before getting started, make sure that:

• You have a T-Mobile ID.
• You're set up with Primary Account Holder permissions on your My T-Mobile profile.
• You have a Netflix account. You can use an existing account or create a new account at https://www.netflix.com/signup. If keeping existing, log out of the Netflix app or website on your device.

Choose an option to add or redeem

Netflix On Us billing

• If eligible, we cover either the Basic or Standard Netflix subscription (depending on your plan) and you have the option to upgrade for an additional cost.
• Netflix On Us includes one Netflix streaming subscription per account.
• T-Mobile acts as the method of payment for your Netflix subscription each month after you opt in to Netflix On Us.
• For existing Netflix customers, it may take one to two Netflix billing cycles for your Netflix billing to transfer to T-Mobile.
• If you remove your Netflix feature from your account, T-Mobile will immediately stop being your Netflix method of payment. You will need to contact Netflix
• You are responsible for paying the difference between what Netflix On Us is included in your plan and the subscription you choose from Netflix.

Getting support

If you're looking for support, you'll need to contact either Netflix or T-Mobile, depending on the type of help you need.

Offer subject to change. Receive Netflix Basic (one-screen, up to $8.99/mo. value) while you maintain two+ qual'g Magenta lines in good standing.  Receive Netflix Standard (two-screen, up to a $12.99/mo. value) while you maintain two+ qual'g Magenta Plus lines in good standing. Netflix account & compatible device required. Value may be applied to different Netflix streaming plans. Not redeemable or refundable for cash; cannot be exchanged for Netflix gift subscriptions. Cancel Netflix anytime. Netflix Terms of Use apply: www.netflix.com/termsofuse.  One offer per T-Mobile account; may take one to two bill cycles. Like all plans, features may change or be discontinued at any time; see T-Mobile Terms and Conditions at T-Mobile.com for details.

Looking for a plan that fits your needs? Check out the plans below to see what's best for you!

Not sure what to pick? Check out the T-Mobile App or T-Mobile.com for the latest. You can also visit your local T-Mobile store location or call us at 611 from your T-Mobile phone for assistance

T-Mobile's Moxee Signal rate plan is used by customers who have the Moxee Signal Personal Safety Wearable device. This enables users to share location data with select contacts, send alerts with location and audio clips, and signal an emergency to an Emergency Monitoring Service

What's included with Moxee Signal Rate Plan

  Unlimited data in the U.S. and Puerto Rico at 512 kbps (Includes 200MB domestic roaming in the U.S.).

  International roaming in 210+ countries & destinations (in Canada and Mexico, up to 5GB at 256 kbps. Standard speeds in Simple Global countries at approximately 128 kbps.)

  No Credit Check version (grandfathered) includes roaming service in North America only.

Additional Plans Details

• Requires a Moxee signal device and will not work with any other device.
• Location tracking and messaging is managed through the Moxee app.
• This plan does not include voice or texting services.

How to get the Moxee Signal rate plan

• If you are new to T-Mobile, you can sign up onlineonline or by calling 1-800-TMOBILE.
• If you already have a T-Mobile account, you can add this plan in store or by dialing *611.

FamilyMode is a T-Mobile-branded app for parents to monitor their family's internet on the T-Mobile cellular network and any Wi-Fi connection.

About the FamilyMode app

• Current software versions supported:
  • iOS version is 11.0 or greater
  • Android version is 5.0 or greater
• The app can be used in or out of the home, whether you’re on a Wi-Fi or cellular network.
• The FamilyMode app allows parents to control when and where their family can access the internet.
• The app currently supports English only. There are no plans at this time to add additional languages.
• The app must be installed on the parent line and each family member’s line for the parent to control each device.
• FamilyMode is compatible with Family Allowances and FmailyWhere, but is not compatible with Web Guard.
• Customers will be able to manage the following items:
  • Control data usage (Pause or resume access whenever)
  • Provides real-time location information
  • Filter web content (On mobile device and on Wi-Fi connected devices)
  • See device usage (apps used, websites visited)
  • In-home device management of network connected devices with the optional FamilyMode Home Base.
• Changes to settings in the app may take up to five minutes to take affect, or have the you can restart your device to have them take affect immediately.

Setup FamilyMode

Watch our video tutorial here: How to Set Up T-Mobile FamilyMode: Manage Your Family's Digital Life - YouTube

Setting up for the first time

1. Open the app and press Get Started.
2. Agree to the user agreement.
3. Select Set up parent app.
4. Log in using your T-Mobile ID.
5. Create profiles for each family member.

Adding a new family member

1. In the FamilyMode app, tap the Menu icon in the top-left on the home screen.
2. Tap Add Profile.
3. Enter your family member's name.
4. Add a photo of your family member. Profiles without photos will be shown with their first initial.
5. Set the Filter Level.
6. Set Time Limits.
7. Set BedTime.
8. Assign your family member's devices to your new profile.

The Home screen

From the home screen, you can manage the following options by tapping the Menu button on the top-left corner:

• Home - Takes you back to the home screen.
• Add Profile - Lets you create a new profile for a family member.
• Devices - Shows you every device that’s been added to FamilyMode.
• Settings - Allows you to do the following:

  • Check your T-Mobile ID login or tap Sign out

  • Reset your FamilyMode account data

  • Turn on/off push notifications

  • Set up and enable PIN lock

  • Check Homebase firmware

  • Disable Home Base

  • Remove Home Base

  • Review legal documents

Setting the filter level

1. Select the profile of the family member you'd like to set a filter level for from the home screen.
2. Tap the Filter Level you'd like to set. See below for descriptions of these levels.
   • High - Works for kids 6-12 years old. General platforms like education and kid-safe experiences are available by default while filtering out sites designed for older age groups, like social media.
   • Medium - Crafted for teens 13-17 years old. Most platforms, categories, and apps are available while limiting access to many popular apps or sites that are 18+. Inappropriate categories are filtered and invisible by default.
   • Low - Appropriate for ages 18 years old and up.  Access to nearly all platforms, categories, and apps is available, though explicit and mature content is filtered out by default.
   • None - Designed for profiles that you want FamilyMode to ignore, or just be able to Pause, and set BedTimes/OffTimes for. NOTE: Features such as Filtering, Time Limits, and Usage are not available for profiles set to None.
3. Tap Save.

Setting up the lock code

1. Open the FamilyMode app.
2. From the Home screen, tap Menu> Manage> Lock Code.
3. Switch the Enable Lock Code toggle to ON (right).
4. Enter a 4-digit code as the code you would like to use, and then re-enter it to verify that you have the right code in place.
5. If your phone is equipped with Apple Touch ID, a new item will appear in the Lock Code management screen. Turn the toggle ON to enable Touch ID to unlock your FamilyMode app.
6. When you launch the FamilyMode app next, you will see one of the following screens, depending on whether Touch ID is enabled:
   • Enter your 4-digit code
   • Touch ID

Disabling and resetting the app lock code

1. From the FamilyMode app's Home screen, tap Menu> Manage> Lock Code.
2. Switch the Enable Lock Code toggle to OFF (left). This will delete the previous lock code that was set.
3. Switch the Enable Lock Code toggle back to ON to set a new lock code using the steps above.

Recovering a lost or forgotten Lock Code

If you lose or forget your Lock Code you will need to remove and reinstall the FamilyMode app on the Parent device. After the reinstall the Lock PIN will be disabled. You should be able to login to the account with your T-Mobile ID and set up the Lock PIN if you want, or you can leave it disabled.

Set restrictions to the app

It is possible for family members to delete the app which will allow them to no longer have access to data, if restrictions are not enabled. In order to set app restrictions to prevent the app from being deleted, follow these steps:

iOS

The parent receives a notification if the VPN is interfered with. To restrict app deletion on iOS 12 follow these steps:

1. Open the Settings app.
2. Tap Screen Time.
3. Tap Content & Privacy Restrictions.
4. Switch Content & Privacy Restrictions to On.
5. Tap iTunes & App Store Purchases.
6. Tap Deleting Apps.
7. Tap Don't Allow.

Android

1. Open the app on the kid’s managed Android device after it has been updated to 2.3.0 (3) or later.
2. On the banner at the bottom of the app with the message Device Admin needs attention choose FIX.
3. On the Device Admin isn’t authorized. pop-up tap OK.
4. On the Prevent FamilyMode from being deleted screen choose Open accessibility settings.
5. On the Accessibility screen choose FamilyMode decision prevention.
6. On the FamilyMode deletion prevention screen choose the Use service switch to turn it On.
7. On the Use FamilyMode deletion prevention pop-up tap OK.
8. On the FamilyMode deletion prevention screen Use service should be highlighted. FamilyMode Deletion Prevention is enabled.
9. Return to the FamilyMode app.

History

To View History

The History section of a family member’s profile displays a list of sites that were visited and even shows you sites that were attempted to be accessed even though they were filtered out.

1. Open the profile of the family member you would like to view History for.
2. Tap the History section.
3. The History page will load, detailing the list of websites visited by the family member, with the most recent websites listed at the top.

Filtered History

The Filtered tab will show the date and time of attempts to access a Filtered site. To always allow a filtered website:

1. Click on the website you want to always allow.
2. Tap Set as Allowed.
3. The site will no longer be filtered and can always be accessed except during Pauses, BedTimes, OffTimes, and when a Time Limit has been reached. In addition, it will now appear under your family member’s profile in the Custom Filter section.

Visited History

The Visited tab displays websites that were opened by devices under your family member’s profile by date and time. To filter a visited website:

1. Click on the website you want to filter.
2. Tap Set as Not Allowed.
3. The site will now be filtered and can no longer be accessed.
4. A toggle for this site will now be present under Custom Filters within the family member’s profile.

Clearing History

The History section of a profile is tied to the profile it is assigned to. Currently the only way to delete this history is to delete the profile. To delete and create a new profile follow these instructions:

1. In the FamilyMode app, navigate to the family member's profile screen.
2. Tap Edit at the top right.
3. Tap Delete Profile.
4. Tap Delete again to confirm.
5. Open the FamilyMode Menu.
6. Tap Add a new Profile and then recreate your profile with a different name.

Manage usage

Set a BedTime

BedTime is one of FamilyMode's signature features. It allows you to set a bedtime in the evening when a family member's devices need to go offline for the night to avoid late night browsing and an awake time for the next morning when online activity may resume.

1. Select the family member that you want to set a BedTime for, and select BedTime from the profile settings.
2. Turn on BedTime by toggling the Enable switch ON (to the right), and then tap on the BedTime to set the BedTime and Awake times for this family member.

Set an OffTime

OffTime makes it easy to schedule times throughout the week when the Internet is unavailable so that kids can play, do homework, or just get some plain old family time in.

1. Open the appropriate family member's profile in the FamilyMode app. The option to set an OffTime is located at the bottom of the profile settings options.
2. Tap OffTime to begin.
3. Tap Add OffTime.
4. Use the Create OffTime screen to set the name, days of the Week and time of day for this OffTime.
5. Once you are finished, tap Done. That will add the OffTime to your family member's OffTimes list.

Setting Time Limits

Time Limits is a powerful feature that allows you to control how much time your family members spend. You can limit by day, platform, or by a particular category of website.

1. Open the profile of the family member you would like to set time limits for.
2. Tap on Time Limits.
3. Tap the toggle to enable Time Limits. The Daily Time Limit option and platforms/categories will appear.
4. Scroll down to find the platform or category you'd like to adjust time limits for.
5. Tap a Platform or Category to change its limits.
6. Scroll up or down on the time dial to change the limit.
7. Make sure to tap Save in the top-right corner when you are finished.

View Usage

With Usage, you can view the duration of all Internet activity by day, week, or month.

1. Open the profile of the family member you would like to view usage for.
2. Tap the Usage section.
3. The Usage page will load, detailing your family member's internet activity for the day.

Pause the internet

FamilyMode gives you the power to pause the whole network, individual family members, or even specific devices. In order to pause a whole wireless network or a device connected to Wi-Fi, you need to have the FamilyMode base station installed on your wireless network.

To Pause the whole network

1. On the Home Screen, tap the Pause button.
2. When prompted, confirm that you would like to pause your internet access.
3. To unpause, tap the Pause button again on the home screen.

To Pause a family member

1. On the Home Screen, tap the family member you want to pause.
2. On their Profile Screen, tap Pause.
3. To unpause the family member, tap the Pause button on their profile again.

To pause a device

1. From the Home Screen, tap the Devices icon at the top right (the icon looks like a laptop and smartphone).
2. Select the device you want to pause from the Devices List to enter the settings screen for that device.
3. Tap Pause on the Device Settings screen.
4. To unpause, tap the Pause button the Device Settings screen again.

Using custom filters

Using custom filters will give you control of what websites can be visited on each device connected to FamilyMode.

Accessing Custom Filters

1. From the Home Screen, select the family member's profile you'd like to manage custom filters for.
2. Select the Filter section from the family member's settings.
3. Tap the Custom Filter button at the bottom of the filter settings.

Setting an always allow a website

1. On the Filter Settings screen, tap Custom Filter on the bottom.
2. Tap Add Website and enter the URL (web address) of the site you’d like to allow.
3. Tap Done.
4. The family member will now be able to access the site no matter the filter level or setting, except during OffTimes, BedTimes, Pauses, and when a Time Limit has been reached.

Filtering out a website

1. Tap the button next to the URL to change it to Not Allowed.
2. The family member will no longer be able to access the site no matter the filter level or setting.

Removing a site from Custom Filters

1. Tap Edit in the top right corner while within the Custom Filters screen.
2. Tap the Delete button beside each website you would like to remove from custom filters.
3. Tap Done to save.

Rewards

Rewards are an easy way to send extra online time, and they expire at midnight, so whatever time you added goes back to normal on the following day. You can send as many Rewards as you’d like throughout the day.

To send a Reward

1. Tap a Profile from the home screen, then tap the star in the top right corner or select Rewards from the feature list.
2. Pick which type of Reward you’d like to send:
   • Extend a Time Limit Today
   • Disable an OffTime Today
   • Late BedTime Tonight
3. Set the Reward based on the existing settings, and press Send to finish.

Reward types

• Pick Extend Time Limit Today to select any existing Time Limit and add additional time to it.
• Pick Disable OffTime Today to clear out an existing OffTime, just for the day.
• Pick Late BedTime Tonight to set a new start time for this evening’s BedTime.

Videos

Use these T-Mobile FamilyMode videos to assist you with the tasks above.

• BedTime - With the BedTime feature parents can set a bedtime for each family member and their devices.
• Filter - With the filter feature you can choose one of four different filter levels for your family.
• History - The History feature is simple and straightforward.
• Location - Remember the Location feature only works for mobile devices that are enabled with FamilyMode and have their location services enabled.
• OffTime - The OffTimes feature is designed to make sure kids can go play outside, get homework done, or finish their chores distraction free.
• Pause - The ability to Pause is one of FamilyMode's coolest features.
• Rewards - The Rewards feature allows parents to grant extra online time with the push of a button.
• Time Limits - Using Time Limits makes limiting time on phones a snap.
• Usage - The Usage feature gives you a view of how you, your kids, and your whole family spend time online.

Related pages

Device Simulators - Android

Device Simulators - iOS

FamilyMode

FamilyMode Home Base

FamilyMode notifications

FamilyMode & DIGITS are incompatible; pausing Internet while using DIGITS could prevent calls from going through, including calls to 911. Qual'g T-Mobile plan, App install on all devices, & iOS/Android device req'd. Filters may not block all content you consider objectionable & may not filter some secured (HTTPS) traffic. Home Base: Compatible WI-FI router req'd. Coverage may not be available in some areas. Location information provided is approximate & may not always be available. Monitored device must be turned on & have location services enabled. Use FamilyMode as intended; App terms apply. See Privacy Policy & Terms and Conditions (including arbitration provision) at T-Mobile.com for additional information. FamilyMode is a trademark of T-Mobile USA, Inc.

User manual

You can access DIGITS via an app available for Android and iOS, or on the web using a Chrome or Firefox browser.

Access DIGITS

You can access DIGITS via the DIGITS app, a native app on PC or Mac, or the DIGITS web client.

Log in

1. Make sure your device is running the latest software and is connected to the T-Mobile network over celluar or Wi-Fi. To check whether your device has the latest software, check the Tech Specs for your device on the Devices page.
2. Open the DIGITS app for Android/iOS or the DIGITS desktop app for Mac/PC, or visit mydigits.t-mobile.com (have your phone handy if you're logging in to the the DIGITS portal).
3. Log in with your T-Mobile ID an password. If you don't have a T-Mobile ID, register for one (if you set up a new ID, you'll have to wait 24 hours before you can use it with DIGITS).
4. Complete two-step verification.
5. Follow the prompts to complete the log-in process.

Add or remove users

Customize DIGITS

Sync and manage contacts

Make calls and send texts

Change network settings

1. In the DIGITS app, tap Settings> Advanced options> Network settings (iOS) or Advanced options > Network settings (Android).

2. Choose from the following

• Use minutes and data: All your calls will use minutes from your primary line and all messages will use data.

• Use data only: Your primary line will continue to work normally. All other lines will use data over LTE, 4G, or Wi-Fi.

Log out

Report a problem or provide feedback

If you're experiencing issues with the DIGITS app on your Android device, and want to report it, follow these steps.

1. Open the Play store on your Android device.
2. Search for the T-Mobile DIGITS app, and tap it.
3. Scroll down and select "Send email."

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AppSelector is a new feature, that helps you better manage app clutter, when setting up your device for the first time. To learn more about AppSelector, see the additional details below.

About AppSelector

• AppSelector is a free new feature, that gives you the ability to easily select and install various T-Mobile and third-party applications when you first begin setting up your new device.
• AppSelector will automatically notify you approximately 15 minutes after setting up your new device, or when you have performed a master reset on an existing device. At this time, you'll be able to open, delay or skip forever.
  • If you delay for later, a notification will appear in the status bar until it’s been turned off.
  • If you skip, you'll never be notified again.
  • If you open, it will ask you a few options for better app recommendations, then you select the apps you’d like to install including recommended apps.
• Once the setup is complete, it can be found in your device app settings.
• Installed apps will appear in the app tray, just like any other downloaded app.
• All applications downloaded using AppSelector, are managed and updated through the Google Play Store after the initial setup is complete-just like any other app.

Remove the AppSelector notification

If you choose not to utilize the AppSelector experience and need help removing the notification, follow these steps:

1. Swipe down on the status bar and tap the AppSelector experience notification.
2. Press the Back button on the device, then tap Exit app setup.
3. The app will ask if you would like to be notified later. You can select the following options:
   • Never
   • Later

Uninstall AppSelector

If you would like to uninstall AppSelector from your device, follow these steps:

1. Access the device settings.
2. Open the Apps or Apps & notification settings.
3. Locate and tap the AppSelector app, then tap Uninstall.

Compatible devices

These are the current devices that will support AppSelector.

• LG Stylo 5
• Motorola moto e6
• Samsung Galaxy A10e
• Samsung Galaxy A20
• Samsung Galaxy S10, S10e & S10+
• Samsung Galaxy Note 10 and Note 10+

Troubleshooting

If you are experiencing issues with AppSelector, follow these troubleshooting steps.

Error message "Oops.. something went wrong" appears

1. Check that the device has at least 2 bars of signal.
2. Make sure the device has cellular data enabled.
3. Make sure that Airplane Mode is not turned on.
4. Test to make sure the device can connect to the internet, then open the app and press TRY AGAIN.

Apps that were selected, do not appear in the app tray

1. Check that the device has at least two bars of signal.
2. Make sure the device has cellular data enabled.
3. Make sure that Airplane Mode is not turned on.
4. Make sure you wait between 5 to 10 minutes, to allow time to pass for apps to download.
5. If the apps do not appear after 10 minutes, download the apps through the Play Store.

T-Mobile Timex Wearable rate plan gives parents the ability to know their child's location and communicate with them with the use of the Timex FamilyConnect device and FamilyConnect app.

What's included with the Timex Wearable Rate Plan

  Unlimited talk and text

  Unlimited 4G LTE data

  Tracks activity and location in North America

  Creates safe zones and geofences

  Sends alerts and notifications

  Step counter

Additional Plans Details

• Requires a Timex FamilyConnect smartwatch for kids device and will not work with any other device.

• The Timex FamilyConnect device is managed through the Timex FamilyConnect app, which must be downloaded on a separate mobile device (Android or Apple tablet or phone).

• This plan does not include international roaming outside North America.
• This plan is eligible to postpaid customers.

How to get the Timex Wearable rate plan

• If you are new to T-Mobile, you can sign up online or by calling 1-800-TMOBILE.
• If you already have a T-Mobile account, you can add this plan in store or by dialing *611.

For most features, qualifying service, the TIMEX app, & a compatible smartphone are required. To communicate with the TIMEX device it must be turned on and in an area with coverage; not compatible with our 600MHz signal. Location information is approximate & may not always be available. Intended to be used by a child and monitored by a parent or legal guardian; use as intended and only for lawful purposes. You agree TIMEX can collect and use information from the device and app as described in the TIMEX Privacy Policy. When you use T-Mobile service, you agree to our T-Mobile Terms and Conditions at T-Mobile.com (including arbitration provision), and your specific rate plan terms.